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commentary: having women in leadership boosts profits, reputation
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Putting women in leadership roles leads to improved revenue growth, better operating profits and enhanced corporate reputation, writes corporate gender strategist Jeffery Halter. He adds that women influence 85% of all consumer purchases. The Huffington Post (8/4)
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turn your meetings into collaborative problem-solving sessions
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There's more to running a meeting than setting and enforcing the agenda, writes Dan McCarthy. The best meetings encourage questions and active listening, with ideas formed and a consensus developed. "Teams will almost always develop better, more creative solutions than any one manager could and will be more likely to support the implementation of the solutions," he writes. About.com (8/1)
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companies must keep striving to wow their customers
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Getting customer service right means doing more than fixing mistakes -- it starts with preparing employees to know how to serve customers and to believe in the services provided, says Nick Spooner of PricewaterhouseCoopers Australia. "It simply makes good business sense to consistently invest in customer service, and make it a priority," says Andrew Carlton, an American Express customer service executive. In The Black magazine (Australia) (8/2015)
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after a serious illness, try being kind to yourself
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Coming back to work after a serious illness is challenging, writes Mark Moore, who resumed part-time work three months after suffering two strokes. The important thing is to pace yourself, to be realistic about your stamina and to try to avoid frustration. "In the scheme of your recovery, remind yourself that small limitations are not such a big deal, and be kind to yourself -- your coworkers will follow suit," Moore writes. Skip Prichard blog (7/31)
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"We become what we think about." -Earl Nightingale"No chance, no destiny, no fate, can circumvent or hinder or control the firm resolve of a determined soul." -Ella Wheeler Wilcox"Happiness in this world, when it comes, comes incidentally. Make it the object of pursuit, and it ... is never attained." -Nathaniel Hawthorne
"Little minds are tamed and subdued by misfortune, but great minds rise above them." -Washington Irving"Never say never, because limits, like fears, are often just an illusion." -Michael Jordan
"Raise your words, not voice. It is rain that grows flowers, not thunder." -Jalal ad-Din Rumi
"One day Alice came to a fork in the road and saw a Cheshire cat in a tree. 'Which road do I take?' she asked. 'Where do you want to go?' was his response. 'I don't know,' Alice answered. 'Then,' said the cat, 'it doesn't matter.'" -Lewis Carroll
"Men are anxious to improve their circumstances, but are unwilling to improve themselves; they therefore remain bound." -James Allen
"Nothing in life is more important than the ability to communicate effectively." -Gerald R. Ford
"If a man has any greatness in him, it comes to light, not in one flamboyant hour, but in the ledger of his daily work." -Beryl Markham
"It's not enough to have lived. We should be determined to live for something. May I suggest that it be creating joy for others, sharing what we have for the betterment of person-kind, bringing hope to the lost and love to the lonely." -Dr. Leo Buscaglia
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