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Situational Leadership
Know your people
Each person is motivated both internally and externally by a variety of things linked to their personal beliefs and values. Most people are motivated by doing a job or task well and being appreciated for it. Any number of factors come into play: family, money, status, challenges, team members, and personal responsibility also affects someone's motivation. The leadership challenge is to discover what works for whom. Leaders can only know this by taking the time to really know their people, their style and interests, what engages them, and what motivates them to do their best work. A mistake that many leaders make is to think that their own personal motivational style works with everyone else.
Sometimes they get lucky and a large part of the crew responds positively, being a good match for their way of working. However, more often than not the crew will have large fluctuations in their performance over the long term. Trying the "one-size-fits-all" approach is usually ineffective. It takes less time, but it gets poor results.
Great leaders who have gotten to know their people are able to adapt their leadership style depending on the situation and person. When people approach a new task, they may be highly knowledgeable, very confident, or be doing it for the first time. Therefore, they respond to different leadership styles accordingly. Crucially, the same person may be highly competent in one task, but not at all in another, meaning good leaders need to use different styles for the same person. The ability to seamlessly switch between these leadership styles is the difference between good managers and great leaders.
Below is a list of leadership styles and the development /maturity level of the group or person being led.
Leadership Styles:
Leadership styles can be characterized in terms of the amount of task behavior and relationship behavior the leader provides for their personnel. There are four behavior types identified as S1 to S4.
- S1: Directing/Telling - one-way communication where the leader defines the roles of the individual or group. They provide the what, how, why, when and where in completing the task.
- S2: Coaching/Selling - while the leader still provides direction, they are now using two-way communication and providing support that will allow the individual or group influenced to buy into the process.
- S3: Supporting/Participating - this is how shared decision aspects of the task are accomplished and the leader is providing less task behavior while maintaining a high relationship behavior.
- S4: Delegating - the leader is still involved in decisions, but the process and responsibility have been given to the individual or group. The leader stays involved to monitor the progress.
Of these, no one style is considered optimal for all leaders to use all of the time. Effective leaders must be flexible and must adapt to the situation.
Development/Maturity Levels:
The right leadership style will depend on the person or group being led. There are four levels.
D1 - Low - unable and insecure
D2 - Moderate - unable, but willing
D3 - Moderate - capable, but unwilling
D4 - High - very capable and willing
- D1 - They lack the specific skill required for the task at hand and are unwilling to take responsibility for it.
- D2 - They are still unable to take responsibility for the task, but are willing to work at the task. They are a novice, but enthusiastic.
- D3 - They are experienced and able to do the task, but lack confidence or unwilling to take responsibility.
- D4 - They are experienced at the task and comfortable with their ability to do it well. They are willing and able to do the task and take responsibility.
Being able to use the appropriate leadership style for the level of the person or group is the key to getting the most potential and positive response from your personnel.
An example of not using the appropriate leadership style for the person assigned a task would be the leader has a green deckhand (D1) and tells them to paint the bulkhead (S4). The leader has not given any task direction on how to complete this task. The leader did not tell the deckhand what kind of paint is needed, how to prepare the bulkhead for painting, what tools are needed, or the PPE required. Chances are the bulkhead will not get prepared or painted properly and the deckhand may be filling out an injury report.
Another example would be in the same situation you have an experienced tankerman (S4) whom you consider one of your best workers, but you are constantly directing them on how to paint the bulkhead properly (S1). There is a good possibility this tankerman's performance may decline. He doesn't need all the task direction, he knows his job and he is good at it. With the leader's constant (S1) task direction the tankerman may become a (D1). And, now you have lost a high-performing motivated individual.
 | Captain JJ Connor, of M/V Horn Island, explains fine points of the life ring parts to crew members Nick Rousse and Joey Alfred |
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Good Changes for TWIC
One Visit!! That's right, you only have to go to the TWIC Enrollment Center, renamed the Universal Enrollment Center, once. Anytime you are receiving a TWIC (new, renewal, lost, stolen, etc). To start the process you will need to go to the enrollment center with the applicable documents and method of payment. Then you may select the card be mailed to your home, or another location. If you choose this method your TWIC card will arrive at your house already activated. In a separate envelope you will receive a preset PIN for your TWIC (one the TSA selects). If you would like to change the PIN you may take your new card to a TWIC center. You may still select to have your card mailed to an Enrollment center if you wish to select your PIN at the time of pickup.
All "TWIC Enrollment Centers" are now being called "Universal Enrollment Center". The centers will process TWIC cards, the TSA's Pre Check program, and Hazardous Materials Endorsement programs.
They have also made a few changes to the appearance of new cards:
Card Front:
- Expiration date will be in the format Year Month Day (YYYYMMMDD), example: 2016APR22
- A Period will be placed at the end of the middle initial.
