The Travel Marketing Store Logo
The Travel Marketing Digest
 12th August 2013 - Volume III, issue 2
 

IN THIS ISSUE.....

  

Dear Industry Colleagues and Friends,

 

In this edition of the Travel Marketing Digest we cover: 

  • Happy 1st Birthday to The Travel Marketing Digest
  • The 12 biggest Travel Marketing stories over the last 12 months
  • Best of the blog: new news items from our blog, CMOs InTravel
    • Open Bookings and Travel 2.0
    • Best 5 travel ads
    • CTrip & Qunar, China's travel giants agree to collaborate
    • Emirates deploys Google Now
    • New campaigns from Orbitz and British Airways
    • East Africa moves towards common visa
  • Countdown to the 2nd Global Travel Marketing Forum
  • The Travel Marketing Directory to be launched soon. 

Best regards,

Duncan Alexander
Director
The Travel Marketing Store
 
Follow us:  Like us on Facebook Follow us on Twitter View our profile on LinkedIn Visit our blog
 
 

Happy 1st Birthday to The Travel Marketing Digest! 

On the 21st July 2012, from a farmhouse in Strathkinnes near St Andrews, Fife, Scotland, we sent our first The Travel Marketing Digest.  The initial circulation was to 600 of our close contacts in the travel industry.  Since then we have grown our circulation to over 4,300 active contacts.
  
The Top 12 Travel Marketing Stories from the Last 12 Months

 

Below we list our view of the Top 12 Travel Marketing stories from the last 12 months: 

 

1.  Facebook emerges as a major travel influencer 

Facebook logo Facebook have certainly bounced back after their post IPO fall in shares. Advertisers are beginning to believe in the model as Facebook enables greater levels of segmentation and provides dashboards to monitor performance.  The travel sector is a clear winner in this channel.  Facebook users' are passionate about sharing their travel experiences.  According to Facebook 42% of stories shared to users Facebook timelines were travel experiences, more than double that of the next category.

 

Facebook will provide an update on Travel Marketing via their channel at The Global Travel Marketing Forum.

 

2.  Priceline acquires Kayak 

Kayak & Priceline.comIn November 2012 Priceline, one of highest valued internet properties, announced its intention to acquire Kayak, a leading travel search engine, for $1.8bn.  The merger was completed by the end of May 2013.  The Priceline Group is composed of five primary brands - Booking.compriceline.com, Agoda.com, KAYAK and rentalcars.com, as well as several ancillary brands.  The Priceline Group provides online travel services in over 180 countries and territories in Europe, North America, South America, the Asia-Pacific region, the Middle East and Africa.  The acquisition certainly strengthened Priceline's market position in North America versus Expedia, Travelocity and Orbitz.

 

3.  Expedia acquires trivago

Expedia trivago In December 2012 Expedia announced that it was to acquire a 61.6% equity position in trivago, a leading metasearch company headquartered in Dusseldorf, Germany, for total consideration of €477 million (approximately US$632 million, based on current exchange rates) including €434 million in cash as well as €43 million in Expedia, Inc. common stock.  trivago is an online metasearch site which compares hotel rates from over 600,000 hotels on over 140 booking sites worldwide; while also offering over 34 million integrated hotel reviews, accompanied by 14 million photos. Over 18 million visitors per month use trivago - recently rated by Research Now in the top five travel sites in the UK, Germany, France, Spain and Italy. www.trivago.com 

 

4.  Google acquires Frommers & then Frommer buys it back again

When Google bought the Frommer's brand of travel guides last August, it was an unlikely combination of old and new publishing.

It didn't last long.  Arthur Frommer, the 83-year-old founder of the company, announced in April that he had bought the brand back from Google, which did not publish any Frommer's guidebooks. He is moving quickly to release his first batch of books in October under a new name, FrommerMedia.  In a recent interview, Mr. Frommer said he had struck a deal with Publishers Group West, a member of the Perseus Books Group, to distribute and help market and promote the books, a major step in reviving the publishing machine of one of the most renowned brands in the travel industry.

 

5.  Emirates ranked as #No1 Airline Brand by value (announced at our event, The Global Travel Marketing Forum)

Emirates In what has been a very challenging climate for the airlines industry Emirates has climbed to become the most valuable airline brand in 2012 with a value of US$3.7 billion, a 2% increase on last year but enough to fly ahead of Lufthansa for the first time.  The rankings were produced by Brand Finance.

