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Winter 2013 Newsletter 
Check Out Our New Website Design 
  

www.advancedclean.com


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2012 Toys for Tots Campaign 



 

On behalf of Steven and Lisa Vaillancourt and the Marines at Toys for Tots, thank you to all of you who donated your toys and time to make this campaign a great success! 

Visit us on Facebook

Add us to your Facebook page

 

www.facebook.com/pages/Advanced-Cleaning-and-Restoration-Worcester-MA

 

We are pleased to announce we have our business page live now on Facebook and will be updating it regularly!  Add us to your likes and stay tuned for regular news updates 

Testimonials

As you can see from the following testimonials, our customers appreciate that you care enough to send the very best restoration professionals  to help them deal with diversified and difficult loss situations.  We consider ourselves to be a valuable extension of the quality care you offer each and every insured.  

 

"Great and informative staff from the office who took the call to the people who came to the house to do the work.  I felt confident they would handle the water damage and subsequent drying and dehumidifying of the space efficiently. "  

 -Christina Andrianolpoulos of Worcester, MA

 

"Very professional, sympathetic, listened well to my concerns and acted upon them very efficiently, I would recommend them to others because the work was done well and they had excellent communication with me. They really eased the stress of the situation."   
-Judith Desrosiers of Worcester, MA

 

"Polite, responsible, particular, and thorough are a few adjectives to describe the exceptional service provided by Advanced Cleaning and Restoration.  A special thanks to Christie for making sure our needs were met."   

-Harold Baily of Sutton, MA

 

"Extremely professional and courteous!  We would highly recommend them."
 
-Nicholas and Cynthia Kirchdorfer of Clinton, MA

"I would highly recommend Jason and his crew.  They were thoughtful, considerate and thorough."

-Richard Starcyk, Northboro, MA

 

"As well as being very professional, Matt and Jason were very caring and encouraging.  They eased my worries through a very stressful situation.  I highly recommend Advanced Cleaning & Restoration."

-Barbara Keller, Holden, MA

In This Issue
Check Out Our New Website
2012 Toys for Tots Campaign
Visit Us on Facebook
Testimonials
Seasonal Tips for Winter
Sign Up for a Lunch and Learn
Before and After Photos

We want to wish everyone a Happy, Healthy  & Prosperous New Year and thank you all for your referrals over the past year.  It has been a pleasure to be of service to your insureds when they suffer a loss due to fire, soot, water, or mold.  We appreciate the trust you continue to place in Advanced Cleaning and Restoration!

 Seasonal Tips for Winter

Puff Backs, Frozen Pipes, and Ice Dams

 

 

 

PUFF BACKS

 

A WORD OF ADVICE TO YOUR INSUREDS ...

 

"DO NOT ATTEMPT TO CLEAN IT YOURSELF"

 

Puff back season is that time of year when overly stressed, improperly tuned, or un-serviced oil burners misfire sending soot throughout buildings covering ceilings, walls, flooring and furnishings.  This oily substance, if improperly cleaned, will cause more damage resulting in higher clean up costs. Only call on certified professionals, trained in soot and smoke removal to clean it for you. 

 

FROZEN PIPES

 

A WORD OF ADVICE TO YOUR INSUREDS...

 

"IF THEY ARE GOING TO BE AWAY FROM HOME FOR AN EXTENDED PERIOD OF TIME IN THE WINTER HAVE THEM KEEP THEIR THERMOSTATS AT 60 DEGREES AND HAVE THEIR OIL TANKS FILLED."


Frozen water pipes cause pipes to burst, resulting in water damaged buildings and contents.  Fast response from a properly trained professional will minimize 

damage by proper water detection, removal and drying. Our technicians are certified in Water Damage Restoration and Applied Structural Drying.
 
ICE DAMS                            

 

A WORD OF ADVICE TO YOUR INSUREDS...

 

STOP THE FLOW OF WATER BY REMOVING THE SNOW FROM THE ROOFS EDGE APPROXIMATELY 4 FEET BACK

 

 

Once the water has stopped, contact us to properly dry out the structure.  Water flow must be stopped before we can start the drying process.  

 

After a heavy snowfall, followed by several days or weeks of cold weather, ice dams can form and build up on your roof.  Insufficient insulation and improper ventilation will cause the ice to melt from underneath, causing water leakage into the structure resulting in water damage to interior ceilings and walls. 
Sign up for a  Lunch & Learn
lunch and learn

 

LET US BUY YOUR TEAM LUNCH                                     

 

Learn who Advanced Cleaning & Restoration is and our process for handling your insured's water/fire/soot homeowner claims.  Join the growing number of agencies that have participated in our informational sessions.

 

EDUCATE YOUR TEAM

  • Learn our process for communicating with the homeowner immediately upon notice of an event.
  • Learn the timeline for remediation and the importance of proper procedure on the claim.
  • Learn our quality control measures to ensure homeowner satisfaction.
  • A QUESTION/ANSWER session with a site crew manager will be provided at the end of the presentation. 

We believe before we ask for your referral you should have an understanding of who we are and the quality of services we provide. 

 

Each session lasts about 30 minutes and we will cater lunch or if you would prefer a morning meeting, we provide donuts and coffee

   

To schedule your "Lunch & Learn" or "Morning Dunk n' Learn" 

 

or call (508) 438-0264 

 

 

If you have attended A LUNCH & LEARN  in the past share your feedback on our  facebook page.
Before and After Photos  

See the Amazing Results
Mold Damage

Water Damage