E&O Weekly Prevention
Strategies for the Professional Agent
June 20, 2013

Agents of America

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Letter From  the Publisher
E&O Tips of the Week 
AOA Learning Center announced their plans to provide weekly E&O tips. These E&O tips will be developed from AOA's extensive library of high level educational material and will be included as part of the webinar / seminar package currently in development, that both agents and carriers will find beneficial in reducing E&O Claims. 
Check out this week's E&O TIPS on Offer Options. 


A review of the top stories on World Risk & Insurance News at WRIN.tv. Here is your opportunity to see the online video news stories you may have missed. Watch them now "Week in Review".


Also listen to Insurance Marketing Expert George Nordhaus "Monday Morning" on "We learned a lesson from the GEICO Effect...or did we?"


On Sale Now... "A Comprehensive Guide to Avoiding E&O Claim - Book One"!

 "A Comprehensive Guide to Avoiding E&O Claims" addresses issues that Insurance Agents & Brokers encounter every day. One of the most important assets an agent has is their reputation; it takes years to build a business and only one mistake to ruin it. "Book One" is a practicable guide and resource that every Insurance Agency should read and use as an effective risk management tool. "Book One" is now available on Barnes & Noble and on AmazonBefore you buy listen to Dan Meyer, attorney at O'Hagan LLC interview on "Insurance Producer Licensing," on Wrin.tv


AOA Learning Center is pleased to announce the next stage in their commitment to the development of insurance education programs. Through their extensive library of high level educational material, the AOA Learning Center is expanding their platform and will be developing series of webinars / seminars, weekly E&O tips and customize Newsletters for both Insurance Companies and Professional Organizations. In addition, thru our partnership with Web CE, AOA plans to convert the content from each of their first three publications into continuing education programs beginning the fourth quarter of 2013. 


AgentsofAmerica.ORG has partnered with WebCE, a leading nationwide provider of Continuing Education for insurance professionals, to provide you with state-approved self-study CE courses to satisfy your CE requirements online! Check out your CE State Requirements. Also check out, this month's Social Media eBook entitled, "YouTube Insights for Audience" for download.


Also available is our most recent edition of "AOA Tips, Views, News & More," including our new feature "Insurance Resources." & "Recommended Reading".  Remember that membership in AgentsofAmerica.ORG is FREE! Also if you have any thoughts, comments or suggestions, please email me at info@agentsofamerica.org



"Bringing the Best Together"

Angelo J Gioia


AOA News, Views, Tips & More

EMPLOYEE ATTITUDES ARE CONTAGIOUS: How to Hire Employees Whose Attitudes are Worth Catching

By Michael Mercer, Ph.D of MercerSystems.com


Employee attitudes are contagious!


In fact, employee attitude research reveals this truth. Research by Ronald Friedman, Ph.D., of University of Rochester, published in "Motivation & Emotion" journal found pairing people in a room with . . . (a) high-motivated people resulted in high motivation and work results, but (b) low-motivation people resulted in low motivation and lousy work results.



Obama Administration Releases Final Regulations Impacting Wellness Programs, Changes Loom for 'Outcome-Based' Programs

By Frank Alvarez, Esq. and Joseph Lazzarotti, Esq. of Jackson Lewis LLP


In the latest round in the debate over employment-based wellness programs, the U.S. Departments of Health and Human Services (HSS), Labor and the Treasury have issued final regulations on the treatment of such programs under the Affordable Care Act (ACA). 



Dialog between Regulators and Insurers Is Imperative in Response to Requests for Information Concerning Cybersecurity

By Cynthia Shenker, Esq. and Lori Nugent, Esq. of

Wilson Elser Moskowitz Edelman & Dicker LLP


The State of New York has launched an investigation into the policies and procedures established by New York's largest insurance companies to secure their electronic systems from unauthorized access.

The Amazing Disappearing "Accident" Requirement in Occurrence-Based Liability Policies

Deep Trouble in Deepwater Case Former BP Engineer Must Turn over Emails to Lawyer after Waiving Privilege

By Jesse D. Rutter of Goldberg Segalla LLP


A Louisiana federal judge presiding over the case against Kurt Mix, a former BP PLC engineer accused of destroying evidence related to the Deepwater Horizon oil spill, has ordered Mix to provide the Department of Justice with emails he sent to his attorney and attorney notes from a meeting with BP officials. 

This Month's Poll Question

Does the economy have an impact on the way your agency purchases it's E&O coverage?


No -   We purchase what we feel is necessary for our office

Yes - We review the coverage on a more frequent basis                when the economy is in a downward trend.

Yes   We review the coverage based on the overall                     economy but we are not obsessive about it.



Results of Last Month's Poll Question

When calling on a clients and prospects at their offices or homes, do you have internet access to the information you need to properly service the client or close a sale?


75%  Yes

  7%  No

18%  I don't need additional information

  0%  It takes too long to access

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This newsletter is produced in conjunction with Agents of America, www.agentsofamerica.org. The contents of which may not be reproduced without the express written permission of Agents of America. Copyright 2013