Volume 22 No. 37
October 2, 2015
you don't have to be aggressive to get ahead

It's tempting to buy into the idea that leaders must be aggressive and confrontational, but the truth is quite different, writes Keith Danko. Most successful leaders actually take a more conciliatory approach behind the scenes. "Understanding the limits of confrontation and seeing the other side of any issue are key skills that leaders must master," Danko writes. SmartBrief/SmartBlog on Leadership (7/30)  

how to sharpen your communication skills

Presentation skills can be used to improve your executive presence, writes Stephanie Scotti, who offers advice on using them to your advantage. "I've observed that if you develop one area, then everything recalibrates and all your skills go up a notch. So don't try to do everything at once," she writes. SmartBrief/SmartBlog on Leadership (7/28) 

former okla. hospice owner gets 3 years in medicare fraud

Paula Kluding, former owner of the now-closed Prairie View Hospice in Chandler, Okla., on Tuesday was sentenced to three years in prison after being convicted of 39 counts in a Medicare fraud. Kluding was found guilty of falsifying nursing notes and other medical records to unnecessarily extend patients' hospice stays and continue receiving Medicare reimbursements, authorities say. Kluding was also ordered to pay restitution of over $2.5 million. The Oklahoman (Oklahoma City) (7/29)  

rightcare app to track progress of discharged patients

An application was released by RightCare Solutions to help case managers, outpatient nurses and clinicians avoid readmissions and unnecessary post-acute care services for discharged patients. RightCare Touch, which can be used with Android and iOS devices, allows users to customize a checklist with questions related to treatment, daily weight, sleep quality and drowsiness to assess patients' recovery and ensure they are adhering to their personalized care plans.  eWeek (7/27)  

another conference call?  how to make them worthwhile
Conference calls don't always need to happen or include everyone, and a good call may not take the full allotted time, Karin Hurt writes. And don't hold calls for no reason, she warns: "Meetings are meant for two things, to move results forward or to build relationships. Be clear on your objectives." Let's Grow Leaders (7/6)





VIEW OUR EVENT CALENDAR for Conferences, Meetings Webinars and Training



 
THOUGHT PROVOKING QUOTES
"Optimism is the faith that leads to achievement.  Nothing can be done without hope and confidence."   -Helen Keller

"Everyone sits in the prison of his own ideas; he must burst it open."   -Albert Einstein

"I've always tried to go a step past wherever people expected me to end up." -Beverly Sill

"Self-trust is the first secret of success."  -Ralph Waldo Emerson

"You can't connect the dots looking forward; you can only connect them looking backward.  So you have to trust that the dots will somehow connect in your future. ... This approach has never let me down, and it has made all the difference in my life."  -Steve Jobs

"There is no passion to be found playing small -- in settling for a life that is less than the one you are capable of living."  -Nelson Mandela

"Evidence is conclusive that your self-talk has a direct bearing on your performance." -Zig Ziglar

"We must do that which we think we cannot." -Eleanor Roosevelt

"Problems should be solved on the spot, as soon as they arise.  No frontline employee should have to wait for a supervisor's permission." -Jan Carlzon

"Talent is cheaper than table salt.  What separates the talented individual from the successful one is a lot of hard work." -Stephen King

"Man is so made that when anything fires his soul, impossibilities vanish." -Jean de La Fontaine