 

This performance has been driven by growth in passenger revenues and important strides made in the long haul passenger market.  

 

Emirates airline continued to post strong growth with connecting traffic through its hub, whilst successfully sustaining growth into new international destinations. It has recently signed a 10-year alliance with Qantas airlines which will also contribute to the airline's aggressive growth ambitions moving forward. Emirates continues to improve its customer brand experience through investment in quality product and service concepts to provide passengers with a world class on-board experience. The airline's focus on brand building and sponsorship activities together with its efforts to reposition the airline towards becoming more of an aspirational 'lifestyle brand' are apparent and Emirates retains its strong AAA- brand rating, despite stiff competition from other international airlines.

 

Brand Finance will present further insights into Brand Valuation in the travel sector  The Global Travel Marketing Forum.

 

6.  Google exits airline reservations development

Google ITA Towards the end of May 2013 Google posted this announcement on their web site: "We're discontinuing the Passenger Services System (PSS) for airlines. We're doing this to enable our team to focus on other travel solutions for users and partners such as Google Flight Search and Hotel Finder, and ITA's QPX software suite.

 

"Cape Air is live on this system and we'll continue to work with them under our agreement. We won't be launching PSS with other clients. Going forward, we're excited to keep developing new, innovative travel solutions for our users."

 

This announcement comes eight years after signing a deal to power Air Canada's reservations system and two years after Google acquired ITA Software, the company is withdrawing from the airline reservations business.  According to Google this does not impact its on-going commitment to Google Flight Search, Google Hotel Finder, and QPX (the system that handles airfare shopping on many airline and travel agency websites).
  
The airline reservations systems market still remains on the whole with five players, Amadeus, Sabre, Hewlett Packard, SITA and Navitaire. 
  
7.  Wikipedia launched Wikivoyage
Wikivoyage logo On the 15th January 2013 The Wikimedia Foundation, the non-profit parent organization of Wikipedia, officially launched Wikivoyage. The new site is a free online travel guide that, just like Wikipedia, is edited collaboratively. It currently features about 50,000 articles and has attracted a core group of about 200 volunteer editors. The site is available in English, Dutch, French, German, Italian, Russian, Portuguese, Spanish and Swedish.
  
8.  Emirates & Qantas announce strategic alliance
Emirates & Qantas In April 2012 Emirates & Qantas commenced and celebrated their official start to the ground breaking alliance where the two carriers will collaborate to deliver integrated network, lounge and frequent flyer benefits.
  
9.  PATA launches the concept of the "Complete Visitor Economy"

PATA At the PATA Annual Summit in April 2013 the concept of "The Complete Visitor Economy" was endorsed by speakers from the private and public sectors including the Secretary General of the UNWTO. 

 

The concept is simple and that is to generate and execute integrated strategic plans to responsibly develop Travel and Tourism.  Those that do so are more likely to succeed. 

 

PATA are setting out their agenda to create recognition for all aspects of the highly interdependent Travel, Tourism and Trade sectors.  Martin Craigs, PATA CEO, stated in their newsletter "Our agenda is to make sure that Travel and Tourism - aka "The Complete Visitor Economy" - gets its fair share of investment and is included at the highest levels of government.  For the most part, government ministers in Asia have seen the light.  They are generally pro-tourism.  Many governments in developed Western Economies have a lazy, exploitative approach to tourism.  They see it as an easy tax option.  They see the travel industry as divided and unwilling or unable to fight its corner.  They are wrong".

 

Martin Craigs will provide an update on the progress of his campaign at  The Global Travel Marketing Forum.

 

10.  World Economic Forum ranks Switzerland as most effective at Tourism Development and the UAE as having the best perception of development amongst executives

World Economic Forum Tourism competitiveness is an important economic indicator. It is a major element in economic stimulation packages. Tourism is among the largest employers in most countries and also a fast-lane vehicle into the workforce for young people and women. Encouraging travel boosts consumer and business confidence, it strengthens two-way trade and promotes export income.Tourism competitiveness

Under the theme "Reducing Barriers to Economic Growth and Job Creation", The Travel & Tourism Competitiveness Report 2013 assesses 140 economies worldwide based on the extent to which they are putting in place the factors and policies to make it attractive to develop the travel and tourism sector.   Switzerland retained its number 1 position.

