April 2015



Phone (908) 823-4607- info@veterinarybusinessadvisors.com

New Employees: You Hired Them... Now What?   




Employee on-boarding, also known as new-employee orientation or assimilation, is the process by which a practice acclimatizes its new employees. It is one of the keys for building employee loyalty and engagement, fostering a stronger team, and helping new employees become successful early in their careers with your practice. On-boarding includes the processes that allow new employees to learn about the practice, its structure and its vision, mission and values, as well as to complete new-employee paperwork relative to benefits and legal documents such as non-competes, at-will statements and employee handbooks. For some practices, the on-boarding process consists of one or two days of activities; for others, this process that may involve a series of activities spanning one or many months.


Veterinary practices have learned that on-boarding is not merely a process for getting new employees to sign off on their new-hire paperwork. Rather, the process manifests value for the practice in various ways.


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Improve Your Practice's Bottom Line: Effectively Use Veterinary Technicians



Perhaps you know of a practice where the veterinarians are always busy, but the practice isn't necessarily very profitable. Perhaps you have even worked - or currently are working - in such a practice. The reality is that, for a practice to be profitable, it needs to be run efficiently. And, one practical way to do that is to use technicians in the most effective ways possible.


Although there is no one "right" way to structure a practice and the duties of technicians, there are methods that have been proven to be successful and this article takes a look at them.


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In This Issue

The "Ten Commandments of Veterinary Practice"

The commandments can help any practice achieve success while preventing little problems from becoming major issues.   The trick is to figure out how to adapt them to your particular operation.
1)       Treat all employees fairly and equitably, but take care of your stars


2)      Establish your HR protocols and stick to them


3)      Think before you speak


4)      Employees are not mind readers


5)      All employees want to do a good job until you teach them otherwise


6)      More money is not the answer to all problems

7)      Respect: Accept nothing more, expect nothing less


8)      Make sure everyone is using the same road map


9)      Know when and whom to ask for help


10)  Good management = good business


To learn more about any of these commandments contact VBA




Calendar for Human Resources Related Events 

 In November 2014, we published our recommendations for an ANNUAL HR CALENDAR that you should be addressing in 2015 regarding Human Resources related activities. This is just a gentle reminder to keep you proactively prepared to administer or address each event in a timely manner for the 2nd part of the year.  

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2015 - Veterinary Business Advisors, Inc.
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