Dear Valued QQWebRater Customer,
As of April 8th, 2014, Microsoft has ended support for the Windows XP platform.
the following link:
QQ Solutions recommends you upgrade your systems now, as Windows XP is
from a security and stability perspective due to this lack of support from Microsoft.
In addition, Windows XP with Internet Explorer 8 has reduced functionality.
XP does not allow you to install Internet Explorer 9 or later.
Due to Microsoft’s lack of support for Windows XP, some QQWebRater customers
Windows XP with the Internet Explorer 8 browser are now experiencing difficulty
quoting. Should this impact your organization, we recommend to use Chrome, Firefox
or other browsers in order to return to normal quoting.
Additionally, several carriers are requiring Internet Explorer as the preferred
browser when bridging from QQWebRater to the carrier site. These carriers do not
currently permit the use of Chrome or Firefox when bridging. We are investigating
options to that will permit you to bridge while you are still on Windows XP
and will communicate those options to you as they are defined.
In general though, our recommendation to our customers is to upgrade your Windows
operating system to Windows 7 or Windows 8 as soon as possible.
If you have any additional questions, please contact our Product Support hot
line at 1.877.809.2509