Greetings!



Yes, the ASCI world has changed! On December 6, 2012, the ASCI family grew with the acquisition of e-roleplay Inc., the leading knowledge retention and sustainment organization in the world. It's now onward and upward, integrating the teams and services, and learning everything we can about the e-roleplay team and clients. 

If you are interested in ensuring your training dollars have the required ROI while sustaining the learning your team has received, let's talk. 

All the best,

Practice makes perfect.

We have all heard the adage before: it takes time, practice, repetition, exploration, mistakes and successes to master a new skill. Perfect, though, is a rather lofty goal..

"When I was in school the teachers told me practice makes perfect; then they told me nobody's perfect so I stopped practicing."

So let's say practice makes better or perhaps practice makes permanent.

Let's explore how we generally acquire new business skills. Consider training a large group of sales people on objection handling and cross-selling and their managers on coaching to the new process. Usually the Corporate Learning and Development (L&D) team designs or purchases the training material, which is then incorporated into a workshop and perhaps an e-learning module. The participants are assembled; flights, hotels, venues are booked, and workshops are attended. The feedback from the workshops is outstanding, the e-learning scores are magnificent, and everyone is happy. Mission accomplished. If they were lucky, the Managers received an extra day of training regarding their responsibility to sustain the new sales process through coaching. While this process varies depending on the size of the organization and the commitment to the learning, this approach has been the norm for decades.

 Cam & Randy