October 2014
Riviera Insurance Services Newsletter
Managing Risk
September Is:

National Breast Cancer 
Awareness Month

Breast cancer is the most common cancer among women in the United States (other than skin cancer). But millions of women are surviving the disease thanks in part to early detection and improvements in treatment. 

For information on how to lower breast cancer risks, detecting cancer early, and survivor stories click here!


Halloween Safety
Halloween is a scary time, but the fear should be all in fun. Help prevent a trick-or-treat tragedy by sticking to some basic safety guidelines:
  • Stick to handing out individually wrapped candy and treats
  • Make sure treats that contain common allergens (peanuts) are clearly marked
  • Turn on your outdoor light both as a signal of candy, as well as to prevent anyone from tripping
  • Remove any obstacles from the walkway
   
bronze-medicine-symbol.jpg
Affordable Care Act

ACA Links:


Join Our Mailing List
Dear clients and friends,

This month we turn to managing risk. Most of our conversations with clients focus on risks that have insurance as an option to management. Many risks are not insurable such as gossip. We all know about gossip, as it happens frequently in social gatherings. Gossip normally does not contribute to the success of your business. Allowing it to go unchecked, gossip can create misinformation and feelings that can be harmful. The following article Ps-s-s-t! Have You Heard? Gossip Harms Your Workplace is provided by The McCarron Group through ChubbWorks.
Ps-s-s-t! Have You Heard?
Gossip Harms Your Workplace


Gossip is never just "harmless speech". Gossip can reduce employee productivity, lower morale, increase distrust, harm coworker's reputations, and be the reason the best employees leave.

Harmful speech, like gossip, can be prevented, and managers play the important role in doing so.

First and foremost, managers can set an example by discouraging gossip and by refusing to participate in it. Even if you don't repeat gossip to another person, listening to it perpetuates it and gives silent permission for it to continue.

If you have an employee who always seems to be the source of gossip, meet with the employee privately, and explain the negative impact of gossip and that it will not be tolerated. Train the workplace on how to respond to gossip and how to avoid perpetuating it. Katie Newbold "Top 5 Ways to Treat Gossip in Your Practice" www.veterinaryteambrief.com (Aug. 2014)

Often, gossip can begin in the workplace when poor management and ineffective communication causes speculation about coworker behavior. 

To continue reading, click here!

A good read to help manage this risk is The Great Game of Business by Jack Stack. Sharing information helps to minimize speculation. 

As always, the team at Riviera Insurance Services is here to help you.

 

Sincerely,


Christopher Hill, CPCU
President
Riviera Insurance Services LLC