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Spring 2013 Newsletter 
We Are Proud to be Added to the Preferred Vendor List 
at  Union Mutual of Vermont Companies 

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We are pleased to announce we have our business page live now on Facebook and will be updating it regularly!  Add us to your likes and stay tuned for regular news updates. 

Testimonials

As you can see from the following testimonials, our customers appreciate that you care enough to send the very best restoration professionals  to help them deal with diversified and difficult loss situations.  We consider ourselves to be a valuable extension of the quality care you offer each and every insured.  

 

"I could not have done a better job if I had done it myself.  Advanced Cleaning was polite and courteous and answered all my questions. They were helpful in all ways. A 5 start recommendation."  

 -Ralph D'elia of Worcester, MA

 

"Advanced Cleaning did an excellent job and I appreciate that they answered all my questions for reassurance.
"   
-Karen Dyer of Dudley, MA

 

"Polite, responsible, particular, and thorough are a few adjectives to describe the exceptional service provided by Advanced Cleaning and Restoration.  A special thanks to Christie for making sure our needs were met."   

-Harold Baily of Sutton, MA

 

"Extremely professional and courteous!  We would highly recommend them."
 
-Nicholas and Cynthia Kirchdorfer of Clinton, MA
Before and After Photos 

See the Amazing Results

Water Damage
Basement Before

Water Damage
Basement After
Mold Remediation
Basement Ceiling Before

Mold Remediation
Basement Ceiling After

In This Issue
Preferred Vendor List
Visit Us on Facebook
Testimonials
Seasonal Tips for Spring
Sign Up for a Lunch and Learn
Before and After Photos

Happy Spring!  We hope everyone had a good winter.   It has been a pleasure to be of service to your insureds when they suffer a loss due to fire, soot, water, or mold.  We appreciate the trust you continue to place in Advanced Cleaning and Restoration!

 Seasonal Tips for Spring 

FLOOD SEASON IS HERE!!  

 

TIPS & ADVICE TO OFFER YOUR INSUREDS:
 

As you know spring rains and thaw can result in high water tables, the overflow of streams and rivers causing flood damage to homes and businesses. The majority of this damage is sustained in basements.

 

"DISCONNECT POWER TO THE HOUSE"

If the water level reaches a foot or more you should disconnect power to the house. Water levels may have reached electrical outlets, appliance feeds and appliance motors causing a shock hazard.

 

"OUTFIT YOURSELF WITH PROTECTIVE CLOTHING"  
Water damage caused from exterior sources are categorized as Category III water damage. This means that in the water there may be microorganisms and pollutants that can make you sick. Outfit yourself with protective clothing, rubber boots, rubber gloves and a face mask.

 

"PROTECT UNDAMAGED SECTIONS OF YOUR HOUSE"

Isolate the damaged from the undamaged. Isolate the basement from the main levels of the house using plastic sheathing to mask off doors to those levels. When working in the contaminated basement use an exterior door or bulkhead with direct access.


"REMOVE THE WATER"

Using a gas or electric pump, pump the water from the basement. If you shut down the electricity to the house you will need a generator to power your electrical tools. Once you have pumped the water to surface level, use a shop vac to remove any remaining surface water and puddles.

 

"REMOVE CONTENTS"

You will need to determine salvageable items from non salvageable. A good rule of thumb is discarding all porous materials as they absorb water, such as clothing, upholstery, carpeting, stuffed animals, paper and boxed goods, and all consumables. Electrical appliances and tools that were submerged should be discarded. Hard furnishing and hand tools can be cleaned and saved. Use a disinfectant cleaner to clean salvageable items. 

 

"REMOVE BUILDING MATERIALS"
Remove all sheetrock, carpeting, paneling, porous flooring material and insulation that are water damaged. A good rule of thumb when removing sheetrock is to cut 12 inches above the water line.
 

"CLEAN THE AREA"

Clean the remaining fixed surfaces that are contaminated using a pump sprayer and a good disinfectant (both can be purchased from your local hardware store).  Spray all the remaining surfaces that came in contact with the ground water. Lightly pressure wash these surfaces and extract using a shop vac. If a pressure washer is not available, lightly rinse it with a garden hose and nozzle. Disinfect, spray again and let it dry.

 

The best method of drying is to use commercial dehumidifiers, which can be rented from any rental company. Two to three days should be adequate. If using dehumidifiers, all openings to the space should be closed and the water drained into a basement drain or outside. Also, before you can use this appliance you will need to hire an electrician to isolate any damaged outlets in the basement and provide you with an outlet to power the dehumidifiers. If dehumidifiers are not an option, door and windows should be open, weather permitting, to maintain sufficient flow for drying.

Sign up for a  Lunch & Learn
lunch and learn

 

LET US BUY YOUR TEAM LUNCH           

 

Learn who Advanced Cleaning & Restoration is and our process for handling your insured's water/fire/soot homeowner claims.  Join the growing number of agencies that have participated in our informational sessions.

 

EDUCATE YOUR TEAM

  • Learn our process for communicating with the homeowner immediately upon notice of an event.
  • Learn the timeline for remediation and the importance of proper procedure on the claim.
  • Learn our quality control measures to ensure homeowner satisfaction.
  • A QUESTION/ANSWER session with a site crew manager will be provided at the end of the presentation. 

We believe before we ask for your referral you should have an understanding of who we are and the quality of services we provide. 

 

Each session lasts about 30 minutes and we will cater lunch or if you would prefer a morning meeting, we provide donuts and coffee

   

To schedule your "Lunch & Learn" or "Morning Dunk n' Learn" 

 

or call (508) 438-0264 

 

If you have attended A LUNCH & LEARN  in the past share your feedback on our  facebook page.

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