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August  Newsletter

iCharge Hospitality Call Accounting & PMS Interface Module



iCharge is the complete billing engine for Voice in the Hotel marketplace today and is widely used across many hotel brands and flags on a global basis. The solution can be premise based, deployed in a virtualized VMWARE environment, or hosted above property in a private or public data center.

The ability to integrate via bi-directional interfaces to 3rd Party applications such as PMS, PBX, Voicemail, HSIA & IPTV in real-time is at the heart of the iCharge technology. The solution provides a platform for inter-connecting all front & back office applications either in a single hotel or used across a multi-property configuration with Centralized PMS. iCharge has a comprehensive list of Call Accounting features and functionality that enable hotel staff to easily manage the voice billing for the Guests and Administration teams. All access to the iCharge application is browser based and reports can be generated on an ad-hoc basis or scheduled.

Please click here to view the pdf. 

For more information on our new products, please contact your sales representative.

ITW on the Road

Innovation will be at IHG American Investors & Leadership Conference in Las Vegas, NV, October 27-29, 2014

Representatives from Innovation Technologies will be there to demo these products.

iConnect - Guest BYOD. Empowering guest communications using their own device.
iPGS - Hotel Mobile Application. Guest content delivery to tablets, smart devices and IP handsets.
IP Connect - HSIA billing and management gateway appliance.
InnLine - Voice Mail and automated wakeup solutions.
Hotel MGR - Guest Service, request tracking and workflow management.

iCharge - PMS, PBX, VMS and HSIA interface management and call accounting.    


 New Installs

InnLine Systems:

Holiday Inn - Aruba
Worldmark - Indio
Hotel Indigo - Cleveland
The Edgewater
Contributing Distributors:

Tri-Tec Communications, Inc.
Business Network Team
Design Communications, Inc.

A Reminder About PCAnywhere  
ITW Support has been receiving calls from installing technicians who are unaware that PCAnywhere is no longer included on new Innovation products. 
Please share this June 2014 document with installing technicians and take necessary steps to allow for remote access.



To read about  important changes regarding PCAnywhere,   click here.


If you have any questions, please contact technical support 800-424-6757.


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