SUMMER 2013

 

 


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IN THIS ISSUE


Do You Need a Branded Smartphone App?

MICROS' Mobile App is Here!

Important Announcement for Windows XP Users

Upgrading from Windows XP



 QUICK LINKS


DCRS Solutions 

 

MICROS Systems

 

Customer Service Overview 

 

Subscribe to MICROS Security Alerts

 

Remote Eyes Video Security

 

Mobile and Social Solutions

 

MICROS eBusiness Solutions

 

MOBILE PAYMENTS

 

 

How Does TabbedOut Work?

 

Watch this 90 second video to see a demo of how to use TabbedOut with MICROS POS

 

Tabbedout demonstration on MICROS point of sale terminal  

  

SECURITY ALERT

 

  

MICROS Security Alert

 

  MasterCard has instituted a new mandate, for cardholder data environments with multiple POS terminals, requiring a unique POS terminal identifier be included with the message traffic transmitted with credit card transactions.  The due date for this mandate was April 19, 2013. 

 

MICROS Systems is aware of this and is communicating with our gateway and processor partners to determine the new specifications to which this message traffic should conform. Once the new specifications have been defined, MICROS will work with the gateways and processors to determine the optimum implementation of the new standard.

 

In the meantime, MICROS recommends that its affected merchants apply for the one-year extension offered by MasterCard, with the remediation plan consisting of implementing solutions as they become available.

 

To receive MICROS Security Alerts by email, click here to subscribe.

  

AROUND THE WEB 

 

 

     





FEEDBACK PLEASE


  

The Z Report is looking for comments, ideas, and suggestions about how we  can help YOU, our customer, better utilize your technology.

 

Please contact us as often as you would like.

 

Steve Kramer

dcrsnews@dcrs.com
DCRS Solutions   

314.739.6666 |  800.231.0166

 

 

We're Changing the Game! 

MICROS mTablet + mStation = POS Redefined
  
 


COMING SOON!

  

Click here for more about mTablet & mStation!

  

RESTAURANTS: "THERE'S AN APP FOR THAT" 

 

  More restaurants large and small are working to offer customized smartphone apps to meet both the growing consumer use of mobile apps and the demand for more convenience. Recent studies show that consumers are showing an increased interest in smartphone software - or "mobile apps" - that makes it easier for them find, access and to spend money in restaurants.

 

The goal is to build sales and consumer loyalty, and these iPhone and smart-phone apps are now becoming more mainstream for restaurants.

These smart-phone apps are focused on mobile ordering, nutrition information, mobile payments, daily specials and offers, and brand loyalty programs. Often they are available in iPhone, Android and tablet versions.

 

The cost to develop a branded app for independent restaurants has also become more affordable and there are many app developers like Chownow creating interactive solutions for restaurants large and small.  You can also find easy do-it-yourself app making websites on the internet.

 

With so many options out there for creating restaurant apps, and with more and more of your competitors offering their own mobile apps, you probably need a smartphone app for yours. 

 

   


 

 ATTENTION WINDOWS XP USERS: 

Your PCI COMPLIANCE for XP ends APRIL 8, 2014

 

Microsoft has announced they will no longer support the

Windows XP Operating Systems effective April 8. 2014. 

 

Maintaining PCI Compliance requires using a supported Operating System on your Payment Application Server and any POS/PC Clients.

 

  

Microsoft Windows XP has been the most widely installed operating system in the past 12 years.  In the hospitality industry specifically, Windows XP is still the most widely installed operating system in use today.  

 

How will this affect your restaurant?  If you are using Windows XP with any element of your payment system, including your Operating System, then you will NO LONGER RECEIVE SECURITY UPDATES FROM MICROSOFT.  This will effectively make your POS Payment System NON-COMPLIANT with the Payment Card Industry Payment Application Data Security Standard PCI PA-DSS Requirement 6 notes that all components of the Payment Application have the latest security patches installed within one month of release.

 

Upgrade now to Windows 7 if you are running Windows XP on any device used in your POS Payment Application System. 

 

Is it mandatory to upgrade?  Although your Processor may not force you to upgrade unless you change to a new Processor, Bank or Credit Driver, if you are compromised and found not in compliance with the PCI PA-DSS, you will be subject to significant fines and penalties, etc.  For this reason, if you request a Change Of Service and you are using XP after April 8, 2014, an upgrade will be necessary to perform that change.

 

If you use Windows XP, why not schedule an upgrade now, before this deadline?  Current upgrade requests are running several weeks out. 


 

MICROSOFT Windows XP:  PREPARING to UPGRADE for PCI

   
With the approaching deadline for the end of support of Windows XP, now is the time to start planning (and budgeting) for the system upgrades that will be needed to replace Windows XP.  The first thing to do is to determine if you are even affected by this situation!
  
You may have received a letter of notification, but if you did not, consider this:
  
Start with the PC in your office that is driving your POS system.  It is a rather simple process to check the version of your Operating System. Step-by-step instructions can be found from Microsoft by clicking here
  
If you have Windows 7 (or Windows 2003 Server) on your Server, you do not need to upgrade your Server at this time!
  
If you have Windows XP (or Windows 2003 Server), then you must also check the version of Operating System installed on each of your POS workstations. The process is the similar to the Server, however good POS software has the Start icon hidden for security reasons.  If you do not remember how to,  or are unsure, just call us and our support center will be happy to help!  

 

If you are using a POS system that was not installed by DCRS, contact your local POS vendor for assistance.

 

Once you have determined if an upgrade is needed, it's time to call us.  

Matt Kramer  

Matt Patterson

Justin Wells

DCRS Solutions

dcrsnews@dcrs.com  |  314.739.6666  |  800.231.0166 


   

                                          



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