MAY, 2016 UPDATE                                                                   From the President Recently, Apple ended security updates for QuickTime for Windows, a video player and media viewing application that has been bundled with iTunes at times and available as an on-demand download.  This means QuickTime is now vulnerable to cyberattacks.  Talk with your IT provider to find out how this might affect your business.   Also, check out the new CRU Solutions blog at www.crusolutions.com to help you be a better decision-maker when it comes to IT.   As always, we're here to help.    Sincerely,  Jim Kerr President Why Patch Management is Important Your IT services firm is telling you that your computers need to be "patched."  Patches are software updates that help prevent or fix problems, improve how your computer works in ways you can't see, or improve your user experience by adding program enhancements that you can see. What does that mean and why is it important to your business?   Is the IT in your organization way behind? Is the IT in your small business way behind?  It depends on your definition.  If you only replace equipment when it's broken, that's very different than proactively deciding when it's time to plan for IT upgrades, even though your machines may still turn on in the morning.  Can Managed IT Services be good, fast and cheap? When you're evaluating managed IT services, what's more important - knowledgeable service, quick response, or low price?  This question has plagued both managed IT services buyers and providers for years (and maybe it plagues your business, too).  Can a service meet all three goals?  CRU Solutions helps small and medium-sized enterprises select and manage the right computer technology. Visit us at www.crusolutions.com.   Join the conversation in the CRU Solutions IT Services Group on LinkedIn.