Summer 2015 Issue
Recommended Reading: Triggers: Creating Behavior That Lasts--Becoming the Person You Want to Be
Recommended Viewing: Triggers: Why don't we do what we know we should do?
From the Web: Managing Yourself - Conquering Digital Distraction and The 3 Ways People React to Career Disasters
How are top companies designing and managing their high-potential programs? A follow-up talent management benchmark study.
Team resilience: How teams flourish under pressure
Expert leaders in a fast-moving environment
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Dear Clients & Partners, 

 

Welcome to the Summer 2015 edition of Executive Edge. 

 

Our selections include a new talent management benchmark study that covers many largely unexplored practices in 80 top leadership development organizations today. 

 

If you are a leader or member of a team, the second featured article on team resilience is a recommended read. Please email me if you want to learn more about the 40 team resilient behaviors that are mapped against the framework of "minimizing, managing and mending."

 

Finally, a new study explores a new area of research and emerging theory regarding whether leaders need to possess expert knowledge in the core business they are leading as a first order requirement. 

 

Our "From the Web" column below includes three articles each of which taps the area of neuroscience to make better decisions, combat digital distraction and overcome career setbacks.

 

We hope our selections are informative and thought-provoking, as well as providing you with ideas, tools and resources to facilitate your success as a leader as well as aid in the development of others. Do let me know if you'd like to know more about any of these studies. 

 

Sincerely,
 
DCP Margarett

 
Margaret D'Onofrio
Principal / Executive Coach
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RECOMMENDED READING

Triggers: Creating Behavior That Lasts - Becoming the Person You Want to Be 




In his new book, Executive Coach Marshall Goldsmith shows how we can overcome the trigger points in our lives and create meaningful and lasting change. Filled with revealing and illuminating stories from his work with some of the most successful chief executives and power brokers in the business world, Goldsmith offers a personal playbook on how to achieve change in our lives, make it stick, and become the person we want to be.


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Leading Continuous Change: Navigating Churn in the Real World




In his new book, Bill Pasmore draws on his years of experience at the Center for Creative Leadership and Columbia University to offer a four-part model and four mindsets that allow leaders to deal with multiple changes simultaneously without drowning in the churn. 

 

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RECOMMENDED VIEWING 

Triggers: Why don't we do what we know we should do?
Triggers: Why don't we do what we know we should do?


Some of our inner beliefs can trigger failure before it happens. They sabotage change by cancelling its possibility! Discover how to recognize these sabotaging beliefs and learn what you can do about them. Marshall Goldsmith clip based on his new book (featured under recommended reading above).

From the 
Beyond Bias
  
strategy+business
July 2019
By by Heidi Grant Halvorson and David Rock 

Neuroscience research reveals how new organizational practices can shift ingrained thinking. The authors argue that biases are generally helpful and adaptive, enabling people to make quick, efficient judgments and decisions with minimal cognitive effort. On the downside, however, they can also blind a person to new information, or prevent information from being considered when making an important decision. This thoughtful article explores the sources of bias and ways to manage them. An important read!

Web Link - Does not require a subscription.

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Managing Yourself - Conquering Digital Distraction

Harvard Business Review  
June 2015 Issue 
By Larry Rosen and Alexandra Samuel

 

Most people agree on the solution which is to control the digital overload rather than letting it control you. However, two experts - Larry Rosen, a psychologist, and Alexandra Samuel, a technologist, weigh in with very different advice on how to combat digital overload. The article includes exercises for managing digital distraction.

The article also discusses a research study by Rosen et al which revealed that dependency on wireless mobile devices may lead to increased anxiety when the device is absent, which is mediated only by "an unhealthy connection to their constant use." 

 

Web Link - May require an HBR subscription.  

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The 3 Ways People React to Career Disasters  


 
Harvard Business Review 

June 18, 2015 

By Philip Mirvis, Mitchell Marks, and Ron Ashkenas
 

Responses from 9000+ people in HBR's survey reveals that adaptability and identity work are necessary to learn from, and move forward after a career setback. 


This means going beyond the stages of anger and grief to being open to the possibility of a new sense of self that can guide how you respond to changing organizational realities. 

 

Web Link - May require an HBR subscription. 
 



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How are top companies designing and managing their high-potential programs? A follow-up talent management benchmark study. 

 
Church, Allan H.; Rotolo, Christopher T.; Ginther, Nicole M.; Levine, Rebecca. Consulting Psychology Journal: Practice and Research, Vol 67(1), Mar 2015, 17-47

 

The assessment and development of organizational leaders is one of the most critical facets of an effective talent management and yet only 18% of HR professionals rate their organization as strong in available leadership bench. In this follow up to a 2013 study, the authors sought to provide answers to both strategic and tactical key questions regarding the design and execution of high-potential talent programs.
 


Beginning with a set of research questions, the authors summarize the results of a 2013 assessment practices survey by Church and Rotolo before introducing the "Leadership Potential BluePrint" model (Church & Silzer, 2014; Silzer & Church, 2009) which identifies three core dimensions (i.e., personality & cognitive skills, learning ability and motivation and leadership and functional capabilities) to define a leader's future potential for more senior leadership roles over time. The model serves as the foundation for the study's research questions. 

 

In total, 80 targeted 'top development companies" participated in this study. 


