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I saw something rather unusual happen a couple of weeks ago. Something that would have been a common sight just five years ago but you almost never see now. 

A friend of mine was walking around the pub armed with paper, a pen and an envelope full of cash. He approached his friends and asked each one to sponsor him for a forthcoming swim designed to raise funds to repair his church roof. 

Of course, there's nothing unusual about someone asking for sponsorship these days. We are inundated with requests for our money to support people as they swim, cycle, climb, abseil, run, walk or, in my case last year, stand up.  

What was unusual was seeing someone ask for sponsorship in person, inviting people to write down their pledge and pay up on the spot. Nowadays we turn to JustGiving and similar sites and make our requests by email or on social networking sites. 

Interestingly, pretty much everyone pledged some money in response to my friend's request. Whether or not we subscribed to the cause (there were quite a few people who felt that there are much stronger claims to our charity than church roofs), we sponsored him. 

How many of the requests that you've seen recently have you supported? 10%? 25%? 50%? I would be very surprised if you answer 'all of them', unless you are tremendously philanthropic or have a small network and don't get swamped by such requests. 

If you've asked for sponsorship recently, how many of the people you have approached, or who your message potentially reached, came forward and pledged their support? If you've relied on email and social networks to get the message out, I'd be surprised if the figure even got close to the percentages above.  

So why was my friend so successful? It's simple, he asked people individually, in person, face to face. It's a lot easier to delete an email or ignore a social media post if it's not addressed personally to you. Not so simple to turn your gaze away from a specific request made to you. 

One of the most popular ways of asking for referrals is to ask our network en masse. We send out letters to our clients asking if they can refer us, health clubs and shops put up posters asking for introductions, email footers proclaim how important referrals are to our business and inviting recommendations. 

And few of those approaches have any impact at all. Why? Because it's easy for people to avert their gaze and say, "That's not specifically directed at me, someone else can respond".  

Among the growth of modern technology and the availability of tools that give us greater reach and which make our communication far more efficient, there's a lot to be said for old fashioned approaches and the personal touch. 

You might not walk around a pub asking people to pledge their referrals, but you will certainly achieve much more success if you identify your Champions individually and then ask them for their help in person.  
 
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I hope you enjoy the newsletter and look forward to your feedback. Please do check out the blogs listed on the right hand side of the page for lots of extra ideas, tips and thoughts. 

 

Let me know what you think. 


 

If you're serious about developing a networking and referrals strategy that can take your business to a new level, or you are interested in booking me for a speech or training session for your team, find out more details on our website or you can contact me on:

  

Tel: 07930 417833
Skype: andylopata   

I look forward to hearing from you.

     

Andy 


� All material copyright H & A Lopata ltd 2014. All rights reserved.

 

Video Tip: One Simple Step

I believe that the potential of our networks to support us and provide solutions to our challenges remains untapped by the vast majority of people. 

And it doesn't take much to explore that potential. In fact, it's just one simple step...

One simple step...
One simple step...
Interviewing the Experts: Peter Sage

During my recent trip to Iran I had the pleasure of working alongside Dubai based 'extreme entrepreneur' Peter Sage. Peter has launched over a dozen companies, ranging from fitness clubs to a company focused on harnessing energy from space. 

Peter shared with me a great story on how exceptional customer service delivered a great return in terms of ongoing referrals and I asked him if he would allow me to share that story with you. 

Can you embed this type of customer service into your business's culture? 

How exceptional customer service can lead to referrals
How exceptional customer service can lead to referrals
Just for Fun: Robin and Koko
 
Many of us were saddened by the untimely death of Robin Williams earlier this month and the tragic circumstances surrounding his suicide. 

Among the memories and the laughter shared on social networks, alongside the discussions of the effects of depression, I saw this wonderful video. Robin Williams was introduced to a gorilla named Koko and even managed to make Koko laugh. 
 
Koko the Gorilla with Robin Williams.mp4
Koko the Gorilla with Robin Williams
   
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What people say...
This is fascinating. This is something that has not really occurred to me in 25 years in the industry. I've written marketing strategies, sales strategies, product strategies; I've never, ever, thought about a networking strategy or a referrals strategy. And I actually feel quite embarrassed about that. But now, having spoken to you, I realise the importance of the opportunity that can come from that.
 
Roger Edwards
Marketing Strategist Speaker and Presenter of the MPAF Podcast