  

One of the factors that make up this index is the perception of over 15,000 executives when asked the question oExecutive view of effective travel & tourism promotionn which countries they feel are the most effective in their marketing and branding campaigns.  The results below are a weighted average of the same question asked in early 2011 and again in early 2012.

 

The UAE comes top which reflects their drive to promote themselves as a destination. The UAE's travel and tourism industry is growing significantly faster than the world growth average, according to new economic research released by The World Travel & Tourism Council (WTTC).

 

11.  Starwood immerses headquarters in Dubai for a month and announced an expansion plan in The Middle East & Africa of over 50 hotels over the next 5 years

Starwood In March 2013 Starwood Hotels & Resorts Worldwide, Inc. announced that it will increase its MEA portfolio by more than 60% with nearly 50 new hotels set to open over the next five years. With over 20 hotels expected to open by the end of 2015, Starwood is on track to reach a milestone 100 hotels across MEA.

 

"Starwood continues to see demand for growth of all of our brands across the Middle East and Africa despite economic and political uncertainty in some parts of this incredibly diverse region," said Frits van Paasschen, President and CEO, Starwood Hotels & Resorts. "Rapid economic growth, rising personal incomes, a growing middle class and ever greater global connectivity are driving new travel patterns and demand for travel, and this region is at the center of these trends and a key focus of our growth strategy."

 

Further underscoring the importance of the region as one of Starwood's fastest growing hotel and travel markets, the company relocated its global headquarters from Stamford, Connecticut to Dubai for a month-long immersion.

 

12.  MasterCard city arrivals studies shows Bangkok as being worlds #No 1 and Dubai as fastest growing  

MasterCard Bangkok has now topped the MasterCard city arrivals rankings for the first time. This year is the first that an Asian city has made it to the number one position with Bangkok seeing visitor number growth rates of more than 18 per cent in 2011 and 2012, and 9.8 per cent this year. 

 

Dubai is set to be the seventh most popular city globally in terms of inbound international visitors in 2013, outranking cities such as Hong Kong, Barcelona, Milan and Rome. At 10.9 per cent, Dubai (along with Bangkok) shows the strongest growth in arrival numbers among the top ten global markets, with 9.89 million overnight visitors expected this year.

 

  
Blog

Best of the Blog

"The Forum for Travel Marketing Specialists" 

Visit our blog  Visit our blog 
by Fred Gebhart: Love it or hate it, open booking - a.k.a. Travel 2.0 - is here to stay. But that's not necessarily bad news for managed travel, GBTA members learned this week. ...Continue reading →...»
  

 

There's only one place where ignoring the organization and logistics involved with travel really pays off. That's in travel ads where people don't want to think about renting a car or booking a tour, but want to imagine themselves steeped culture in front of vistas they've only seen in their dreams. ...Continue reading →...» 

 

By Karthick Prabu:  In a somewhat surprising move, China's two leading travel portals Ctrip and Qunar have decided they can forge a strategic partnership. ... Continue reading →...»

 

Emirates, one of the world's fastest growing airlines today announced that it will start to roll-out Google Now™ cards for their passengers who book via Emirates.com. ... Continue reading →...»

 

Europe takes center stage in the latest Orbitz marketing campaign, featuring both an interactive contest and a significant advertising component promoting the continent. Continue reading →...»
  

By Nick Vivion: British Airways climbs into peak storytelling mode, pulling heartstrings with latest video. ... Continue reading →...»

 

By TBM Staff | Mumbai USA-based car rental company, Hertz Corporation has appointed Discover the World Marketing as its General Sales Agent (GSA) to grow outbound car rentals from the Philippines to more than 8,800 Hertz locations in 150 countries. ... Continue reading →...»

 

By Dr. Wolfgang H. Thome, eTN Correspondent, Africa:  In a departure from the norm, and clearly as a sign of growing frustration with EAC partners putting the brakes on key developments which could push the East African Community forward, Rwanda, Kenya and Uganda have taken steps to ensure that a common tourist visa among the three countries will be a reality by January 2014, as will unrestricted travel by using national identity cards.... Continue reading →...»

 

The travel industry leads the way in making marketing decisions based on data and research, according to a new report. ... Continue reading →...»
  
