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 | | Davids and Goliaths frequently face off at trade shows. See "Challenges and Solutions." |
Creativity Tips
Challenges and Solutions
Free Stuff and Fun
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Featured Client
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Who they are
The Institute for Continuing Education and Research (ICER) is the Delaware Valley's most respected provider of the nursing home administration courses required for Pennsylvania licensure and license retention. ICER also provides healthcare professionals in the field of geriatrics with continuing education programs.
ICER's faculty is comprised of highly qualified educators who have many years of experience as practitioners in the field of geriatrics and long-term care. Faculty members carry out the vision of ICER's founder, the late Dr. Harry Karpeles, who saw that nursing home residents can live intellectually stimulating and productive lives when the environment is sufficiently supportive.
To become eligible to sit for the Pennsylvania Nursing Home Administration state license examination, most applicants need to complete a pre-approved 120-hour course, such as ICER's "Introduction to Nursing Home Administration." Each class session within ICER's 120-hour course also has been certified by the National Association of Long Term Care Administrator Boards (NAB) to fulfill licensed administrators' biennial continuing education requirements.
Most ICER classes are held at the Philadelphia College of Osteopathic Medicine on City Ave. in Philadelphia. Learn more at www.icer.org.
What we do for them
Hollister Creative provides ICER with the ongoing services of a marketing and communications team. Hollister's partnership with ICER began with developing and optimizing a new website for the organization in 2009.
Over the past four years, Hollister has been maintaining the website with frequent content updates. We also manage a regular series of direct mail pieces and email blasts to alert recipients when registration opens for new class sessions or ICER introduces exciting new classes for continuing education credit. When ICER has news to share, we write press releases, distribute them to local media and optimize them to post on online PR sites.
Currently Hollister is working with ICER on a new initiative to offer some classes online.
Why they like us
"The needs of a program like ICER are unique. The target audience is small and specialized. Hollister has been able to fulfill our needs to reach out to that market in a special way. Hollister developed a website that is so easy to use, we feel completely comfortable telling prospective students to go to the website to learn about our programs and services. Hollister also has been able to help us with the changing world of seminars for long term care specialists by providing the assistance we needed to look ahead at new ways of delivering our programs in the future."
- Grace Harrison and Ilene Warner-Maron
See previous Featured Clients.
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Why do more than 1,800 people follow us on Facebook? We are entertaining our fans with examples of good and bad writing and design. New posts 3x per week. Join us and enjoy!
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Are your current marketing efforts generating an ROI of $42 for every $1? Email marketing generates a return on investment of $42 for every $1 spent on it, according to research conducted by the Direct Marketing Association. That ROI outperforms all the other direct marketing channels examined. Ask how Hollister Creative can help your organization write, design and distribute an email newsletter that supports your business development goals. The publication can be created on a platform like Constant Contact (as this one is), or it an be designed like a print piece and published online as an ebook that recipients can read on an iPad as well as a laptop or desktop. Call Kim Landry at 484-829-0021, ext. 101.
Thanks for all the fan mail! We've posted comments from readers of this e-newsletter. Read fan mail.
Get the tips you missed on our blog Our Creativity Blog is on our website. Read the blog.
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Hollister Creative has won 56 national and international awards in the past 5 years.
The Main Line Chamber of Commerce has honored Hollister Creative as Small Business of the Year.
Hollister Creative has been a Philadelphia Business Journal 'Top 25' in graphic design for 8 consecutive years.
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Strategist Quickie
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The keyword con and how to beat it
If no one else entered the race, did you still win?
Answer "yes" and you are a mark for the SEO con artists who guarantee a first page Google ranking. Their guarantee is solid because a web page optimized for a keyword phrase for which no other web page is optimized will take the top spot in search results for that phrase. But that "win" won't help your business because chances are, the reason none of your competitors optimize for that phrase is that no one searches for it.
You don't need to become an SEO expert to beat this keyword con. You just have to know the three basic components of a keyword strategy that you can develop yourself or hire a specialist to develop for you.
1. Relevance. The best keyword phrase is highly relevant to whatever you are "selling" on your page. It is a phrase your target audience would type into the search field to find exactly that. Brainstorm a list of phrases. Do a Google search on each one. If the results show pages selling something very similar to your page, the phrase is relevant.
2. Search volume. Using the free (and amazing) Google Keyword Tool, find out how many people search your keyword phrase each month. High search volume is good, but low can be fine if your phrase is so specific that only a knowledgeable prospect who is ready to buy would search that phrase. If the search volume is zero, you can pose as an SEO expert and con your competitors into optimizing for this phrase.
3. Competition. The Keyword Tool will also tell you if competition for your phrase is high, medium or low. High means it is a very popular phrase that many competitors are optimizing for. It will cost you to pursue a page one spot for that phrase. Fortunately, the Keyword Tool automatically suggests alternate phrases, some of which have medium or low competition.
