Office gossip isn't always a bad thing, writes Art Markman. Such talk can build camaraderie and be a net positive as long as it doesn't get out of hand. "Even if there's no explicit discussion about the company's values, gossip spreads messages about its heroes and villains," Markman explains. Fast Company online (5/19)
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Mental toughness is essential for anyone, and it can be learned. LaRae Quy offers five components of mental toughness and tips for achieving each, starting with setting goals. "The goal must be real and important for you to achieve. Do not speculate -- that will do nothing but waste your time and valuable energy," she writes. SmartBrief/SmartBlog on Leadership (5/18)
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Communication won't always go well. When that happens, you're best off if you can quickly identify the problem, take a deep breath, and try to engage rationally and dispassionately, writes Jeff Baird. "Try to settle your own emotional response, then try to get their feeling brain to calm down," Baird advises. Science of People (5/16)
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A new study in JAMA surveys family members of terminally ill cancer patients, and found that they were more likely to rate the care as excellent when the patient was not in an intensive care unit. Another study in the same journal examines how treatment of terminal patients in the United States compares to other countries.
CBS News: Families Give Insights Into End-Of-Life Choices
Families of terminally ill cancer patients say end-of-life care is better when the patient is at home or in hospice care, not in the hospital intensive care unit. The study by Dana-Farber Cancer Institute researchers surveyed the families of 1,146 older Medicare patients who had died of either advanced-stage lung cancer or colorectal cancer in the previous year. (Brophy Marcus, 1/19)
The Washington Post's Wonkblog: The U.S. Is Not As Bad At End-Of-Life Cancer Care As Most People Think
One of the most pervasive ideas about death in America is that we don't do it well, dying in hospital beds after enduring unnecessary medical procedures instead of at home. It's our uncomfortable relationship with death, the thinking goes, that's pushing the relentless rise of our health-care spending to the highest in the world. A new study of cancer patients over age 65 complicates that notion, finding that while pieces of the story are right, much of it is not. Among the seven countries studied, American cancer patients were the least likely to die in a hospital bed. (Johnson, 1/19)
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"If you have an important point to make, don't try to be subtle or clever. Use a pile driver. Hit the point once. Then come back and hit it again. Then hit it a third time - a tremendous whack." -Winston Churchill
"You win or lose, live or die - the difference is just an eyelash." -Douglas MacArthur
"Whenever you are asked if you can do a job, tell 'em, 'Certainly I can!' Then get busy and find out how to do it." -Theodore Roosevelt
"Necessity is the mother of taking chances." -Mark Twain
"You are as young as your faith, as old as your doubt; as young as your self-confidence, as old as your fear, as young as your hope, as old as your despair." -Samuel Ullman
"Are you bored with life? Then throw yourself into some work you believe in with all your heart, live for it, die for it, and you will find happiness that you had thought could never be yours." -Audrey Hepburn
"If you're a manager and you're stuck doing the same thing year after year, you're going to get stale and not know how to motivate people. Part of becoming better at what you do requires challenging yourself on a constant basis." -Art Briles
"Character consists of what you do on the third and fourth tries." -James Michener
"Behold the turtle. He only makes progress when he sticks his neck out." -James Bryant Conant
"Communication is a skill that you can learn. It's like riding a bicycle or typing. If you're willing to work at it, you can rapidly improve the quality of every part of your life." -Brian Tracy
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