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Shopper Tech Update                   October 8, 2013 - Volume 4, Issue 15

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In This Issue
DIGITAL SOLUTIONS: How to Become Digital "Best in Class"
EXPERT ANALYSIS: Getting Ready for Mobile Commerce
STI NEWS: Shopper Technology Institute Debuts Channel on YouTube
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Digital Solutions

 

Collage of Mobile Devices

How to

Become Digital "Best in Class" 

 

Retailers and manufacturers are not achieving their full digital potential, according to Kantar Retail's Digital Power Study, which benchmarks the digital performances of trading partners.

  

The study, which suggests that while manufacturers consider Walmart and Amazon to be digital trail blazers, states there are still significant opportunities for both companies to further improve their multichannel presence and offer. Retailers named Procter & Gamble and Unilever as manufacturing digital leaders. But no company achieved the standards Kantar Retail set for its digital "Best in Class" status.

  

Lack of clarity around defining digital is one of the major hurdles for companies, says Kantar Retail, which has developed a unique 10:50:100 framework to help understand the true impact of digital on retail and what is required to win...

 

read entire story

 

Expert Analysis

Analysis Magnifying Glass                      

Getting Ready for Mobile Commerce 

 

Mobile commerce could account for as much as $25 billion in U.S. retail spending in 2013, says comScore, as more shoppers appreciate being able to shop anywhere and anytime. Retailers are finding ample digital opportunities to encourage impulse buys. The increase is also driving change in the store as merchants strive to become omni-channel.

 

KEY QUESTIONS:

How successful will mobile commerce be as the new frontier of retailing? Are a critical number of retailers ready for this change? What are the obstacles?

   

Here's what the experts have to say...

 

 

 

STI News

 

Shopper Technology Institute Debuts Channel on YouTube

 

The Shopper Technology Institute (STI) has launched a channel on YouTube to give marketers and retailers easy access to its most recent webinars and webcasts dealing with important topics and issues.


There are currently eight STI programs available on the channel: four webinars and four webcasts. The former are 45-minute programs recorded live; the latter are eight-minute pre-recorded interviews.

 
Here are the webinars:

  • The Future of Shopper Marketing
  • The Smart Shopper Dimensionalized
  • Secrets of Chiquita's Mobile Success
  • Business Intelligence vs. Data Discovery 

The webcasts include:

  • Privacy - Protecting Customer Data
  • Using 'Share of Shopper' to Optimize Center Store
  • How E-Sampling Can Boost Brands and Retailers
  • A Unique Way to Assess Brand Equity

To access the channel, log on to www.youtube.com and simply type "Shopper Technology Institute" into the search box.

 

More webinars and webcasts will be added to the channel in the future. 

 

 

 

 

Market Watch

 

Mondelez Partners with Twitter to Power Real-Time Marketing

 

Spire Expands Network of Grocery Retailers 

 

New CMO Solution from Accenture-SAP Alliance

 

All Star Association Supports Track-and-Trace Technology

 

Coupons for "Better-for-You" Brands Drive Healthier Purchases

 

 

JUST PUBLISHED

The Essentials of Shopper Technology

 

Shopper Technology Institute Publishes Its First Book,

The Essentials of Shopper Technology

 

Shopper Technology consists of tactics and applications that engage and motivate shoppers, analyze their behavior, and enable trading partners to improve their operations. Retailers and consumer packaged goods (CPG) manufacturers are embracing these new solutions as technology becomes a true agent of change. The providers of these solutions have invested mightily in the future of this industry. Their sophisticated offerings are built on a foundation of thought leadership.

 

This book is all about sharing that information and insight. There are chapters that outline challenges facing merchants and marketers. Some chapters present the essentials of Shopper Technology, while others offer a deeper dive into these solutions and their implications. Because of Big Data, digital innovations, and an evolving path to purchase, the job of merchants and marketers often seems daunting. So consider this book as a way to cut through the clutter as technology roars on, competition heats up, and shoppers become more demanding. Coming to grips with technological change may be challenging, but it is the key to success.

 

Click here to read sample chapters and reviews, and view ordering information for the hardcover, paperback, and Kindle editions.

 

 

Shopper Technology Institute Sponsoring Members 

 

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CORPORATE MEMBERS                                                       ALLIANCE PARTNERS

 

AMG Strategic Advisors     Intelligent Clearing Network      Center for Advancing Retail &

Coupon Factory                 Kwikee                                          Technology (CART)

Dassault Systemes             Newhook Marketing                   CPGmatters

Fun Mobility                       Relational Solutions                  GS1

Gladson                                                                                Primary Communications

Inmar                                                                                   Saint Joseph's University

IRI                                                                                         VSN Strategies