To minimize the risk of fraud in your business:
Set high ethical standards, and be sure to practice and enforce them.
Identify and correct areas of weakness within your organization.
Establish strong controls and oversight for all business accounts.
Monitor inventory carefully.
Encourage employees, vendors and customers to report any suspicious activity. Consider creating a system to accept anonymous tips.
To create surveys that benefit your business:
Keep surveys short, simple and focused.
Make your sample size large enough to obtain accuracy to within plus or minus 5 percent.
Use a 1 to 5 scale for easy scoring.
Start with general questions, then move to specifics.
Include a couple of open-ended questions.
Review responses carefully.
Act on the results.
To make your hiring interviews more productive:
Establish key job competencies.
Design interview questions that focus on these competencies.
Have multiple interviewers asking the same questions and applying the same standards in their evaluations.
Drill down for more detailed responses.
Take good notes and write up a summary of each interview as soon as it is completed.
Assemble the entire interview team to discuss the candidates and make a final evaluation.
To improve your hiring and recruiting process:
Define job requirements carefully.
Look for repeated patterns of success in the candidates' background.
Look beyond the resume and consider each candidate's network in your assessment.
Use your own professional network to search for prospects who might not be actively seeking a new position now.
Find, and use, a recruiting platform that lets you prescreen candidates before the interviewing begins.
Do not settle. Be confident you have the right candidate before making an offer.
To make the most of exit interviews:
Standardize the process, with separate meetings to discuss administrative (severance, benefits, etc.) and work issues.
Make the departing employee feel comfortable, and ensure confidentiality in all discussions.
When conducting multiple interviews, look for recurring themes that suggest areas where the business should consider change.
Keep the employees’ supervisors and top management informed of all significant findings.
Treat departing employees with dignity. It will help preserve the standing of your business in the community.
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