Volume 23 No. 19
May 6, 2016
Be "anti-boring" at small talk, asking questions that make people think and engage with you, writes Vanessa Van Edwards, who offers 32 other tips for making good conversation. "Start off the conversation with a 'how' or 'why' question. People will give you more thoughtful answers and really think about why you're asking them," she advises. Science of People (11/27) 
This video warns that high-pressure sales tactics and even scams are on the menu when seniors attend free-lunch seminars. 
Leaders who try to do everything themselves are sidelining their employees and making it harder to win trust or buy-in for the company's mission, writes Shane Parrish. "Micromanagement ... kills ownership. And when employees don't have ownership -- skin in the game -- everything starts to go to hell," Parrish writes.
Good listening requires a willingness to focus on the other person and, as the conversation progresses, repeatedly confirming what that person said, writes Dan Bobinski. Listening well "requires much patience and a strong desire to truly understand, but the result is almost always better working relationships, better decisions, and a better bottom line," he writes.
The poet David Whyte posits that there are "three marriages in our lives: with our inner selves, with our loved ones and with our work," writes Alaina Love. An integrated approach to those marriages includes self-awareness, not complaining and a desire to improve. "One common characteristic among the leaders I've mentioned is that they are all intensely curious and interested in learning about a wide range of topics," Love writes. SmartBrief/SmartBlog on Leadership (2/8) 
It takes two to communicate well, but you can ultimately only control how clear and precise you are, writes Bob Burg. "We can settle for a lack of clear, effective and persuasive communication ... Or we can take on the responsibility and ensure that what we mean is what is heard, and that what we heard is what they meant," he writes.   American City Business Journals (2/9)   





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THOUGHT PROVOKING QUOTES
"If you are successful, it is because somewhere, sometime, someone gave you a life or an idea that started you in the right direction.  Remember also that you are indebted to life until you help some less fortunate person, just as you were helped."   -Melinda Gates 

"When morality comes up against profit, it is seldom that profit loses."   -Shirley Chisholm 
 
"In a time of universal deceit, telling the truth becomes a revolutionary act." -George Orwell 
 
"Rather than love, than money, than fame, give me truth."  -Henry David Thoreau

"Generosity must be built in, not packed on."  -Dale Partridge

"Fear kills more dreams than failure ever will."  -Dale Partridge

"Do what you can, with what you have, where you are." -Theodore Roosevelt

"How you make others feel about themselves says a lot about you." -Dale Partridge 
 
"Be gentle and you can be bold; be frugal and you can be liberal; avoid putting yourself before others and you can become a leader among men." -Lao Tzu 
 
"When considering how we might support employees, we've likely made the challenge more complicated than it needs to be." -Marla Gottschalk

"In the bad times, choose to grow stronger.  In the good times, choose to enjoy fully.  In all times, choose to be grateful." -Unknown

"Setting goals is the first step in turning the invisible into the visible." -Tony Robbins