Exciting News!
Eide Bailly is now a certified Salesforce Silver Consulting Partner, and we've got all you need to know about this leading cloud CRM solution -- like this A to Z Beginners Guide.
New Features Run Down
With NetSuite's 2015.2 release comes a slew of improvements to the SaaS ERP solution you know and love. Check out our consultants' favorite new features and what they mean to your business.
Save the Date
Our next NetSuite quarterly techCast webinar is fast approaching. Get on the invite list and stay in the know!
Preparing for Year-End
A little bit of preparation goes a long way for eliminating end of year chaos. To help you plan ahead, we've compiled a guide for a successful Sage 100 year-end, covering tax table updates and ACA requirements to copying your data files and printing W-2's with Aatrix Federal eFiling, so that you can feel primed and ready for closing the books on 2015.
EB Care | Sage 100 
Studies show that organizations who engage technical support post-implementation receive greater satisfaction and utility from their solution than those who do not. EB Care for Sage 100 is a support plan tailored around your business' individual solution support needs, designed to provide your organization with quality support services when the unexpected issues arise, allowing you to continue to focus on your business. 
 
Contact your Eide Bailly Customer Success Manager (CSM) to learn more.

SQL Server Maintenance & Disaster Recovery

Learn more about the effective methods for proactively managing your SQL server environment to ensure the continued health and stability of your business applications and Sage 500 solution.
What Is CRM?
CRM, or customer relationship management, is a common phrase oft heard in the business world today. It has become a blanket buzz term for managing your customers, but its real value runs much deeper.

All businesses are built on a foundation of quality relationships. In today's increasingly competitive marketplace, a successful business will be the business that provides the best service and remains top of mind in their target audiences. To capitalize on this elusive revenue stream, these businesses understand their ideal customer and target them effectively with personalized messaging and helpful information to encourage them through the buying process.

Enter CRM.

A CRM solution enables your business to interact with customers and prospects in a more meaningful, valuable way, managing and tracking data in a central location to streamline connection opportunities across your business. While typically thought of as sales or marketing specific, a CRM is a strategic business solution leveraged to attract and retain customers, and to be effective, it should be integrated across your organization to create a 360-degree view of your customer. Everyone from sales, service, and support to project managers and executive leaders can benefit from this holistic relationship review, capturing contact details, account activity, opportunity tracking, and status updates on support requests, marketing campaigns, or outstanding orders.

In this way, a CRM tool becomes much more than just a digital rolodex for managing your customers' emails; it becomes a vital nerve at the heart of your business. 

CLICK HERE to learn more about how a customer relationship management solution empowers your business' "value chain" to increase efficiency, improve customer experience, and enable continued growth.
 _________________________________________ 

 

HANS HENDERSHOT

Principal | Salesforce CRM

Eide Bailly Technology Consulting

 

hhendershot@eidebailly.com

 

 



Upcoming Holiday Hours 
In observance of the Thanksgiving holiday, Eide Bailly offices will be closed November 26 & 27 so that our talented team members can be with their families. 

Any Sage or NetSuite support requests submitted during this time will be addressed when we resume our normal business hours on Monday, November 30.

If you are an Impact·IT or managed services client experiencing an IT issue during this time, your support team will be available as usual to address escalation cases via their after-hours support number.
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ABOUT US

At Eide Bailly Technology Consulting, we trust there is a better way; a better way to do business and to realize the extraordinary potential in the marketplace today. Clients benefit from our proactive, consultative approach to technology. Our strategic technology services and solutions include infrastructure and networking, IT security, ERP and CRM, business analytics, custom application development and business planning.

 

We aim to be our clients' trusted business advisors, guiding them through the advancements in technology from assessing their business needs to implementing the right solution and supporting their systems.
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EIDE BAILLY TECHNOLOGY CONSULTING
844.476.8957




This publication is produced and published by Eide Bailly and distributed with the understanding that the information contained does not constitute legal, accounting or other professional advice. It is not intended to be responsive to any individual situation or concerns as the contents of the publication are intended for general informational purposes only. Readers are urged not to act upon the information contained in this publication without first consulting competent legal, accounting or other professional advice regarding implications of a particular factual situation. Questions and information for publication can be submitted to your Eide Bailly representative. To request reprints of this publication, send a written request to RequestReprints@eidebailly.com. 


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