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Current Pricing Available
Frequently Asked Questions
Q. What do I need to do to participate?
A. Enrolling is fast and easy. You need a copy of your electric bill. Click here to choose your utility and complete the enrollment form. Be sure to enter CCFFEP in the Company or Employer offering this program.
Q. Can my friends and family participate?
A. Absolutely! You are encouraged to spread the word.
Q. Are there fees for enrolling?
A. No, there are no fees.
Q. When will my savings begin?
A. Typically, savings will begin approximately 45 days after you submit your enrollment. The savings are on your generation charge. Your electric utility will continue to charge you for delivery service.
Q. After I sign up, who will deliver my power, read my meter and respond to power outages?
A. Your electric utility company will still be responsible for everything.
Q. Will I receive a separate bill from FirstEnergy Solutions?
A. No, you will continue to receive only one bill from your electric utility company.
Q. Are there any cancellation fees with FirstEnergy Solutions?
A. There are no fees if you move. However, if you choose to leave the program early for any other reason, you will be charged a $25 cancellation fee. Unless the utility's rate changes substantially, the average residential customer's savings under this program should total more than $25.
Q. Are there restrictions on how much electricity I use and when I use it?
A. No, there are no restrictions on how much or when a customer uses electricity.
Q. How will I know that I was successfully enrolled?
A. After you enroll in the program, you will receive a letter from your utility confirming.
Q. Can I enroll in the Program if I am currently with another electric generation supplier?
A. Yes, you can enroll with FirstEnergy Solutions. However, you may be subject to a cancellation fee or other termination provisions from your current electric generation supplier.
Q. Can I remain on budget billing?
A. Yes, nothing will be changed about the way you are billed.
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