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The SynerTel Sentinel  Online Edition 
July  2013   Issue 184
In This Issue
Instant Support Begins 7/25
Summer Theater Recommendations
Allworx Tablet Softphone
RECEIVE FREE INDUSTRY NEWS AND HELPFUL TIPS
 
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News you can use!
 
Gosh - summer is speeding by, as is the 3rd quarter of the year. 
Is your organization fully utilizing current business technology to achieve its goals?
Bad good!     
  
 If your network, phones, or IT support feel more like duct tape than Ducati, invite us over for a no-obligation free consultation about how life could be better! Cloud computing, virtualization, IP telephony, Infrastructure as a Service, and SynerTel's Managed WorkPlace offerings are helping many organizations with limited budgets and IT headaches get back on a smooth, worry-free path to success.
 
Yacht sank last week? Not to worry - check out our regional theater highlights for August!

Response to our iPad-based soft-phone has been tremendous! See how to stay in touch while you're on the go ... or on the beach!

 

Internet speed  like molasses? Average bandwidth usage per employee climbs each quarter as more business is conducted online. With SynerTel's enhanced Ethernet service delivery, we can provide up to 200Mb of direct internet connectivity on an affordable, fail-safe connection.  Want to learn more?
 

Planning a move or re-sizing? Get us involved early - best results and cost savings occur when we're part of the planning process with your team.

 

Got a question or topic you'd like to see addressed in a future Sentinel? Drop us a line! 

  
Ben Stiegler, CEO 
415 746 1811
 
Instant Response from SynerTel Support begins July 25!
 
ShawnEver wonder what's going on with that question or service request you sent our way? Starting Thursday, you're going to know right away! 

 

 If you email your request to our support team (support@synertel.com), it will automatically generate a detailed service request ticket - and you'll receive a confirmation  and ticket identifier within seconds. 

Portal Example 

 

 But that's just the beginning.

 

If there's continuing dialogue as you clarify your request, or add to it ... just reply to the email you initially received. Our system will take note and update the original service request! And it works equally well from a PC, Mac, or mobile device.

 

You'll receive automatic updates as our team works on your request.  

 

You can also use  the SynerTel Customer Portal to check the ticket status or post updates to it at any time. Need your portal login? Just email or call us!  support@synertel.com or 415 746-1800
 

 
Mega-yacht sank last week?  Check out these ideas for summer fun
TheaterSynerTel client San Francisco Playhouse is presenting a new twist on the classic musical
  
Camelot 
Camelot explores reaching for social and personal ideals in a world of imperfect humans.  It features some of the most memorable Broadway songs in American musical history.  Director Bill English has set Camelot in the dark ages, when the world was mostly governed by ignorance. King Arthur's ideas and ideals come into stark conflict with the prevailing wisdom.
  
Check out the preview trailer below, and click here to get best seats!  Or call the box office at 415 677-9596. Convenient downtown SF location at 450 Post, San Francisco.
(Be sure to mention SynerTel ... who knows?  You might get a free box of popcorn, or be asked to sweep up the theater after the show.)  Seriously, its a great show - don't miss it!
Camelot Trailer
Camelot Trailer

 

 

 

Chorus Line 

Oakland's WoodMinster Summer Musicals under the direction of Joel Schader  presents A Chorus Line  August 8th-18th at Woodminster Amphitheater, 3300 Joaquin Miller Road in Oakland.  

 

Chorus Line is a celebration of those unsung heroes of the American Musical Theatre-the chorus dancers, those valiant, overdedicated, underpaid, highly trained performers who back up the star or stars and often make them look even more talented than they are. Chorus Line takes the audience through the final grueling audition for a new Broadway musical. During this audition, the 16 finalists are pared down to 8 cast members. A rare departure from the usual glossy backstage musical, A Chorus Line presents a true picture of what it's like to be in the theatre --  the heartbreak as well as the triumph, in song, dance, and monologue.

 

Bring a picnic (and warm clothes if the fog rolls in)  to enjoy in this fabulous park of redwoods ... then enjoy the show in the magnificant outdoor amphitheater.

 

Tickets - online purchase here, or call 510-531-9597.

 

 

Chorus Line Rehearsal 

Huge Response to Allworx Tablet Softphone - Its within REACH! You can have it, too!
REACHWe're very excited to introduce the Allworx REACH for tablets. If you've got your tablet - you've got your office phone, too - and a lot more!  See the status of everyone in your company. Transfer calls to them by dragging or clicking. Use the speakerphone of your tablet - or your bluetooth headset. 

Even better, your tablet can be integrated with your desk phone, and your smart phone - so everything works smoothly together!  Released today for iPad, and very shortly for Android, REACH will change how you communicate.
REACH on iPad
REACH

Current Allworx users - ask us how easy it is to add REACH to your system today.

Thinking about IP Telephony and unified reach-anywhere communications? Call us today at 415 746-1801