Want a phrase with no competition? Answer the next ad you see for "1st Page Google Guaranteed!"
We limit our Strategist Quickie to about 300 words. If you would like to discuss this topic in more depth, specifically as it relates to your unique situation, email Kim Landry.
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Editor FAQs
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Please mind your yous and yours
Q. What's the most common spelling or grammar mistake you see when you edit: its vs. i t's or your vs. you're? A. The answer may surprise you. We most often see people writing "you" when they meant to write "your," as in "thank you for all you help" or "we appreciate you business."  | While irked by the typo, we give two thumbs up to the party-animal sentiments expressed by these penguins sipping cocktails on a tropical beach. Q: "What are you celebrating?" A: "Anything you want!"
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We don't think anybody consciously chooses the wrong word. It's just a very common typo that spell checkers don't catch. Edit-check may even introduce this error! The missing "r" is so elusive that diligently proofreading your own work won't always cause you to spot it. We were victims of the you/your mistake last month. We hosted a tropical-themed open house party at our new office ( see photos of the office on our Facebook page.) Guests enjoyed island-inspired foods, umbrella drinks, colorful leis and breezy tunes. In that spirit, we decided to give away a door prize of a $100 gift certificate to Bahama Breeze Island Grille. The gift certificate arrived in a customized card that read: "From you friends at Hollister Creative." Holy talking penguins, is there no escape from typos? Hey, youse! Take this poll: When you're speaking informally to a group of people, how do you address them? Results will be posted on our Facebook page. Need help with writing or editing content for your website, email newsletter or print collateral? Email Kim Landry.
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Challenges and Solutions
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Does your display say David or Goliath?
We all know that a David-size small business can look like Goliath on the Internet, just by giving website visitors the same quality experience that larger competitors provide. A trade show is another competitive arena where small businesses have an opportunity to appear larger than they are.
If you have attended trade shows, you have seen Goliath installations that must have been delivered in an 18-wheeler and set up by a battalion of carpenters and electricians. No small business can afford that.
You also have seen poor little Davey. He's the lonely guy sitting in the folding chair behind a 6-foot table with his trifold brochures and business cards fanned out across the standard gray table cover. Every small business can do better than that.
If you're buying space at a trade show to get noticed, invest in a display that will put you on par with larger competitors. A wide range of portable displays are available for $500 to $5,000. Choose the size that suits your space and your budget. Then work with a writer and designer to create an arresting combination of words and images. Here are three tips to keep in mind:
- Think of your display as the billboard that makes prospects veer out of the travel lane and stop at your booth. Passersby should be able to read the large heading in 6 seconds or less.
- Use one image or a related group of images to give passersby instant context for your message. Context helps them process the message quickly and decide whether to stop.
- Keep all important text and images above table height and consider investing in a custom table drape that will blend with your display design and extend the impact down to the floor.
 | | These trade show displays designed for MavenWire and Sylvia illustrate the power of bold simplicity in words and images. Click for larger view. |
 | | These twin displays for Metro Alert are designed for use either side-by-side in a double booth or alone in a single booth. Click for larger view. |
Have a creative challenge? Let Hollister Creative help you find the best solution. Email Kim Landry.
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Designer DOs & DON'Ts
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Come together, right now, over me
Imagine a day in the life of John Lennon and Paul McCartney, circa 1964. Lennon says, "Hello. I had some interesting thoughts today about love. I'm going to go home right now and write some lyrics. Can you write the music? Goodbye!"
"Wait! Get back! Help!" McCartney yells down the street after Lennon. He phones Lennon's house, but there's no reply. He thinks, "John, if you want me to, I will."
Next morning, Lennon arrives at the studio with a short set of lyrics that evoke feelings of warmth and nostalgia, edged with a hint of emptiness. He calls it "In My Life." McCartney presents him with a driving, pounding, longish composition inspired by the roller coaster of love and desire. He calls it "Helter Skelter."
Lennon's lyrics don't fit the melody, so he edits down each line into shorter bites. McCartney lengthens his melody lines to give Lennon's words some room. Lennon toughens up some of the language to match the rhythms. McCartney tones down the edginess to accommodate Lennon's wistful mood. The result is rubbish. They give up and go get a beer. Musical genius is thwarted. The End.
Why subject you, dear readers, to that sad cautionary tale? To make a point, of course. The words and images in your marketing pieces have to work in concert, like the lyrics and melody of a song. And the best way to ensure that outcome is for writers and designers to come together and collaborate from the start.
- DO agree in advance on the tone and voice of the design and the text.
- DO establish word counts before writing starts. Otherwise, the writer may be forced to edit down prose from succinct to senseless or add unnecessary fluff to fill the space.
