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The Travel Marketing Digest
15th January 2013 - Volume II, issue 1
 

IN THIS ISSUE.....

  

Dear Industry Colleagues and Friends,

 

We are already into the second week of the New Year and the festive season seems a long time ago.  We live in an age of unrelenting change fueled by lightening fast information exchanges.  Information overload has been one of the drivers for us to pull together this regular Digest of the top travel marketing stories over the last few weeks.  Included in this edition we:

  • Link to CNN's Richard Quest's review of the big three Gulf carriers - Emirates, Etihad and Qatar.  Each have made big moves in the last year and are truly changing the shape of aviation and, with it, all other travel related businesses.
  • Announce a new conference that we are launching in Dubai: The Digital and Social Marketing Summit, March 20-21st 2013.
  • Present one of the best travel INFOGRAPHICS of 2012 as chosen by Econsultancy.
  • Review Expedia's move to consolidate hotel search with their acquisition of German based hotel search company, Trivago.
  • Link to an interesting article on the death of Social media...as we know it today

As before, do like us on Facebook and follow us on Twitter as this is where we will highlight breaking news as we see it.

 

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We wish all of our readers the very best of success, health and happiness for 2013 and hope to see you in Dubai at our forthcoming events.

 

Best regards,

Duncan Alexander
Director
The Travel Marketing Store
 
 
    

CNN's Richard Quest's review of the Gulf CarriersCNN Business Traveller  

TTMS - CNN

 

Richard Quest has a very distinctive style as do the CEOs of the giant three Gulf carriers, Emirates, Etihad and Qatar.  This three part video sequence is worthy of a watch by all involved in travel marketing.  Richard Quest  

These airlines are not only transforming aviation, they are creating a new level of global interconnectedness that is in turn changing how airports operate, how tourism boards and their governments react as markets open and shift, how the hotel industry will gain in some markets and potentially suffer in others.  These carriers have brought and are causing great changes.  They face tough challenges and huge risks but they do not shy away from these and continue to power on with existing and new strategies. 

 

It is facinating viewing so take the time, grab a coffee and enjoy the videos.

 
The Travel Marketing Store Presents: The Digital & Social Marketing SummitDigital & Social Marketing 

Jumeirah Creekside Hotel 20th-21st March 2013 

 

Following the success of our Global Travel Marketing Forum, we are now in the execution phase of our next event.  The Digital & Social Marketing Summit will be both a conference and an education. 

 

Our first day will assemble an excellent line up of speakers and panelists where we will explore the latest tools, techniques and traps of Digital & Social Marketing.  Day 2 will be a training session where delegates can obtain a recognised qualification in Digital Marketing.  More event details will follow soon so SAVE THE DATE.

The Top Travel INFOGRAPHIC of 2012 

TTMS - Montate

 

Econsultancy, a UK based Digital Marketing services business voted the following INFOGRAPHIC as the best travel related one that they reviewed in 2012.  They receive thousands of such INFOGRAPHS but Econsultany singled this one out for its sound guidance for the web marketing of travel services.  To view the original article and INFOGRAPH by Monate's Kurt Heinman follow this link.

 

Monetate Travel Infograh 

Expedia buys a majority share in Trivago resulting in further consolidation in the hotel online search marketExpedia trivago

  

TTMS

On 21st December 2012 Expedia Inc announced that they will be acquiring a majority 61.6% stake in Trivago, a German search engine that focuses on hotel price comparison.  Trivago, which only started 7 years ago, features search results from more than 600,000 hotels from over 140 booking sites in more than 30 countries.  According to Expedia, it is visited by over 20 million people each month. 

 

The deal includes $632 million in cash and common stock.  Expedia president and CEO Dara Khosrowshahi says:

 

"The Trivago team built one of the largest, fastest growing and most well-known travel sites in Europe conducting more than 100 million hotel searches annually through a culture focused on developing great products, building a strong brand and promoting partners' businesses.

 

"These attributes closely align with our Expedia, Inc. strategy and values and we are thrilled to have them join our portfolio."

 

Rolf Schromgens, Trivago co-founder and managing director, adds: 

 

 "Our passion and focus will remain on independently evolving our comprehensive and individualized hotel search. We will stay committed to our mission: To empower consumers to find their ideal hotel at the lowest possible rate." 

 

The deal is set to close in the first half of 2013, subject to relevant approval from regulatory authorities.  The transaction includes provisions for Expedia to acquire remaining trivago shares at fair market value shortly after the third and fifth year anniversaries of the closing date. 

 

This move comes less than two months after Priceline spent $1.8 billion on meta search engine Kayak. Trivago has a better footprint in Europe than Kayak but Priceline also own booking.com who have a significant European presence.  Expedia also owns hotwire and hotels.com.

 

 

Both moves by Priceline and Expedia can be seen as defensive strategies against the growing power of Google who also continue to grow their search capabilities both organically and through acquisitions.  The three are now firmly emerging as the giants in travel search and it will be interesting to see what their next moves are in the faster growing travel sectors of Asia.

 

For hotel companies this is scary as their distribution is firmly in the hands of sites that bring complete price transparency with a few clicks which ultimately will only result in localised fare wars to ensure front screen presence.  Both Priceline and Expedia are stating that their aquisitions will remain indepedent of each other but the actual results of any synergistic projects remain to be seen. 

Without FrontiersMadibat Jumeirah 

The Global Travel Marketing Forum

Dubai Madinat Jumeirah

24-26th September 2013

 

the marketplace for

travel marketing services   

Social Media is dead?Competitive Direction

TTMS - Tnooz- SimpliFlying

  
In a guest Tnooz article Shashank Nigam, CEO and founder of SimpliFlying states:

 

"To stand out from the crowd, a lot of that (airlines' social media budgets) will have to be focused on servicing the connected traveler, building real-world relationships, and tapping on the gadgets travelers are carrying.  In short, social media, as we know, is dead. The age of the connected traveler and instant gratification is here. And airline marketers need to adapt to this new world to remain relevant".

 

It is an article that is worth reading.  As with all marketing communications activities, an integrated approach needs to be taken.  The brand and product experience needs to be consistent across all channels and at the time of consumption.  The issue for the travel sector is that the traveller is connected as they consume, even more so onboard planes as more airlines offer this service.  This presents a significant marketing challenge in both the ability for customers to raise issues as they happen and inform their entire network but also on how to best use this real time reality to build stronger relationships.

 

You can read more on this interesting article at Tnooz.
Travel distribution summit 
  
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The Travel Marketing Store
Nicky Baxter 
Editor
The Travel Marketing Digest 
Images courtesy of Shutterstock
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