Card Back:
- The Version was moved above the magnetic stripe (TWIC v2.3 MM.YY)
- The smaller 1D bar code above the magnetic stripe has been replaced by the card stock identifier sequence.
- The label "ID One PIV (1107253)" has been added above the magnetic stripe.
- The printing below the larger 1D barcode now includes the System Code (7099)
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5 Water Survival Skills
Drowning is the third most common cause of accidental death in the United States causing almost 8,000 deaths each year. Worldwide about 150,000 people drown annually. Most victims drown because they lack water safety education and water survival skills. Many people lose their lives through their inability to manage themselves in the water.
According to the American Red Cross only 56% of adults who say they can swim are able to perform the five critical water safety skills that could save their lives. Also, 56% of adults who say they can swim admit they have never taken a professional lesson. Believing that you are capable of doing more in the water than you actually are will endanger yourself as well as others.
How does your ability rate in these 5 water survival skills?
Are you able to:
1. Float or tread water for one minute without a flotation device
2. Step or jump into water over your head and return to the surface
3. Tread water or float, turning yourself around in a full circle, to find your way out of the water or toward help and safety
4. Exit a pool without using a ladder
5. Swim 25 yards without stopping (length of a standard pool)
Competency with all five water survival skills is critical to be able to help yourself in an open-water environment or a pool emergency. When you get the opportunity, practice these skills for yourself, and teach them to your family and friends.
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Before you drop that skiff in the water...
The wire rope and rigging on the skiff winch need a visual inspection.
In a Towboat operation, the skiff has many important uses ranging from getting groceries during a crew change to deployment during an emergency response  .
With all the times it is likely to be lifted in and out of the water, it is important to always inspect the wire rope and rigging on the boat winch prior to each use.
Here is what to look for when you do your visual inspection:
- Look for significant distortion in the wire rope such as, kinking, crushing, un-stranding and bird caging.
- Look for significant corrosion on both the wire rope and the wire clamps.
- Make sure the wire clamps are properly installed. Remember, "Never saddle a dead horse".
- Look for visible broken wires. 3 wires in one strand, 6 wires in one lay, where the rope lay is the length along the rope in which one strand make a complete revolution around the rope.
Replace any damaged wire and corroded clamps before using the skiff winch.
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Look for these signs of damage to the skill winch wire rope.
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Always assume that the wire rope could fail, meaning never get under the skiff when raising or lowering.
Common sense is the key.
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2014 Maritime & Logictics Youth Expo
This year the Maritime & Logistics Expo will be held on September 6 at 9 am at the Bayport Cruise Terminal. This is an opportunity for Houston area youth to learn about the great opportunities in the maritime industry. There will be several industry representatives there including US Coast Guard, Texas Parks & Wildlife, Port of Houston Authority, several colleges and universities, and other towboat and harbor tug companies. Higman will have a boat there and crew members will be available for youth to ask questions about job opportunities on towboats. Other activities will include:
- Watch state-of-the art Coast Guard Helicopter and small boats perform on-water demonstrations.
- Learn to tie knots, throw a heaving line and put out fires.
- Demonstrations from Towboats and Tugs
For more information go to: http://www.txgulf.org/maritimeyouthexpo.php

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Submitted by Captain James Wiley of M/V San Marcos
Sounds silly, doesn't it? Why should something as simple as TEAMWORK require so much effort? By now you are asking yourself, "Do I really want to read this?" I hope you said, "Yes."
Every boat is different, but there are 26 steps from the galley to the wheelhouse on my boat. Everyday I walk these steps, not just because I'm hungry, but to visit with my crew, help catch a line, to offer words of encouragement, cook a meal or simply to share my time in general.
I still remember the Captains and Pilots that took the time to know me as I was coming up. I worked harder for them than anyone else. It showed me that they cared about more than just the job. 100 degree days building tow with hard rigging wasn't so bad when the Pilot was out there, off watch, and helping, or coming back to the boat at lunchtime, after being on the barge all watch at Exxon, and seeing the Captain standing over the stove cooking. That was teamwork. Everybody gave a little and got a lot in return. And the best part was that no one had to ask. We just did it. We learned by example!
The same is true today. If you give a little bit extra, regardless of your position on the boat, you'll get a lot in return. So take a few minutes each day and spend it with someone on the boat. Help them when they are struggling to complete a task, even it's only a few words of encouragement. Cook a meal, clean the table off, grab a mop or just talk about their day. The results just might surprise you!
26 steps......It's not so hard after all.
