As a nurse, Debbie Casquenette knows what good care is and the care her mother-in-law received at The Scarborough Hospital was great.

 

Marguerite Casquenette wasn't feeling well on Labour Day weekend and when she hadn't improved after a day, Debbie left the cottage early and brought her to the General campus where she was cared for by "an angel."

 

That's how Debbie referred to nurse Hoda Sarvistani in the letter she wrote to TSH following the experience in the Emergency Department.

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The Scarborough Hospital has seen steady improvement in Emergency Department wait times at both of its campuses.
 

Wait times at the General campus for patients not admitted to hospital have gone from five hours in the fourth quarter of 2011/12 to 4.3 hours in the second quarter of 2012/13 year, while wait times for those patients at the Birchmount campus have decreased from 4.5 hours in the fourth quarter of 2011/12 to four hours in the second quarter of 2012/13.
 

"We're pleased to see our Emergency Department wait times are continuing to decrease through the hard work and dedication of the leadership and staff in that area. We are committed to this ongoing work and strive to be a leader in the province on this indicator," says Marla Fryers, Exective Vice President, Clinical Operations.

                                     

As part of our ongoing efforts to engage with our community about health system transformation and our strategic plan refresh, we are hosting another series of meetings to share information and gather your feedback.

The meeting schedule is as follows:

 

January 9, 2013
7 p.m. to 9 p.m.

Warden Woods Community Centre, 74 Firvalley Court

January 10, 2013

7 p.m. to 9 p.m.
Malvern Community Centre, 30 Swells Road

 

January 14, 2013

7 p.m. to 9 p.m.
Cedarbrook Community Centre, 91 Eastpark Boulevard

 

Each meeting will consist of a presentation and focused group discussions. These meetings are part of a comprehensive engagement strategy that has included other open communty meetings, presentations to the Boards of community agencies and Scarborough Community Council, and meetings with local MPPs.

If you are part of a local group or association that would be interested in scheduling a presentation, please contact us.

                                    

As part of a university research project we would value your opinions on hospital reputation. The link below takes you to a very short and confidential survey; your assistance would be greatly appreciated.

 

Click here to share your feedback.

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Have you had an outstanding care experience at TSH? Email us about it at info@tsh.to
Situated in the most diverse community in Canada, The Scarborough Hospital (TSH) delivers innovative, high-quality patient care at two hospital campuses and six satellite sites. The Scarborough Hospital is a regional centre for dialysis and is renowned for its sexual assault care centre and mental health programs. Affiliated with the University of Toronto, TSH is also a referral centre for vascular surgery, pacemakers and cataract surgery.