GTMF

REGISTRATION IS NOW OPEN

 

"The Complete Visitor Economy"  Madibat Jumeirah  

The Global Travel Marketing Forum

Dubai Madinat Jumeirah

25th September 2013

 

"the marketplace for travel marketing services" 

 

REGISTRATION IS NOW OPEN: get an early booking discount before August 25th

Speakers logos

 

Confirmed speakers for The Global Travel Marketing Forum include:

 

Martin Craigs: CEO of Pacific Asia Travel Association (PATA)

Dan Cross: Middle East Head for TripAdvisor

Walid Driss: Middle East & North Africa, Facebook

Alan Hewitt: Business Development Director, Porton Group

Antoine Medawar: VP Middle East & North Africa, Amadeus

Hany Mwafy: Managing Director, Middle East, Brand Finance

Rick Helliwell: VP Corporate Leadership Development, Emirates Airline & Group

Alan Simpson: Director of Talent & Resourcing, Jumeirah Group

Tarique Khatri :Senior Vice President, Business Development Cleartrip

 

Mohamad Ibrahim Masri, Managing Director Middle East & North Africa, Wego

 

Further details will follow on the conference programme.

 

   The Global Travel Marketing Forum 2013

Wednesday September 25th, 2013 from 8:00 AM to 7:00 PM GST

"the marketplace for travel marketing services". The Global Travel Marketing Forum is an annual conference and exhibition based in Dubai that brings together Travel Marketing thought leaders. The Forum provides a platform for travel marketing suppliers to promote themselves through sponsorships, presentations and dedicated meetings with buyers.

Madinat Jumeirah Conference Centre, Mina A' Salam, Dubai.

 

Like us on Facebook Follow us on Twitter  View our profile on LinkedIn  Find us on Pinterest Visit our blog
PATA Travel Mart
  
Secure communications on the move
  
SeeCrypt SeeCrypt is a downloadable application that costs as little as $3 a month and allows users to make encrypted voice and text messages using military strength encryption.  The application is provided by Porton Group, a privately held venture capital firm specialising in commercialisation of military technologies.  The timing of their roll-out could not be better.  The application currently runs on Apple, Android and Blackberry 10.  It enables Voice over Internet Protocol (VoIP) calls for free with the added benefit of the best in cryptology, key management and information security.  Two users can make unlimited calls and messaging from anywhere in the world at no additional cost.
  
ENJOY THE APPLICATION FOR FREE FOR SIX MONTHS WITH THE TRAVEL MARKETING STORE REFERRAL CODE:   
  

 

1.  Download Seecrypt from the Apple/Google store (depending on your device).

 

Apple Store Google Store

 

2.  Register with your email address and set a new password.

3.  Enter this referral code: FLYSAFE.

4.  Go to your email and verify your email address (very important) - click on the link.

5.  Log in to your Seecrypt account to check all your details and active devices.
6.  Invite your colleagues, family and friends to create your own secure network. 
Seecrypt Mobile - The solution (30 sec.) HD

Seecrypt Mobile

The Privacy Solution

  
Porton Group are the main sponsor of The Global Travel Marketing Forum.  They will present and discuss this important issue for those involved in the travel industry and in the wider private and government sectors at our event.  
  
Coming Soon: The Travel Marketing Directory
  
D2i SYSTEMS The Travel Marketing Store has teamed up with D2i SYSTEMS to build the next phase of our business and to provide an online Directory of Travel Marketing Suppliers.
  
The Travel Marketing Directory This will provide a facility for user generated content and automated subscriptions for Travel Marketing Services Suppliers to list and promote themselves.
  
The directory comes with three levels of participation:
  
  • Free: basic company listing with contact details
  • Standard: $300 per annum: logo placement and additional space for promotional copy
  • Premium $800 per annum: logo, extra copy space, ability to load corporate presentations/video clips, links to your corporations social marketing sites, ability to book appointments at our events and outside of our events.
  
The directory is divided into five broad categories with over 30 sub categories of marketing services.
  
Further details will be made available soon as we prepare for the launch of The Travel Marketing Directory. 
  
 Follow us:  Like us on Facebook Follow us on Twitter View our profile on LinkedIn Visit our blog
The Travel Marketing Store
Nicky Baxter 
Editor
The Travel Marketing Digest 
Images courtesy of Shutterstock
   TTMS Supporter of Dubai EXPO 2020