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"What IS our Connected Guest Portfolio"
ITW and TigerTMS are market leaders in the provision of integration software, management tools, content delivery & billing solutions for the hospitality sector. We call the combined products that make up this solution our "Connected Guest Portfolio."
Scalable and designed to interface with all major telephone systems (PBX) and Property Management Systems (PMS), ITW and TigerTMS solutions can be CPE based, virtualized or hosted at either our Data Center or the customer's.
The individual products that make up the solution are:
- iCharge PRO/CUB - Call Logging and Interface Management
- InnLine Messaging - Voicemail and Wake Up Services.
- IP Connect - High Speed Internet Management and Billing
- iConnect - Services Information iPAD and iPhone Application
- IP Guest Services - Customized Development work
Our ability to bundle guest services, including HSIA, telephone calls, mini bar and movie on demand allows the hotelier to design packages for guests. Package content and pricing can be customized depending on the guest profile and can help generate new revenue streams.
ITW is based in Wisconsin and TigerTMS is based in the UK, with additional offices across the World.
To learn more about the Connected Guest Portfolio, please contact your sales representative.
|Five Steps to Help Meet the
Needs of Demanding Travelers
An article from Hospitality Technology
From road warriors to long-term guests to high-profile visitors, your hotel property no doubt has some demanding travelers with unique needs. Satisfying their needs and creating memorable guest experiences are paramount to driving loyalty. Evaluating your current technology situation and making targeted improvements is a major step hoteliers can take to satisfying these guests. Here are five steps to take customer service to the next level.
Please click here
to read more...
Changes at Innovation Technologies
We have some changes that went into effect as of October 1, 2013
1. InnLine Express systems now has a limit of 250 mailboxes for all port sizes.
2. InnLine IP is available in 8-24 ports. Properties needing more than 24 ports will be required to purchase our InnLine IP Elite voicemail system.
3. There is now a 10% increase on the price for Wakeup call offloading.If you have any questions, please contact your sales representative.
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Westhouse Hotel - NYC, NY
Holiday Express Inn - Coon Rapids, MN
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