- DO story-board a brochure by folding a piece of blank paper in the chosen style and sketching out what text and images will appear on each panel. This allows the designer and writer to plan the order in which the text is revealed, and see what panels are next to each other as the brochure is unfolded.
Need a great creative duo for your next project? Email Kim Landry.
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Free Stuff and Fun
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Wouldn't You Like to Know ...  ... How to give kids a new way to appreciate nature? Summer vacation is here and families will soon be spending lots of time outdoors. Kids love this time of year, not only for outdoor fun but for the opportunity to experience nature in new ways. "The Art in Earth" shows students how to look at nature with an artist's eye. This learning booklet was created by the educational division of Hollister Creative to provide a fresh appreciation of nature through concepts of art, science and even math. It was inspired by the fact that the middle three letters of the word EARTH spell ART, and it won a Gold Medal in the national Distinguished Achievement Awards Competition of the Association of Educational Publishers. Illustrated with beautiful photographs, this booklet teaches about shapes, patterns, textures, color, light and perspective, while also providing hands-on learning and crafts experiences that are perfect for a rainy summer day. If you would like a copy of this proven learning guide, email us. (This copyrighted material is for private individual use only. Schools, businesses and institutions may inquire about purchasing a license.)
What We're Reading Inferno by Dan Brown The Good: Harvard Professor Robert Langdon wakes up early Monday morning with a wicked headache and no memory of the weekend. He doesn't know how he got to Florence, where he got the stitches on his scalp or why the bad guys are chasing him. Plus he's having visions straight out of Dante's Inferno. Apparently, he solved a mystery the night before. Now he has to solve it again, without knowing where to start or what he's looking for. The scenario adds a refreshing twist to Brown's tried-and-true formula of "art + history + famous location + secret organization + controversy = huge hit." Plus, Brown adds some very interesting moral dilemmas. And that's all we can say without spoilers. We will add that the end is very bold. We're still thinking about what it might mean for those living in Brown's fictional world.
The Awesome: Dan Brown isn't writing Literature. So what. Instead of trying to defend Inferno's plot holes and clunky bits, we revel in them! 1. Although Robert Langdon is running for his life, he pauses frequently to admire pretty architecture he's seen before and tell historical anecdotes. 2. Langdon is a professor of symbology, which is not a real academic discipline. But he is so slick that when he says he's a symbologist, everyone nods their heads as if they know what he's talking about. 3. Langdon instinctively knows all the secret passages and hidden doors in all the palaces and churches ever built. It's a gift. 4. The villain is proud of his handiwork and wants it to be found. He could have provided a map that says "wish you were here" next to a big X. But instead he Photoshops clues into a famous painting, puts graffiti on a priceless artifact and drops hints in paraphrases of Dante. Because it's so much more stylish that way! We'll send a free copy of this book to the first three newsletter subscribers who request it. (Those who have never won will move ahead of previous winners.) What are you reading? Tell us your tip and we'll share it in a future edition.
What We're Watching The Impossible The Impossible is based on the true story of a family of five on vacation in Thailand when the 2004 Indian Ocean tsunami hit. The Christmas idyll turns into a nightmare when Maria (an incredible Naomi Watts) and her eldest son are swept away from her husband, Henry (Ewan McGregor) and their two younger sons. The two are thrown around like ragdolls underwater and nearly drowned, but mother and son survive and make their way to a makeshift hospital. Henry, with the younger boys in tow, stops at nothing to find them. Expertly shot and terrifyingly beautiful, The Impossible is both heart-wrenching and ultimately heartwarming. We'll send a free copy of this DVD to the first three newsletter subscribers who request it. (Those who have never won will move ahead of previous winners.) What are you watching? Tell us your tip and we'll share it in a future edition.
What We're Listening To Modern Vampires of the City Vampire Weekend The third album from Vampire Weekend does not disappoint! The group's debut album earned comparisons to Paul Simon's Graceland for its indie-rock meets Afro-pop sound. High praise for a young act! Fans of the previous albums will be relieved that Modern Vampires of the City "sounds like Vampire Weekend" from the first track. The rhythms are bouncy, the melodies are catchy, and the songs are instantly familiar. That isn't to say the group hasn't grown up. The album feels mature, confident. Lead singer Ezra Koenig uses his voice as an instrument, not just to carry melodies but also to add a layer of percussion and expression. In the first single "Diane Young," he channels Elvis and sings "baby" with a dozen inflections. They also added a cheerful harpsichord. (Yes, really! A cheerful harpsichord!) Modern Vampires of the City is a third serving of world-beat-pop from the Upper West Side. It's an urbane delight. We'll send a free copy of this CD to the first three readers who request it. (Those who have never won will move ahead of previous winners.) What are you listening to? Tell us your tip and we'll share it in a future edition.
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