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 4000th CBT Certificate
Over 4000 CBT Certificates have been issued this year! The 4000th certificate was issued to Captain Timothy Welsh on the M/V Arundel. Tim will receive a $150 Walmart Gift Card for being the lucky 4000th. Keep up the good work! We anticipate that we will achieve over 6000 this year! |
Blessing of M/V Horn Island
Our newest Higman boat, the M/V Horn Island, built at Hope Shipyard, was blessed by Reverend Michael Nations of Seaman's Church during a ceremony last week at the Peninsula office.
The proud Captain of this new boat is James Connor, Jr., whom we know well as "JJ." It was a pleasure that his wife, Tina, could come join us for the ceremony, and then break the champagne bottle against the hull.
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Captain JJ Connor with Reverend Michael Nations
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Tina breaks the champagne bottle while JJ proudly looks on
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Captain JJ Connor and his wife, Tina, celebrate the occasion aboard the brand new M/V Horn Island
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(Photos courtesy of Captain Michael Maneely of M/V Baffin Bay)
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Medical/Dental Insurance LAST CALL

Completed forms can be emailed to Mary Kay. All forms must be to Mary Kay by THIS FRIDAY August 22nd. Any change you make will be effective September 1st and payroll changes will be seen on the September 22nd pay check. |
Eat This, Not That (part 2)
We will use the Food and Drug Administration (FDA) recommended daily intake levels as a dietary guideline.
Calories - 1500 - 1800 per day for women and 2000 to 2200 per day for men
Fat - 65 grams (g)
Sodium - 2400 Milligrams (mg) (equals 1 teaspoon of salt)
Cholesterol - 300 Milligrams (mg)
Fiber - 25 Grams (g) (Good for you)
Ingredients:
1 1/2 cups (12 ounces) reduced fat sour cream
1 can (10 ounces) reduced fat, reduced sodium condensed cream of chicken soup (undiluted)
1 can (4 ounces) chopped green chilies
1 can (2 1/4 ounces) sliced black olives, drained
4 cups cubed cooked chicken breast (cook with taco seasoning if you like to add a little more flavor)
1 cup (4 ounces) shredded reduced fat Monterrey Jack or Mexican blend cheese, divided
1 cup (4 ounces) shredded reduced fat cheddar cheese, divided
12 reduced fat or low carb wheat tortillas
1 sprig of cilantro
4 green onions, chopped
In a large bowl, combine the sour cream, soup, chilies, and olives. Set aside 1 1/2 cups for topping. Add the chicken, 1/2 cup Monterey Jack cheese and 1/2 cup cheddar cheese to remaining mixture. Spoon about 1/3 cup of the chicken mixture down the center of each tortilla; roll up tightly, place seam down on a 13 x 9 baking dish coated with cooking spray. Top with reserved soup mixture.
Bake uncovered at 350 for 35 minutes. Sprinkle with remaining cheeses, top with onions. Bake 10-15 minutes longer or until cheese is melted. Take out of oven and sprinkle with cilantro.
Serving Size: 2 Enchiladas
Before - Calories: 982 After - Calories: 508
Before - Fat: 63 g After - Fat: 18 g
Other amounts contained in this recipe:
Cholesterol: 123 mg (compared to 251 mg before)
Sodium: 1,164 mg (compared to 1,765 mg before)
Fiber: 2 g
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Rose Point Tip of the Week
Paint the Fleet "Green"
Rose Point ECS has the ability to specify the color of an AIS target. Why not make every Higman vessel "Green"? With our fleet shown as a different color, you will be able to quickly distinguish one of our vessels as it comes in view on the chart plotter screen. Once designated a specific color, that vessel will always show up with the color characteristic. The down side of this project is that you have to manually color each Higman boat the first time it is on your screen. Over time though, you should be able to color most of the boats.
Here is how to do it: - Click on the Higman boat AIS target that you want to color.
- The "Property Panel will show up on the right side of the screen.
- Scroll down until you see the "color" box
- Click on the "color" box drop down tab and select the color you want for this vessel.
The color designation for the selected boat is saved in a special hidden file. Every time this vessel appears on your chart, it will show up in the selected color.  |
Note....Higman vessels in "GREEN".
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Safety & Vetting Spotlight
Properly Secure Each Air Hose
Air hoses can be dangerous when not properly secured.
Before pressure is applied, be sure to install a safety pin at each crow's foot to prevent the connection from coming apart.
Work smart. Work safe. Use a safety clip at every connection!

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Nav Zone-Low Water on Mississippi
USCG New Orleans Sector has issued a low water advisory from LMR MM 167 to MM 303. This was issued as a result of Baton Rouge Gauge reading below 12 feet and is expected to continue falling. Mariners are advised to watch for decreased channel widths and possible shoaling. If you are transiting this area, do not forget to check in with VTS New Orleans in the vicinity of 81 Mile Point (MM 177-179).
