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Checklist for Feedback:  

2 Key Things To Know Before You Take The Plunge

 

 Have you ever been the recipient of feedback that was more like a scolding, temper tantrum or explosive outburst when you least expected it? If the answer is yes, join the club. Most of us are sadly unskilled and lacking in confidence when it comes to this communication skill. However, the news is good- you can do something today to take that anxiety and shift it toward a better communication exchange.

 

 

Get Started Here with the First Three Things to Do:

 

(there are 8 more "steps" to manage, but this is a good start!)

 

 #1    FOCUS on what you want the OUTCOME to be 

    • Relationships take work, right? Investing our "best selves" toward continuing each relationship we deem as worth investing in means managing your part of the process impeccably. Leaders will do this consciously, altering their timing, their verbiage and their body language to embrace the conversation with positivism. 

 

    •  Remember, once words have gone "out", you can not take them back. Feedback is not designed for dumping your emotions on another person, but sharing observations you have made to help share key information that will HELP the relationship improve.

 

#2     Make sure you ARE ready to deliver the information by 

          checking in with your emotions:

    • If you are seeing red- trust me, it is too early.
    • If you can imagine delivering the message in a calm and detached manner, you are getting closer.
    • Even if you have to wait 3 months to deliver the message, wait!

 

#3       Ask Permission First 

 

    • Don't bombard the person in the hallway or break room.
    • Call them to say you have some important feedback to share and you would like their permission to provide it.

 

 

 

 





 

 

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Mary Schechter 
theintuitiveorganization