Sept. 2016
 WHEN ACCESS TO CARE IS URGENTLY NEEDED


What should a patient do when he/she, possibly, needs a lung transplant and can't get access? 
CASE STUDY:                                              
Terry is a 65 year old male living in Charlottetown PEI. He was diagnosed with progressive interstitial lung disease.

A recent CT lung study showed progression of the lung disease.

There was a need for a definitive diagnosis because this is a very serious lung disease.

Unfortunately, Terry could not get access to a lung specialist in PEI.
Terry asked Rupert Case Management to help.

RCM arranged for 2 experts to do virtual case reviews. They reviewed Terry's medical history and his imaging studies.

One lung specialist suggested that Terry might need a lung transplant.

We attempted to get access to the interstitial lung disease clinic at a large teaching hospital with a lung transplant programme.

Unfortunately, the waiting list for a face to face consult was about 8 months.

Terry could not wait the 8 months. He had a life threatening condition that required definitive action.

Terry flew from Charlottetown to Toronto.

He went to the emergency department of a large teaching hospital. The lung specialist on call that day agreed to come to the ER to see Terry.

Terry had his face to face consultation and was now in the stream to be treated.

Because these services were not available in PEI, aside from the Air Canada tickets, PEI medicare paid for the hospital visit and will pay for any other medical expenditures that are required.
CONCLUSION:                                              
Knowing how the healthcare system operates and how to navigate within the system is necessary when access is needed.

Don't settle into the wait list if the wait puts you or a family member at risk.
TO START THE CONVERSATION:                                              

1-800-620-7551 or 647-350-5500

 

Email us at: [email protected]

 

It all starts with a conversation.  We are always pleased to help.

 

 

           Raymond Rupert MD. MBA.
           Founder/Medical Director
           Rupert Case Management Inc.
           505 Eglinton Avenue West, Suite 203
           Toronto, ON M5N 1B1
           direct:     647-350-5500
           24*7:       1-800-620-7551
           email: [email protected]
           www.rupertcasemanagement.com 
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