February 17, 2015 Newsletter

Starting a Kerry Blue Terrier Puppy     

Jennifer Hecker, CMG    
Jennifer Hecker loves puppies.  Especially Terrier puppies.

In this lesson, Jennifer works on a 14 week old Kerry blue.  This puppy is very social and very active.  As Jennifer says, it's like working on a moving target.

She gives you suggestions for how to encourage your clients to bring puppies in early for their first grooming session.  She also discusses how to talk with the client so they know what to expect - and why.

This puppy is still a novice to grooming - and it shows.  Join Jennifer to see how she handles a less than perfectly behaved young dog on the table.

Approximate total running time:  18 minutes   

In this video you will learn:
  • ideas on how to work gently and effectively with a rambunctious puppy.
  • how to talk with owners about their puppies first grooming experience.
  • setting pricing for youngsters.
  • clippers that work well for puppies.
  • gentle holds that briefly deactivate an energetic puppy.

It's like having a private coach right in your computer every month!

From the Archives!  

Working on a Challenging Dog         

Most groomers shy way from naughty, nasty dogs in a busy grooming salon but not Hilaire!  She loves these 'special needs' type pets, in fact, they are one of her specialties!  Munchie goes from a sweet, loving Lhasa to a raving loon in the blink of an eye.  He is loud and very aggressive, especially when working on certain parts of his body.  This video training lesson is filled with real life tips and tricks that allow you to keep both you and the pet safe while still getting the job done.

Estimated Run Time:  47 minutes  

Grooming TIP of the WEEK!   

Customer Service

We are happy to help!
Call or email
for support.

We pride ourselves on offering good old-fashioned customer service to our members. We're happy to help you with billing, tech support and questions about the site.

Our office hours are:
Monday - Friday
8:00 am - 5:00 pm EST

We are located in Jenison, Michigan.
United States.

For customer support, please call
616-667-7297 or email
110 Chicago Drive, Jenison, MI  49428   616.667.7297