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Andy LopataI've mentioned this before but it's such an important thing to think about. Do you make the most of your time, particularly when you're travelling?
 
I took a few hours off on Tuesday afternoon to suffer the indignity of watching my team lose 3-0 without so much as a fight at Doncaster Rovers. Don't panic though, I've made an appointment at the local hospital to have my head thoroughly examined! 
 
It wasn't, however, a totally wasted afternoon. I had been introduced a couple of weeks earlier to an interesting new contact through my network. As my new contact is based several hundred miles from me, meeting would be difficult. When I told him that I was going to be in Yorkshire, he arranged to jump in his car and make the short journey to meet me. 

While my friends and travelling companions made off to enjoy the sights and sounds of sunny Doncaster, I walked straight off of the train into a meeting with my new contact. In one short hour I both found someone I know I'm going to get on very well with and was able to glean some exceptionally useful information about an industry I want to work with. My contact has 23 years experience at a senior level in that industry. 
 
Look through your diary. How many meetings do you have where you are just travelling either side of that meeting. Who else could you meet in that area or en route? 
 
Whether making new acquaintances, catching up with lost contacts or deepening existing relationships, those gaps in our diary can provide valuable opportunities to extend and to deepen our networks.

Or you can just watch the countryside, and opportunities, pass you by.

 

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Unfortunately, in my travels I don't have any open events at which I'm speaking at in the UK in the next couple of months. But if you're in South Africa or Sweden, you could come and see me at one of the following events. If you'd like an invitation please let me know and I will put your name forward. 
 
February 24th - Connected!, Wanderers Country Club, Johannesburg, South Africa. Details will be at www.thenetworkingcompany.co.za

March 27th - Arndts Network, Stockholm, Sweden

March 27th - UKTI Spring Bash, British Embassy, Stockholm, Sweden

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As mentioned in the last edition of 'Connecting is not Enough', we are looking at running some open workshops for the first time in six years. The first such workshop will take place in London or the South East but if successful we'll look at other locations, depending on demand. 

If you are interested in receiving more information when we are ready to go ahead, please let Harvey know at harvey@lopata.co.uk. If there's a particular area of networking or referrals you'd be particularly interested in, please mention it in your email.. 

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I hope you enjoy the newsletter and look forward to your feedback.

 

If you're serious about developing a networking and referrals strategy that can take your business to a new level, or you are interested in booking me for a speech or training session for your team, find out more details on our website or you can contact me on:

  

Tel: 07930 417833
Skype: andylopata   

I look forward to hearing from you.

     

Andy 


� All material copyright H & A Lopata ltd 2013. All rights reserved.

 

5 Ways to: Know when to ask for a referral

In his excellent book 'Influence: The Psychology of Persuasion', Robert Cialdini talks about the power of reciprocity and how we feel compelled to help people just after they have helped us. 

As a result, many referral programmes focus on asking for possible introductions immediately after giving a service; the 'Columbo Close' as it's often known. 

I am convinced that such an approach is poorly geared to generate effective referrals for reasons I have outlined in Recommended and elsewhere. With that in mind, when is the best time to ask for connections? 

ONE: When your 'Champion' is ready
People often ask for referrals from people they have just met, rather than looking to the network they already have in place for support. This can lead to both poor quality referrals and no long-term relationship.

Look to who you already know and ask yourself who has the trust in you and your services, who understands what you do and who has the opportunity to refer you. 

Picture the conversation that takes place when they are making the referral. Are they comfortable doing so and do they know what to say to introduce you? If so, they're ready to refer you. 

TWO: When people ask how they can help....and mean it
Don't be frightened to accept offers of help from people in your network, if they satisfy the criteria above. Offers of help from people you have just met are less likely to be sincerely meant, or followed up effectively. But similar offers from people in your close network should be respected and treasured. 

If someone you have strong mutual respect and trust with offers to help you, then accept gracefully and direct them carefully. The only exception to this rule, contradicting Cialdini in the process, is when they do so because you have just helped them. In such cases I would suggest thanking them but stressing that you are happy to have helped them, no repayment is necessary. 

THREE: When you have a specific request to make
General requests, such as "if you know anyone who needs my services", rarely succeed. You are asking your Champion to do more work on your behalf than you are. You should be doing the filtering for them. 

You will enjoy more success by asking for one specific referral than by opening the door to anyone. It directs your Champion's attention and you can make it much more clear why that person would benefit from being introduced to you. 

FOUR: When you've just successfully delivered...for someone else
There's no need to fear that asking for referrals can make you look weak. In fact, often it can achieve the reverse. 

If you've just successfully worked with one type of client, share the story and let your network know that you can help other people in the same position. Referral requests can be as much about enabling you to help your prospect as about you prospecting for more business. 

FIVE: When you're supporting each other
Strike up 'referral partnerships' with people with a similar outlook or in complementary businesses. The same rules about developing trust and understanding before asking for referrals apply but, if you're in a position to help each other, why not then formalise the relationship?

The Referral Institute recommend meeting with a referral partner every month and swapping a number of referrals between you. I would suggest ensuring that you have equal opportunities to refer each other before agreeing such an approach, the relationship will struggle long-term if it's not balanced. 
Video: Who are the better networkers? Men or women? 

We had a great discussion in this month's episode of The Global Networking Show. Ivan Misner and I were joined by Helen Nicholson from South Africa and the US's Hazel Walker to discuss the thorny topic of how men and women network differently.

Fear not if you missed it, you can watch it again here. 
 
 
The Global Networking Show Episode 5   The differences between men and women
The Global Networking Show Episode 5 The differences between men and women
 
Next month's show will be a referrals strategy special. Please keep an eye on social media and at www.globalnetworkingshow.com  for more details. 
Interviewing the Experts: Hootsuite's Darren Suomi on Social Networking for Business

On my trip to Vancouver last year I met up with Darren Suomi, Global Vice President of Corporate Sales at HootSuite. HootSuite is one of the World's leading platforms for managing social media accounts. 
 
I asked Darren for his best advice on using social media for business. 
 
Using Social Networks for Business
Using Social Networks for Business
 
Just for Fun: Something that will make you feel really good
 
I'm not a big fan of American sports but in Superbowl week, this video seems more than appropriate. It really is something else. 
 
A very special play


 
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What people say...
"Andy has provided three fantastic talks for us as part of a "Networking" programme he tailored to our needs. He is really engaging and left the audience wanting more which is a rarity when you work in Finance! He is extremely professional and personable and it felt like Andy really knew the topics and had researched the audience. Just thinking about what the next set of talks he can provide will be...!"
  
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