February 2013
In this issue:

Sixth-Annual Report, Formerly the MSPmentor 100, Lists The World's Top, 501 Managed Service Providers (MSPs)

Heartland Technology Solutions has landed on Nine Lives Media's sixth-annual MSPmentor 501 Global Edition, a distinguished list and report identifying the world's top 501 managed service providers (MSPs).

"It is a great honor to be a part of this group," said Connie Arentson, President, Heartland Technology Solutions. "We want to be sure we are delivering high quality service and we strive to do that every day. We work to continue to improve to be the best we can for our clients. We also appreciate the quality of the providers in this list and being among them is an achievement we can be proud of."

Continue reading »

Need to record meetings or voice memos? Microsoft OneNote makes this simple with its Record Audio function.

1. Make sure you have an external microphone or a microphone-equipped webcam connected to your computer.
2. Go to the Insert tab.
3. Click on Record Audio. Your audio will begin recording.

Continue with this tech tip »

I wanted to let you know that on Friday, February 22nd, Heartland Technology Solutions will be closed for our annual company retreat in Kansas City. This Friday-Saturday event is our only opportunity to gather the entire company in one location for updates, education, and planning.

Our Client Care Team have rearranged schedules so that there are no planned service visits on Friday. Our back office staff will still be in place, and we have staffed the phone lines so that we can help with emergency needs. If there are other folks in your organization that might need this info, I would appreciate it if you can forward this newsletter to them.

Thanks so much for your understanding about this slight interruption in our daily schedule. The retreat is an important part of our overall mission to continue to improve our service to you through highly trained engineers and a salesforce up to speed on the most efficient ways to increase the productivity of your network.

Connie Arentson
President
Heartland Technology Solutions
712-744-3619
carentson@heartlandtechnologies.com

The all-in-one Windows Server 2012 is here. And we'd like to invite you for an early look!

This webinar will show you the updated capabilities in Windows Server 2012 and then we’ll demonstrate how the all-in-one Windows Server 2012 has the potential to save you time and money by:

• Delivering a unified and systematic approach to system management.
• Taking you to virtualization—and beyond by providing the efficiencies of a complete virtualization platform and the ability to scale quickly with the needs of your business.
• Supporting the modern, flexible work style without compromising on security.

We strongly believe that Windows Server 2012 can help you simplify IT and position your business well for the future.

Please join us on February 28th at 10am CST for a demonstration of this exciting new system.

We have new additions to our sales and service teams! Please welcome Matthew Bryon, our new account executive in St. Joseph, MO, and Nate Paxton, our new engineer in Harlan, IA. Continue reading »

Ames, IA - Heartland Technology Solutions (HTS), an IT service and support provider, announced today that it is now an authorized Apple iPad service location.

As a member of the Apple Consultants Network and one of the leading Apple service locations in Iowa, HTS has traditionally provided Apple support and Mac computer repair services to individuals, businesses, and school districts in the Ames and Central Iowa region. Now, with an Engineer on staff certified as an Apple iPad Qualified Technician, the HTS Apple repair team has the training and capability to service iPads.

For more information or to schedule a service request, please contact HTS at 515-233-4807.

Business Continuity Tip:
Flu Update

The influenza outbreak has reached epidemic proportions in the United States according to the Centers for Disease Control and Prevention. The number of states reporting widespread activity rose from 41 to 47 in one week. Click here for a snapshot of flu activity in your state.

In response, Agility Recovery hosted a free webinar featuring Dr. Michael Jhung, lead medical officer in the CDC's Influenza Division who will update us on the current status of the outbreak and the severity throughout the nation. Join us as we discuss how to reduce risk, prevent transmission of the virus and maintain a healthy work environment.

Quote of the Month

"Never lose sight of the fact that the most important yardstick of your success will be how you treat other people - your family, friends, and coworkers, and even strangers you meet along the way."

—Barbara Bush

Just for Laughs

Want to know about all that HTS has to offer? 

Look through our virtual catalog.

We'd love to help you learn more about anything you see.