Your Customers Are Looking For You Online...
Can They Find YOU?

Michael Bennitt
Editor
November 2014
Volume 4, Issue 11
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IM Social Now Newsletter
That's Pretty Tough Talk - Can You Back it Up?


 

What's the difference between blowing smoke and being the voice of reason in your marketplace? It's the difference between being in danger of a smack down and on the verge of becoming a thought leader.

 

Brag and boast, and your prospect audience will tune you out as soon as they figure out you're full of hot air. Lead by sharing your expertise, and you'll find people eager to follow, learn, refer, and connect.  

 

You don't have to be the leading authority in your niche to be an expert - you just need to know considerably more than your buyers do, and be willing to share valuable information in a way they can benefit from it. Thought leadership isn't about selling - it's about sharing what you've learned in a way that helps others.

 

Here are three primary ways you can launch your thought leadership campaign:

 

Take Opportunities to Talk

 

Whether you get paid or speak gratis, any time you can get in front of an audience that's eager to learn some of what you know, you boost your prospects' perception of you as a thought leader and nudge their awareness of your business to the forefront of their minds. Deliver meaningful, valuable, actionable content that steers far clear of pitching your audience, and they're likely to line up to speak with you after the event.  

 

Pick Up a Pen

 

Or a keyboard, of course. You can write your way to top of mind positioning as an expert by expressing your thoughts on your industry. Consider producing content for newsletters, trade journals, local publications, your blog, and even a book you can publish in print and online. Write in your own voice, answering the most frequently asked questions you get from customers and prospects (and don't forget to answer the questions prospects and customers should ask but don't).

 

Let Your Voice Be Heard 

If yours is a niche that people want to learn about before becoming buyers, you can position yourself as an expert by being associated with industry developments, news, opinions, and case studies. Consider interviewing other experts in your field. It might seem counterintuitive to share the spotlight with someone else, but will actually cement the perception of you as a leader who associates with other luminaries. Sponsor surveys, comment on studies, produce case studies and white papers, and publicize any research you do in your field.

 

Your market is hungry for information, and wants to do business with someone they know, like, and trust. Sharing what you know helps your audience make the best decisions along their buying journey, which creates a win for all.

   

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We work with business owners (like you) to grow and increase their profits by doing their online marketing for them.

Our specialty is making sure future customers can find you online and choose you over your competitors, even if they don't know your name - with Social Media, Search Engines and Mobile Phone devices

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Which Social Media Works Best?

Here are the results of a study presented by Marketing Profs and Content Marketing Institute, showing which social media platforms B2B businesses find most effective:

  • 63% LinkedIn

  • 55% Twitter

  • 48% YouTube

  • 42% SlideShare

  • 40% Vimeo

  • 32% Facebook

  • 25% Pinterest

  • 24% Instagram

  • 20% Google +
     
Which will work best for you? It depends on what products and services you sell. Where are you most likely to meet your target market online?

Stand Out with a Handwritten Note   


As we get closer to calling 2014 a wrap, it's a great time to give some thought - and some thanks - to all that helped your business grow this year. From customer appreciation to annual bonuses and gifts for your team, the best way to say, "Thank you" is to do so as personally as possible.

 

While a handwritten note might seem like a completely foreign and ancient way of connecting, this lost art is well worth the time and money you'll spend on it. Done on a weekly basis, you may discover that your "chicken scratch" serves a

powerful function in growing your team and your customer base.

 

Your handwritten thank you notes will stand out from every other piece of correspondence your recipients get, and will make an impression that's nothing less than...well, noteworthy (sorry!). Some tips for making your thank you notes especially powerful:

 

Boost Your Brand


While you could easily stock up on generic thank you note cards to use, you'll get even better results from scrawling your note on a branded note card or stationery. Your logo and tagline on professionally printed cards will do the trick nicely.

 

Your Penmanship IS Perfect


Black or blue ink in your own hand is the best way to convey the sentiment behind your note.

 

Short and Sweet


This is a personal note, which is best kept short, sweet, and to the point. Cover the basics: what you appreciate, what impact it had, and how thankful you are.

Everyone likes to feel appreciated, and to do business with people they know, like, and trust. This simple tactic for expressing gratitude and connecting in a personal way is guaranteed to provide a memorable interaction with your company that will not go unnoticed. 


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