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On the Move-July 25, 2013

Hotel and Dealer Registration Now Open for 2014 NADA Convention

The city of New Orleans, which has recently invested billions of dollars in major restoration projects, is hosting the 97th annual NADA Convention & Expo next January. It will be the 10th time the convention has been held in the Big Easy since 1973. The 2014 American Truck Dealers (ATD) Convention & Expo runs concurrently with NADA.

The Ernest N. Morial Convention Center was renovated this year. There's been a 55 percent increase in the number of restaurants over the past seven years, nearly $800 million in hotel upgrades and $77 million in street improvements, including a new streetcar line connecting the Sports District to the Central Business District and French Quarter.

Steve Forbes, chairman and editor-in-chief of Forbes Media and NADA Chairman David Westcott, a new-car dealer in Burlington, N.C., will deliver keynote remarks on Saturday, Jan. 25. J.R. Martinez, an injured Army veteran and winner of the 13th season of ABC's "Dancing with the Stars," will provide an inspirational address on Sunday, Jan. 26.

Online registration and housing is now open. Dealers and their managers who register by Sept. 13 will receive a $100 discount off the onsite registration rate. For more information or to register, visit www.nadaconvention.org.

Register Now for MADA Golf Outing & Crab Feast

MADA will host our annual Golf Outing and Crab Feast at Queenstown Harbor on the Eastern Shore on Wednesday, September 11, 2013. Prices are the same as last year's event, $185.00 per golfer and $75.00 per crab feast ticket. Tickets will only be sold in advance!

To guarantee your spot on the course, please download and return the Registration Form to MADA by either fax or mail ASAP!

Fax: 410.2691549

Mail:

MADA

7 State Circle, Suite 301

Annapolis, MD 21401

We look forward to seeing you in September!

ASE Testing/Registration Open

Registration and testing for ASE Certification is now open online. Registration for the last testing period of 2013 closes on August 21, 2013. Testing ends on August 31, 2013. To find a testing center near you and to register online, please visit www.ase.com.

Thank You for Supporting MNCTDA/PAC!

We thank the following dealerships who have contributed to the Association's Political Action Committee. To those dealers listed below, MADA offers a big "Thank You!" If your name is not on the list, MNCTDA/PAC Chairman, Stuart Brooks of Bob Bell Automotive Group urges you to get on board today! Your financial contribution allows us to support those Maryland legislators who have put our interests first and who have supported our industry in the past. We must have a presence in Annapolis, but unfortunately that costs money.

If you would like to send in your contribution today, please download the contribution form and return it today. You may provide a corporate check payable to MNCTDA/PAC and send it to RSM McGladrey, 100 International Dr., Suite 1400, Baltimore, MD 21202. If you have any questions, please contact Charlotte Rutkowski at the Association office, 800.526.7423.

GOVERNORS CLUB

Bob Bell Automotive Group

Chevy Chase Acura Nissan

Criswell Automotive

Fitzgerald Automotive Group

Ideal Buick GMC Hyundai

Jim Coleman Automotive Group

Ken Dixon Automotive

O'Donnell Honda

Priority One Automotive

Thompson Automotive Group

Williams Family Automotive

LT. GOVERNORS CLUB

Freightliner of Hagerstown

SENATE CLUB

Adams Chrysler Dodge Ram

Baltimore Freightliner

Bayside Toyota

Beltway International Companies

Boyle Buick, Inc.

Capitol Cadillac

College Park Honda/Hyundai

Hagerstown Honda Kia

Hoffman Automotive

Honda of Annapolis

Jones Junction

Kia of Waldorf

Plaza Ford, Inc.

R & H Motor Cars, Ltd.

The Frederick Motor Company

Timonium Toyota

Toyota of Bowie/Toyota Capital Plaza

Toyota Scion of Waldorf

Waldorf VW/Subaru

Win Kelly Automotive

HOUSE CLUB

Academy Ford Sales

Baltimore Mack Trucks

Bill Baisey Automotive

Buchanan Kia

Crouse Ford Sales

East West Lincoln

Euro Motorcars

Francis Scott Key Lincoln Mercury

Hickory International, Inc

Hinder Ford.

Honda of Bowie

West End Service, Inc.

Wilkins Automotive

Upcoming Webinars from DealersEdge

#1: How to Harness 21st Century Technology for Increases in Staff Efficiency, Computer Security & Cost Control

Date: Thursday, August 8, 1pm Eastern

Presenter: Erik Nachbahr of Helion Technologies

Cost: $149.00 per person

A real-world look at technology advances that can benefit auto dealers today. Tech moves quickly these days - let's slow it down a notch so we can see how it can be applied successfully in the dealership setting.

Erik Nachbahr has spent the last 15 years working with retail car dealer clients on their technology challenges. Join Erik and DealersEdge for a revealing discussion of the technology advances and issues that face auto retailers today. He will share his real-world solutions to help improve employee efficiency, computer and data security and dealership cost controls. In this webinar, you will learn:

How to gain a competitive advantage by accelerating your store's information flows
Ways to address the risks posed by the Business Software Alliance and FTC actions
About the Red Flags that can help identify security risks that can result in customer data theft
How to reduce dealership costs while increasing capacity and reliability

How to Create a "Disney-Like" Customer Experience In Your Dealership Service Department

Date: Thursday, August 15, 1pm Eastern

Presenter: Don Tipton of DTC Retail Consulting

Cost: $149.00 per person

Find out what it would take to change your Service Department so that customers want to return and do business with you! Instead of "marketing" to them, create the retail atmosphere that "attracts" them and pleases them no end! Some retailers have already mastered the "Disney-like" approach to the customer experience. Department stores like Nordstrom have achieved nirvana...a body of customers that can't wait to visit and spend money... a lot of money!

Visit with Don Tipton has he explores just what you need to do to help break the mold and create a Service Department where customers can't wait to visit and spend money. You will learn:

How to create expectations and then exceed them every time
How to control the customer environment
How to control the employee environment
How to manage employees so that they deliver that consistent customer experience

Click Here to Register Today!

KPA Announces Environmental and Safety Risk Assessment Tool

In response to increased regulatory inspections, compliance fines, and heightened injuries in the automotive industry, KPA has created the Environmental & Safety Risk Assessment. The customized, complimentary assessment provides dealers and collision centers with a method to manage the Environment and Safety liabilities of their operations. There are many requirements set by state and federal regulatory agencies including OSHA, EPA and DOT, as well as best management practices that can be implemented to reduce risk and injury of employees. This program is designed to assess company liabilities, allowing managers to then implement solutions on their own.

The Environmental & Safety Risk Assessment allows managers to maintain a safe and compliant business, reducing risk of employee injury and protecting their operations from a hefty fine. The Tool manages compliance through a series of options and steps:

Directs managers to easily determine which action items and requirements apply to their facility or dealership
Defines the responsibilities for each action item.
Provides resources to complete each requirement.
Provides a personalized to do list of how to keep individual departments safe and compliant.
Checks off completed action items and requirements.
Highlights outstanding action items and requirements.

For more information, visit www.kpaonline.com.