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In this Issue: volume 10, no. 2
5 Reasons to Become More 'Outrospective'
The 7 Deadly Sins of Bad Presenters
 
What I'm Reading

"Triple Crown Leadership" by Bob Vanourek & Gregg Vanourek

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"Once you replace negative thoughts with positive ones, you'll start having positive results."

            - Willie Nelson

Tips, Tools & Tactics

Welcome! In this issue we're focusing on empathy, the ability to see things from another person's point of view. You'll find out how it can benefit you in ways you might not have thought of yet -- and three quick tips for how to develop it further. Also, you'll find tactics here for being a better presenter or meeting leader. Please let us know what you'd like to read about and how the ideas here work for you. -Diana

5 Reasons to Become More 'Outrospective'
And 3 Practical Ways to Do It  
Differing perspectives

We've heard for decades about the value of being introspective: "Know thyself," etc. But what about knowing the OTHER person? Especially the person who wants something different than we do, the person who doesn't seem to "get" us.

A recent video by Roman Krznaric makes a convincing case of why we should in the twenty-first century become more outrospective. His reasoning is intelligent and philosophical (click here to watch his 10-minute animated video). But I'd like for now just to look at his idea as it plays out in the practical, everyday microcosm of the workplace.

 

Introspection vs. Outrospection

 

First let's see how 20th century-style introspection typically manifests. Becky, who describes her manager as paranoid and hypercritical, says the manager "unloaded on me for going over her head." (In my observation, Becky did in fact go over the manager's head, initiating direct email communication with her manager's manager, and not even copying the boss on the email string.)

 

Becky's introspective explanation of what happened was completely focused on her own perspective: how she felt when being corrected, how hard she had tried to do the right thing, how carefully she had crafted her message. Her total attention to SELF made her completely blind to what most of you readers would recognize as two Organization 101 blunders ("Thou shalt not break the chain of command" and "Thou shalt not cause thy boss to be blindsided by developments"). 
 
 
Read the rest of this article here

 

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The Seven Deadly Sins of Bad Presenters
 
Want to send your audience running out of the room screaming (or wanting to)? It doesn't take much:
  1. Start late.
  2. Set up/get ready in front of them.
  3. Focus on administrative details during the first three minutes.
  4. Talk about stuff that does not benefit your listeners.
  5. Stand behind a podium.
  6. Pass around a lot of papers.
  7. Break the 6 x 6 rule for slides (no more than 6 lines, no more than 6 words each)
Of course you know about "death by powerpoint" by now. For some additional tips, click here to read "9 Simple Things Great Speakers Always Do."

If you'd like to find out about individual coaching or group workshops on presentation skills or meeting facilitation, click here.
And finally...

Diana Brooks Associates helps people and organizations improve leadership, communication and teamwork.

A speaker, trainer and coach, Diana provides free initial consultations. Contact her at 413.458.8263 or at www.dianabrooksassociates.com.