From regulatory rule changes to keeping pace with marketplace competition, here are a few items that are looming on the Human Resource Horizon in 2016: FLSA Overtime Changes - The final rules were expected to be announced early 2016, but due to the overwhelming 270,000 comments received, it is likely the announcement and the effective date will be delayed until summer. What we do know for certain about the final rules:
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Top Stories: Lodging & Gaming
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Angry Guests Can Still Become Loyal!
Angry guests with insurmountable problems; we've all encountered them. Rivalry, opposition, antagonism, conflict or whatever other synonym you deploy to convey obstacles in the workplace like this would be better viewed as helping your business goals instead of detracting. What doesn't kill you makes you stronger, right?
(Hospitality Net) Read the complete article
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Top Stories: Human Resources
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How We Came to Despise Email
When people aren't hating their inboxes out loud, they are quietly emailing to say that they're sorry for replying so late, and for all the typos, and for missing your earlier note, and for forgetting to turn off auto-reply, and for sending this from their mobile device, and for writing too long, and for bothering you at all.
(The Atlantic) Read the complete article
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The High Cost of Caustic Workers
HREOnline.com recently spoke with Minor, a visiting assistant professor of business administration at HBS, to discuss the findings of his study, gain some further insight into just how costly it can be to carry caustic workers on one's payroll, and how employers and HR can spot insidious influences and root them out. The Q&A between the two follows:
(Human Resource Executive) Read the complete article
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