Monthly Newsletter

December 2013    

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2013 has been a great year for us here at ITW! This is our first full year as a division of TigerTMS, our parent company in the UK, and we couldn't be happier. We've had back to back record breaking months selling not only our InnLine messaging platforms but also selling our TigerTMS products here in the States. We'd like to wrap up this year's newsletters with a recap of the highlights from the past year. As always, we appreciate all the work our Distributors do by being the eyes, ears and feet on the street. Our success is only because of the great work that you do!


  • Technology/Product changes
    • InnLine Platform OS's went from Windows XP to Windows 7
    • Products are now Premise Based, Virtualized or Hosted
    • InnLine Express systems (was a maximum of 500, now only 250 is allowed) 
    • Created iLink as a separate application
    • Dialogic discontinued the Mitel DNIC exterior gateway used for InnLine IP platforms
    • New SIP integrations with AVAYA
    • Connected Guest portfolio, now with new product names- iCharge PRO/CUB; iLink; IP Connect, iConnect and IPGS


  • ITW on the road, ITW representatives exhibited at the following:
    • HTNG North American Conference
    • Cruise Shipping Miami
    • HITEC
    • Mitel Business Partner Conference 2013
    • IHG Conference


  • ITW Website updates
    • Enhanced Marketing and Support Documents in Distributor Central
      • one stop shop for all our new product brochures
      • Started creating a library of training videos
      • tech tips from each newsletter  


  • New DRG, our first official update since 2007!
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