USCG Rules of the Road Questions BOTH INTERNATIONAL & INLAND A vessel restricted in her ability to maneuver shall __________. a. turn off her sidelights when not making way b. when operating in restricted visibility, sound a whistle signal of two prolonged and one short blast c. show a day-shape of two diamonds in a vertical line d. keep out of the way of a vessel engaged in fishing BOTH INTERNATIONAL & INLAND Which vessel must show a masthead light abaft of and higher than her identifying lights? a. A 55-meter vessel fishing b. A 55-meter vessel trawling c. A 100-meter vessel not under command d. A 20-meter vessel engaged on pilotage duty BOTH INTERNATIONAL & INLAND You are approaching a vessel dredging during the day and see two balls in a vertical line on the port side of the dredge. These shapes mean that __________. a. you should pass on the port side of the dredge b. there is an obstruction on the port side of the dredge c. the dredge is not under command d. the dredge is moored BOTH INTERNATIONAL & INLAND Sailing vessels are stand-on over power-driven vessels except __________. a. in a crossing situation b. in a meeting situation c. when they are the overtaking vessel d. on the inland waters of the U.S. BOTH INTERNATIONAL & INLAND The term "power-driven vessel" refers to any vessel __________. a. with propelling machinery onboard whether in use or not b. making way against the current c. with propelling machinery in use d. traveling at a speed greater than that of the current
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Nautical Trivia
U-Boats in the Gulf of Mexico
There are plenty of stories on the Smithsonian and History channels chronicling the exploits of German U-boats during WWII especially the "Battle of the Atlantic". Unknown too many Americans though, was the fact that the German Navy dispatched 22 U-boats to menace shipping in the Gulf of Mexico, including the Texas coastline. The Germans were exceedingly successful in their Gulf campaign sending 56 vessels to the bottom; 39 of these are now believed to be in state or Federal waters off the Texas, Louisiana, and Florida coastline.
Early in the war, the SS Robert E. Lee was attached by the German submarine, U-166 in a location about 25 miles southeast of the mouth of the Mississippi.
The 375-foot Robert E. Lee was a private vessel commissioned by the Navy. When torpedoed, she was loaded with 268 passengers, many of them victims of prior U-boat attacks who were coming back to the United States from Trinidad.
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SS ROBERT E.LEE
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After the torpedo hit the ship, the US Navy patrol boat, USS PC-566, running about a half-mile ahead of the Robert E. Lee, turned back immediately and dropped six depth charges. The German submarine was sunk with no survivors among its 52 crewmembers.
A tugboat and two Navy vessels rescued most of the passengers and crew from the Robert E. Lee with a loss of 15 crewmembers and 10 passengers.
The two vessels were found this past March during underwater surveys conducted by BP and Shell in about 5,000 ft of water.
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Wreck of the U-166
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Until this discovery, historians thought that the U-166 had survived that attack and was sunk two days later and about 120 miles away.
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Stern Shots
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Captain JJ Connor, of M/V Horn Island, with his long time mentor and friend, Captain Michael Maneely, of M/V Baffin Bay
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Captain Pete and JJ find a shady place to chat a while
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JJ gives Hillary her first tour onboard a Higman boat!
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David Turner and Nick Rousse take a break from outfitting
the M/V Horn Island
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Dates to Remember
2014 Advanced Pilothouse Management at SCI
Fourth Session | AUG 18-20 | Fifth Session | SEP 29-OCT 1 | Sixth Session | OCT 6-OCT 8 |
2014 Tankermen Seminars
Ninth Session | SEP 23 | Tenth Session | OCT 15 | Eleventh Session | NOV 20 |
2015 Wheelmen's Seminar
First Session | Mar 18-19 | Second Session | Mar 30-31 | Third Session | Apr 8-9 |
2014 Steersman Boot Camp
2014 Higman Leadership and Management Course
First Session | OCT 2-3 | Second Session | OCT 13-14 |
Third Session
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OCT 23-24
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To schedule training please email Kelly or Janis or call at 281-864-6010.
CBT Certificates earned by Higman employees to date during 2014..............4173
DO ALL CREWMEMBERS HAVE ACCESS TO THE HIGMAN TRAINING NEWSLETTER?
- PLEASE MAKE SURE A HARD COPY IS PRINTED AND MADE AVAILABLE FOR THE CREW.
- Add your email address with the "Join our Mailing List" button (above, page 1, left side) to get your own copy!
Answers to this weeks Rules of the Road...A,B,B,C,C
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Have a great and safe week!
Sincerely, Gordie, Kelly, Janis and Dennis
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GORDIE KEENAN KELLY CLEAVER
JANIS ANDERSON
DENNIS ZINK
© 2014 HIGMAN MARINE SERVICES, Inc.
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