E&O Weekly Prevention
Strategies for the Professional Agent
November 7, 2013

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Letter From  the Publisher

AgentsofAmerica.ORG (AOA) announces it has formed a strategic partnership with Supportive Insurance Services LLC, a nationwide leading provider of licensing services to agents, agencies, adjusters, adjuster firms and insurance companies. Each month insurance licensing expert, Barbara Donnar, President of Supportive Insurance Services will be providing us with, "What You Need To Know" regarding the various and sometimes complex issues as it relates to your insurance licensing. See this month's article below on, "Insurance Agency Licensing". 


E&O Tips of the Week 

Each week AOA thru the Learning Center will be providing E&O tips. These E&O tips will be developed from AOA's extensive library of high level educational material and will be included as part of the webinar / seminar package currently in development, that both agents and carriers will find beneficial in reducing E&O Claims. 
Check out this week's E&O TIP on "Performance Reviews - How Often are You Providing this Key Feedback?". 

A review of the top stories on World Risk & Insurance News at WRIN.tv. Here is your opportunity to see the online video news stories you may have missed. Watch them now "Week in Review".


MONDAY MORNING, the weekly "mini-webinar" features industry leaders interviewed by marketing guru George Nordhaus on "Planning Your Digital Presence....Part 2". To see this week's presentation clickhere. Also please download the "Free Workbook" as a way to actively participate and follow along in this 3-part-series.  This workbook will provide tips, exercises and instructions you will find helpful along your digital marketing journey.  Not only will it make listening easier, but you'll be able to organize your thoughts, engage your team and have specific next steps for moving into action!


AgentsofAmerica.ORG membership is FREE!


Also if you have any thoughts, comments or suggestions, please email me at info@agentsofamerica.org. 


"Bringing the Best Together"

Angelo J Gioia


AOA News, Views, Tips & More

article1Insurance Agency Licensing

By Barbara Donnar, CEO of Supportive Insurance Services

In today's world, it isn't unusual for an insurance agency to have clients in several different states, if not all 51 jurisdictions. It could be that your agency functions as a program administrator, a call center or a managing general agent. If so your agency needs to be licensed in all states where you are writing business.


By Robert D. Chesler, Esq., Steven J. Pudell, Esq. and Beth D. Simon, Esq. of Anderson Kill P.C.


As the anniversary of Superstorm Sandy's October 29, 2012, landfall passes, New Jersey lawmakers are rightly considering whether New Jersey law offers sufficient protection to insurance policyholders subject to undue delay, underpayment or unjustified denial of their insurance claims.


Third Party Allowed to Sue Insurer for Bad Faith

By Marc Zimet, Esq. of Jampol Zimet LLP


California Court of Appeals Allows Third Party to Sue Insurer for Bad Faith

On June 18th, the California Court of Appeals ruled that a third party was permitted to sue an insurer for bad faith denial of claims. In Barnes v. Western Heritage Insurance Company, the plaintiff Justin Barnes was injured when a table fell on his back at a recreational event. He was eleven years old at the time. He filed a claim against on the of event's sponsors, who tendered the claim to their insurer, Western Heritage Insurance Company. Over a year later, Barnes needed to see a child's back specialist and tendered his claim for medical payments to the insurer, which was denied.


The Social Connection Social Media Tricks & Tips

By Cynthia Cavoto of Firebrand Social Media


Having a blog on your website is very important for several reasons.  


Remembrance of Passwords Past

By Susan Hinrichs, SafelyFiled.com


The weakest point of security in most systems is when you log in.  If the attacker can convince the system he is you, then fancy encryption and cryptography doesn't help.  


The act of proving your identity to the system is called authentication.  On most web-based systems authentication is performed by submitting a password.  Today passwords are a necessary evil, and we have discussed them in a couple articles in the past year: Password Frustration and  Password Perils.


Demystifying Employer Drug Policies in Medical Marijuana States

By Kathryn Russo, Russo, Esq. and Donna Vetrano Pryor, Esq. of Jackson Lewis LLP


Confused about how state laws legalizing marijuana for medical purposes affect employers' substance abuse policies? Writing in a mining trade publication, Jackson Lewis attorneys Kathryn Russo and Donna Vetrano Pryor clear up the confusion. 


Best Strategies In Mediating Cases

By Thomas Paschos, Esq. of Thomas Paschos & Associates, P.C.


When To Mediate


The first strategic step in any case is to decide when to mediate. Mediation has the greatest chance of success when the parties are prepared to engage in meaningful and informed discussions with the mediator. To use mediation effectively, the case must be appropriate for mediation, and the timing of the mediation needs to be deliberately chosen.

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This newsletter is produced in conjunction with Agents of America, www.agentsofamerica.org. The contents of which may not be reproduced without the express written permission of Agents of America. Copyright 2013