newsletter

  
     Consumer research for older and disabled people  


September 2015

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Rica News
 
What our panel members told us    
Earlier this year, we asked members of our consumer research panel to tell us about good and bad products and/or services. We wanted to know about tips to pass on to others and ideas for future research. Read what our panel members said here. 

Product testing improves product design   
Our usability tests for British Gas of their Hive 2 thermostat helped to make positive changes which, we believe, improves the ease of use for everyone. Read about the difference Rica makes here. 


Last call for future Rica Trustees
Are you: -
  • enthusiastic, creative and enjoy a challenge?
  • living with a disability or long-term health condition?
  • able to help Rica develop and have some free time? 
If yes, then consider being a Rica Trustee.  Applications accepted until midnight Wednesday 30th September 2015. 

Mobility scooters - what's a fair price for servicing? 
With more scooter users out and about, there are a number of issues that concern people including:
  
Other News

Mobility scooter user? Want to travel by train?
Have your say in a new survey. The Rail Safety and Standards Board (RSSB) wants to understand the experiences of mobility scooter users and why some people don't use trains. There's a prize draw to win �150 of high street shopping vouchers.  The survey is online at: www.mobilityscootersurvey.co.uk
or phone 0115 988 6905 or email [email protected]  

Premier League football grounds accessible by 2017?
Access was discussed at the Premier League Shareholders meeting recently with all clubs agreeing to make their stadiums compliant with the Accessible Stadia Guide by August 2017.   
Read more from Level Playing Field here.   

Access for All makes business sense 
VisitEngland has launched Access for All, a campaign to raise awareness of accessible places to visit with accessible tourism now worth over �12 billion to the English economy. 
Find out more about Access for All here.
 

Vote for UK's best service provider
Have your say in Top UK Service Providers Poll to find the best service provider in 2015 and a chance to win a �300 gift voucher. The poll, from the Business Disability Forum, a business membership organisation, will help their campaign to improve services. Go to the survey here. 

Employment survey for people with a learning disability
Mencap has a survey about people's experiences with benefits and employment. The survey is for people with a learning disability who are 16 or older. It can also be completed by a family member or a carer for someone with a learning disability who needs support to complete the survey. Find out more here.  


Please let me know if you find this newsletter informative or not. Your comments, suggestions or any ideas for blog posts are always welcome. Email Rica: [email protected]

Chris Lofthouse, Rica