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IMPACT Virtual Services NewsletterSocial Media and Business News
June 2014
I hope everyone is enjoying their summer!  In the interest of being super efficient so you can read quickly and get back outdoors, I'll keep this intro short.  Want to know more about Facebook's most recent updates to their business pages?  You've come to the right place!

Check out the articles below for those updates, and a few other interesting tidbits as well.  Thanks for reading and staying connected!

About the Newsletter
As always, the team at IMPACT is contributing to the monthly newsletter and sharing their expertise and tips, and we hope you enjoy the information!  We aim to provide you the most relevant and informative newsletter on Social Media and business trends.  Have a suggestion or feedback? It is always welcome, and we want to hear from you! Connect with IMPACT! 

Missed past issues of the IMPACT newsletter? View social media tips, business news, and more in IMPACT's archived newsletters section!

 

In This Issue...
:: Facebook Changes To Business Pages
:: Missed Calls Means Missed Business
:: Make a Quick $50 Today!
:: The End to Windows XP...Now What?
:: Client Of the Month: Recovery Foundation
:: Connect With Impact
More Facebook Changes     
Are You Keeping Up?      
 

Facebook, how you love to constantly keep me on my toes! Updates to my cover photo, updated formats to my timeline, how does one ever keep it all straight? How will this affect my business page? What's going to happen to my logo and important company contact information?  

 

If you are anything like me and your head is trying to grasp all of the new implementations from Facebook's most recent updates released March 10, 2014, then worry no further. I have done some homework and am pleased to come to the rescue. Well... something like that!

 
Learn about some of the major updates to Facebook's business pages here.

 
 
Missed Calls Means Missed Business
Give Your Clients and Potential Customers the Service They Deserve  

You need full time phone coverage. After all, you have no idea when the calls will come in during business hours. You can't very well tell your potential customers to check your calendar and only call when you're free. And how many of those potential customers are available when you call back? They call you when it's convenient for them; unfortunately, it is not the other way around.

 

Calls On Call provides full time receptionist coverage for a fraction of the cost of a full time employee!!!  PLUS, it's in our office, so no overhead for you!

 

Packages start at just $575/month for a full-time receptionist!

Introducing Outbound Call Services!

Take advantage of our new division to help your business with: 
  • Appointment Setting
  • Customer Service Follow Up
  • Secret Shopper 
  • Account Management and Up-Selling 

Summer Special
Sign a contract with
Calls On Call
by August 30 and receive
1/2 off your first month of service

 


Contact us to see if Calls On Call can make a difference in your business.

 
 
For all these articles and more check out our blog!
Social Media Tricks, Small Business Tips, and More! 

Our online blog is continuing to grow.  Please leave comments, ask questions, and let us know what else you want to hear about.

And if you have a great article you would like to submit to our blog,  we'd love to hear from you!

 

Click here to visit Impact's blog.  
Make a Quick $50 Today!
IMPACT's Referral Incentive Plan! 

Did you know IMPACT offers a $50 VISA card for every business you refer to us that signs a contract? 

Referrals have been the biggest s
ource of growth for us, and we are excited to give this token of appreciation for trusting us with your contacts.

So refer away, and let us know the fun ways you spend your $50 (or $100 or $5,000...)!!  
I Heard It Through the Grapevine
My Humble Opinions On Small Business Marketing & Customer Service       

Recently I had the pleasure of visiting a couple of small wineries throughout southern Wisconsin. In visiting these small wineries, my eyes were opened to just how different similar businesses can operate and present themselves to the public.

All in all, what did I learn from my experiences at the wineries? 

Read here to find just how different customer service, marketing, and selling techniques can be, and how strongly they affect repeat business.
Featured Client Of the Month: 
Recovery Foundation              

Each newsletter we will highlight one of our clients to show stories of success, local products you will love, or just a unique service you may not know about! This month we are featuring Recovery Foundation, a non-profit organization located in Madison, WI!

 

Who They Are

The Recovery Foundation, Inc. is a non-profit, organization that supports recovery from substance use disorders through financial assistance, public outreach and education, and advocacy for research and evidence-based treatment and recovery services. We are run by a volunteer board that is responsible for directing our services and shepherding our resources.  Because of the support of so many individuals and organizations, we have been able to make a profound difference in the lives of over 70 individuals over the last five years, providing scholarships for treatment services, promoting involvement in sober activities, and a network of individuals who can serve as mentors to living life sober.

"Impact Virtual Services has been an unbelievable help to our small non-profit. We burned out a number of board members early on because we couldn't afford staff and thought it best we handle things through a working board. We were wrong! Kristin has been a source of stability and accountability to our organization. It's difficult to explain to new board members what it was like before using Impact. They are worth every penny!" 

How They Partner With Impact
 
Impact provides this NPO with a variety of administrative services above and beyond what their volunteers are expected to do! 

Services include tasks such as:

Bookkeeping (QuickBooks)
  • Tracking scholarships
  • Receiving donations 
  • Reconciling bank accounts
  • Bank deposits 
  • A/P and A/R
Board Support
  • Minutes
  • Agenda
  • Provide financial reports 
  • Compile Board Packet for monthly meetings
  • Update the website  
  • Event coordination 

Support the Recovery Foundation
Join us for the 5th Annual Voices for Recovery Luncheon to hear Mark Sanders present "Recovery is Possible and Happening Everyday".

Details: 
September 29, 2014

Marriott Madison West  

1313 John Q Hammons Drive
Middleton, Wisconsin  53562 

 

10:00 - 11:30 a.m. Registration and Networking 

11:30 a.m. - 1:15 p.m. Luncheon  

 

This event celebrates our community's efforts to work together to improve the lives of those suffering from substance abuse by offering treatment and recovery options.  The Voices for Recovery Luncheon will connect you with other people that have been impacted by addiction or work in the recovery community to learn how you can make a difference in the lives of others.  More information about sponsorship opportunities and ticket sales will be available soon! 

 

Check them out!
Website
Contact Recovery Foundation    

 

ConnectConnect with IMPACT...

We welcome the chance to network with you!  Please connect with us online or in person if you are in the local area.

Web: www.ImpactVS.com         E-mail:  info@ImpactVS.com

View our profile on LinkedIn
Find us on Facebook

             Skype logo(impact.jodi)


IMPACT Virtual Services offers a variety of services to meet your business' needs.  Our services are constantly evolving in order to better suit you and your business. 

Some of our core services include:

Virtual Assistants
Your success is a result of you being an expert in your core business, and now is the time for you to increase your profitability by leaving the things you don't excel at, the administrative tasks every business faces, to an assistant.  Read More >>
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Non Profit Support 
Whether a non-profit organization is looking for sustainability due to a rotating Board, assistance for an over-worked Executive Director or group of volunteers, or additional expertise for event planning for major events, we offer reduced rates to all non profit organizations.

Social Media
: Strategy & Execution
90% of people search for businesses online. We integrate your social media marketing to improve your search engine optimization, making it easy for your customers to find you.  Read More >>

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Feel free to give us your suggestions, feedback, questions, etc., so that we can offer you the most informative, interesting newsletter possible!

Sincerely,

The IMPACT Team