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Presented By 
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FACES & PLACES 
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VisionFW young professionals put some muscle into serving our community at the Tarrant Area Food Bank last week. Twenty-one volunteers sorted 2,700 pounds of food that will provide 3,240 meals for people in Tarrant County. Not a bad use of 2 1/2 hours!! Thanks to all the VisionFW committee and members who gave a helping hand. View the gallery here
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Bulls, Cubbies, Bears and ...: Lee Ann Embry asked Mr. B if he could help out with the University of North Texas Health Science Center's "An Evening with a Legend" Nov. 15. Who is this Legend? Here are nine hints -- Feeling Stronger Every Day, Saturday in the Park, Does Anybody Really Know What Time It Is, 25 or 6 to 4, Colour My World, Beginnings, If You Leave Me Now, Look Away and Hard to Say I'm Sorry. It's CHICAGO! The band's fusion of rock and horns produced five No. 1 albums, 12 Top-5 singles and more than 100 million unit sales. Tickets go on sale Friday, but thanks to Lee Ann, one B2B Insider reader and a guest will have tickets to attend the ginormous gala performance Nov. 15 at Bass Performance Hall.
Book this deal: B2B Insider's most talented and most prideful editor is Andra (not in my) House. The veep of communications is the first line of defense of the Chamber's 130 editors. Last week, she celebrated her 15th anniversary with the Chamber. She said that during her initial interview, Marilyn Gilbert had to take a phone call. "There was a Magic 8 Ball on her desk, so I (boldly) picked it up," Andra recalled. "When she got off the phone, I said, 'I asked your Magic 8 Ball if I were going to get this job.' Marilyn asked, 'What'd it say?' I said 'Absolutely!'" Marilyn still is her boss. To celebrate Andra, B2B Insider has two publications that Andra helped communicate, the very comprehensive 2016 Greater Fort Worth Media Directory and the fabulous and artsy hardcover coffee table book Fort Worth: Energized for the Future. You get both.
Batter up: The Colorado Rockies are coming to Arlington to play our Texas Rangers during the dog days of August and it sure would be nice if they brought along that cool blast of freeze in their Coors Field promotions. Underwood Law Firm has four seats in the right-field porch, just under the overhang, which should cut the temp from 109 to 107. Underwood attorneys are BIG Rangers fans, but you'll have to bring your own whirring blades to keep cool. Underwood is, however, providing you with four tickets for Aug. 10 to see a first-place team.
Start me up: TCU, IDEA Works FW and the Fort Worth Business Press have put together an Entrepreneur Summit to celebrate innovation, collaboration and the business community in Tarrant County. It's Friday July 29 at TCU and because it's a Friday and few of you are working in the afternoon, why not summit? Dell Chief Innovation Officer Jim Stikeleather is the luncheon speaker and there are four panel discussions during the afternoon. A mentor-mentee happy hour follows. Here is a full lunch and panel registration spot for two readers.
Congratulations to July 13 Prize Winners:
- John Hill, Iron Egg
- Amy Petrillo, Texas Capital Bank
- Mike Davis, Go Higher Internet Marketing
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HE SAID, SHE SAID, THEY SAID
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Summer share: Fort Worth Bike Sharing sent this press release in June ... by tricycle. B2B Insider apologizes that it missed half the month for this deal. Today and next Wednesday, you can get a 24-hour bike rental membership for $1.
He backs it up: Kevin Sykes, owner of Integrity Chiropractic, has an interesting presentation entitled "How to Stay Young the First 100 Years." At the start of the 20th century, life expectancy was 49 years. By 2050, some old fogies are predicted to live to 150. Could be you! Kevin pointed out that living longer was what birthed cosmetic medicine, cursed us with dementia and worsened structural degeneration.
 Dog days of summer: This is one trophy you won't see often. OK, never. It was awarded to the Top Dogs in the Fort Worth Business Assistance Center's golf tournament. "It will generate a lot of interesting conversation sitting in my office at work," said Denke CPA Ricky McBride, who was part of the winning foursome.
Service with a smile: Fort Worth Business Exchange Leads Group wasn't apologizing, just talking how "to make things right with a client after something goes wrong." McKee Smith of Modern Media Answers and Jackie Pierce of Big Frog Custom T-Shirts said that getting approval along the way helps to prevent dissatisfied customers. Jackie shared a story of a customer for whom things had gone poorly. Jackie didn't blame it on her staff; she completely owned it. The customer wasn't happy about the mess up, but he appreciated how she handled it. And, most importantly, he came back with more business.
- Tyler Ramirez of Spectrum Business said returning calls timely and being accessible goes a long way toward keeping a situation from escalating.
- Allison Nixon of Roach Howard Smith & Barton said it's important to manage expectations, and that people just want to be heard. She used to fly a lot for business and one time when her flight was delayed, she was given a voucher for a future flight. She hadn't complained or requested it.
- Rocky Martinez of Hawk Security Services said a customer owns a restaurant and was robbed. The customer was very upset because he didn't have the appropriate security. Turns out that part of the property wasn't covered by security because the customer declined it. However, Hawk added the additional coverage for free.
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"Everyone wants to know who is going to be the quarterback and I'll tell you ... (pause)... I don't know.."
-- Gary Patterson
TCU head football coach
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CFO a smart shopper: Lena Pope hired Renee Permann as CFO. Earlier, she worked seven years for Sonic, where her parting gifts were lifetime passes for ½-priced drinks between 2-4 p.m. and ½-priced milkshakes after 8 p.m.
Oy vey: It is north by south for about two months as 5th and 7th streets east from downtown will not get you going north to I-35. The eastbound Spur 280 connector to northbound I-35W will close for approximately two months, beginning Thursday, July 21. Traffic will be directed to go south to Rosedale and do a huey lewis. Other possibilities out of town heading east or north include Weatherford to 121 or 3rd street to Sylvania. Click here to sponsor our weekly traffic reports.
Any volunteer movers? Mr. B was stung by the thought that many Texas bee hives have to be moved to more temperate locations (how about Aspen?) during the summer. Fort Worth's Kelly Honey Farms should know. It is a beekeeper and packer, so it is a direct source of honey from hive to bottle to store shelves.
Not your father's windows/doors: According to Patrick Tyler of Cimarron Window and Door, self-cleaning glass is moving along in development and is close to being available for retail sale.
How grown up is this? After days on days on days of summer camps, the Fort Worth Museum of Science and History has a "camp" for grown-ups Friday night. In addition to a very large Paluxysaurus jonesi, attractions include Makers and tinkerers, pinball machines and other arcade games, and a band.
Charles not relatively mentioned in her wiki: The exhibit opening Friday at The National Cowgirl Museum and Hall is No Turning Back: The Art of Veryl Goodnight. The exhibition features sculptures and paintings that focus on Western women, horses and wildlife. She is one of four inductees into the museum's Hall of Fame Oct. 27.
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MARK YOUR CALENDARS
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