Summary of Key Findings

  • Top development companies use assessment well. The current study indicates a high and increased use of assessment tools and processes for high-potentials and senior leaders. 80% currently use and 15% plan to use.  
  • Multi-method and multi-trait approaches are used. Results are shared with participants, managers and HR, with participants receiving more detail and having some control over the information. Assessment results are kept fresh with a a shelf-life of approximately 2 to 3 years.
  • Perceived impact of assessment practices is high. Two-thirds of companies regard assessment as having a moderate to heavy impact on organizational results (only 9% reported a minor impact). High levels of acceptance are reported from both high-potential and senior leader participants. This is attributed to sound communication. 78% of companies
    communicate results to participants, their managers and HR. 
  • Best practices for high-potential assessment are emerging. Most companies assess their high-potential talent and use results for both development and decision-making purposes. 
  • Most also have a formal definition of potential (64% used a job level-based definition) and use multiple indicators to identify high-potential talent. 
  • Past and current performance are primary indicators of potential with contextual factors such as mobility (41% of companies) and other background information (34%) playing a role.


 

  • Most companies follow the BluePrint framework for assessing high-potential talent, although the authors recommend more work is required to leverage the correct content domains to identify high-potential talent. 
  • 34% of companies report full transparency in sharing high potential designation while an additional 18% of companies indicated that their managers share the talent calls informally.  

The authors conclude by asking whether smaller, more nimble organizations have engaged in more cutting edge and innovative TM and assessment programs and propose this as an area for future study.
 

 

Web Link - Requires Paid Subscription  

DCP leadership   


Team resilience: How teams flourish under pressure

 

George M. Alliger, Christopher P. Cerasoli, Scott I. Tannenbaum & William B. Vesseye. Organizational Dynamics, 2015.
 

Beginning with a definition of team resilience (see right), the authors distinguish team from individual resilience. They explain how stress and pressure affects teams; explore what a healthy, resilient team looks like; and offer 40 specific behaviors that resilient teams demonstrate, concluding with recommendations for building team resilience in any type of team.   


What Resilient Teams Do 

Based on 25 years of research and work with teams, the authors have identified three behavioral strategies used by resilient teams to deal pressures, stressors, and difficult circumstances. The three strategies are: 
  1. Minimize: Four minimizing actions are called out that are taken before a problem occurs.
  2. Manage: Four managing actions are identified which are taken during a challenge/stressful events, as they are occurring. 
  3. Mend:  Four mending actions are outlined that occur after a stressful event.
The authors map the 40 behaviors to their Minimize, Manage and Mend framework. The partial table below shows the overall framework with the three behavioral strategies at the top. Below each strategy are the actions and the numbered list of behaviors.

Building Team Resilience

The article concludes with practical advice for leaders to:
  • Develop tools and assemble documents to deal with future challenges
  • Conduct team resilience training/facilitated sessions to boost team effectiveness
  • Conduct post-challenge debriefs
  • Create the right team resilience culture
Given the growth in team working, high team workloads and limited resources that teams often grapple with, the authors conclude that team resilience can be increased by developing behaviors that facilitate minimizing, managing and mending. 

Web Link- Requires a paid subscription

DCP leadership   

Expert leaders in a fast-moving environment

 

Amanda H. Goodall and Ganna Pogrebna. The Leadership Quarterly 26 (2015) 123-142.


Should leaders possess expert knowledge in the core-business of the organizations they leading? According to the authors, an emerging theory and growing body of research suggests that this is a "first order requirement."  They propose that when the core-business activity of the firm aligns with the expert knowledge of the leader, it produces better organizational performance.

  • Expert knowledge is acquired through technical education, and a combination of domain-specific knowledge and experience. 
  • Core-business is defined as the most important endeavor and main source of an organization's success and profits. 


The authors reviewed recent research including a cross-sectional study using US hospital data. Hospitals ranked higher (in the 'US News and World Report, Best Hospitals ranking') were more likely to be led by a clinician (MD) than a professional manager. 


Using longitudinal data from the entire history of the Formula One (F1) industry leaders (1950 to 2011), the researchers were able to study leader characteristics against objectively measured performance outcomes (i.e. where 
the core-business is to win the annual Championship by gaining points in Grand Prix races.)

 

Four distinct leader-types are found in the F1 industry:

  • Managers from other industries
  • Former engineers (with degrees)
  • Former mechanics
  • Former racing drivers

Key Findings

  • Leaders who were former drivers have the greatest later success.
  • Individuals with the longest racing experience make the best leaders 
  • Managers and engineers on average perform least successfully as F1 team leaders
  • Principals who were mechanics performed well, though less well overall compared with former drivers 

The authors discuss possible explanations for these results and how they support the general theory
of expert leadership. 

 

Practical Implications


The study's finding suggest that hiring panels should look at the expert knowledge/core-business relationship when filling key leadership roles. Other important factors (e.g. leadership style, personality and relationships) should be secondary to the first-order requirement of being experts in the organization's core business. 

 

Web Link - Requires Paid Subscription  
In Closing ...
 
I hope you have enjoyed this issue of Executive Edge. Like us on Facebook to receive more leadership articles and ideas throughout the year.
 
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Margaret D'Onofrio

Principal & Executive Coach