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Hopefully you have your summer intern program ready to launch but whether you do or not, here is some important information to help make your program a success.  First ensure your program is compliant with Department of Labor regulations regarding internships.  In the last couple years, both the federal and state governments have been cracking down on the use of unpaid interns.  

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Top Stories: Lodging & Gaming
How Will Google's Mobile-Friendly Ranking Signal Affect Hotels?
Google will extend its mobile-friendly ranking factor worldwide on April 21. Will your hotel get penalized in search rankings?
(Hospitality Net)   Read the complete article
The 2015 Big Brands Report
In this special report, Hotel News Now examines the global growth trajectory of hotel brands and the impact they have around the world. Read on for the data and stories that are powering branded hotel expansion. 
(Hotel News Now)   Read the complete article
The Untapped Asset: Your Guests
Hoteliers traditionally consider room inventory to be their primary assets. However, in other industries, companies look at their customers as assets. Where a hotel might say, "We're a full-service resort with 200 rooms," a consumer-goods company might say, "We have 10,000 customers."
(Hospitality Net)   Read the complete article
Top Stories: Healthcare
What March Madness And Hospital Rankings Have In Common
Though it's not a perfect analogy since the stakes are much different, the choosing and ranking of teams by the selection committee is similar to how various rating systems in healthcare select hospitals.
(Becker's Hospital Review)  Read the complete article
3 Experts Discuss Quality Metrics In Healthcare: 9 Takeaways
Similar to national hospital ratings systems, there is a great deal of variation when it comes to the quality metrics used to evaluate physicians and hospitals because there are no official sets of standards agreed upon by all stakeholders.
(Becker's Hospital Review)  Read the complete article
Notes From ACHE: 13 Skills Every Healthcare Leader Should Possess
Hospitals and health systems' top priorities include improving quality, efficiency of delivery, top-line growth and cultural evolution - and a single man or woman acting as CEO cannot embody all of these capabilities on his or her own.
(Becker's Hospital Review)  Read the complete article
Top Stories: Human Resources
4 Examples of Bad Email Manners

Just because a project is urgent to you doesn't mean it's urgent to me. Unless you're that person's boss or their project lead or the CEO, it's inappropriate to flag an email as high priority.

(Entrepreneur)  Read the complete article
On the Alert for Accommodation
Many employers have prepared forms that they provide to employees with disabilities who might need accommodations. But what if an employer has provided the necessary paperwork and the employee has not turned it in? 
(Human Resource Executive)  Read the complete article
Why You Need Cultural Intelligence (And How To Develop It)
Employees who possess a high level of cultural intelligence play an important role in bridging divides and knowledge gaps in an organization:
(Forbes)  Read the complete article
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