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The healthcare sector has navigated many challenging environments in recent years and 2015 looks to remain challenging as hospital operating margins continue to face pressure from rising costs and weaker reimbursement due to the growth of high deductible health plans and reductions in reimbursements from the federal government.  

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Top Stories: Lodging & Gaming
Delivering Customized Experiences in Travel and Hospitality
With virtually unlimited information at their fingertips, the way travelers research their options and make decisions has evolved in a big way, as have their expectations of how they interact with you, but it's not just the processes and modes of interaction that are evolving.
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Make Reputation Management A Top Priority
Hospitality is no longer an art. It is a science, and reputation management is the proof. Reputation management has become a strategic part of our business efforts, and it is an integral part of our operations, sales and marketing efforts. 
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What's Hot in Guestroom Tech
This year hotel owners and operators will spend more money than in previous years on guestroom technology. According to Hospitality Technology's 2015 Lodging Technology Study, properties surveyed will allocate nearly 17% of their overall IT budget to guestroom tech, up from 15% in 2014.
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Top Stories: Healthcare
The Secret of Healthcare Analytics Revealed
Performance analytics is all the rage in the business world today.  That trend has jumped easily into the healthcare industry, not because anybody asked for it, but because we are entering an age of survival of the fittest for healthcare providers.   
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FTC and DOJ Host Workshop Examining Health Care Competition
The mere fact the FTC and DOJ collaborated on a two-day program focused exclusively on competition in delivery and payment in health care services, with remarks by the chairwoman and the AAG for antitrust, underscores the high importance and close attention the antitrust agencies place on competition in health care markets.
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How Hospitals Can Avoid Physician Impostors
It doesn't happen often, but when it does, it makes headlines and puts patients at unnecessary risk: phony physicians treating patients as if they have a valid medical license.
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Top Stories: Human Resources
Getting Employees To Care: Employee Engagement And Culture
Employees. You're going to have to face them sooner or later if you're trying to build a customer-centric culture. How do you get them in line? How do you get them to deliver on your promise? How do you get them to care about company goals? 
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The 3 Types Of Employees You Should Especially Appreciate
But with today being Employee Appreciation Day, I thought about the type of people who help make the office a better one to work in - in ways which go beyond bringing in the biggest amount of revenue.
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Tips For Managing Generation Z Employees In The Workplace
While employers have been working hard to understand and appreciate their Generation Y workers for years, now they have an entirely new generation to engage with: Generation Z employees. Generation Z, much like the Millennials, aren't always easy to figure out.
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