Monthly Newsletter
February 2013 
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ITW on the Road...


Representatives from ITW will be attending the following upcoming events:


HTNG North American Conference


HTNG's 9th North American Conference and Members' Meeting Week will be at the Westin Buckhead Hotel in Atlanta from February 25 - 28, 2013. The most senior hotel IT executives know that there is no better use of their time than the HTNG conference - where you can learn the experts' view on the latest technological advancements.  



Cruise Shipping Miami


For nearly 30 years, no other event brings together the international cruise industry like Cruise Shipping Miami's conference and tradeshow at Miami Beach Convention Center, March 11-14, 2013  

Our "Connected Guest Portfolio"     

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HotelMGR  - HotelMGR further expands our Connected Guest Portfolio's hospitality-specific feature set. Imagine staff simply entering maintenance and guest requests through an easy-to-use web-interface or phone keypad. Once a request is entered, HotelMGR goes to work and automatically dispatches the proper personnel. Furthermore, HotelMGR tracks the request. If the request goes unresolved, HotelMGR escalates the request to the proper staff for improved accountability and guest service.


Why the Tiger HotelMGR Solution?


 - Issue Tracking

 - Issue Prioritization 

 - Issue Entry 

 - Skills Based Dispatching 

 - Work Ticket Dispatch

 - and much more... 



For more info on HotelMGR  click here.

For more information on our new products, please contact your sales representative.

Price Increase on Analog and Digital Gateways
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Effective immediately,  the price for Dialogic media gateways (DMG) will increase by 30% for analog integrations, and 15% for digital integrations.

These gateways are used for integrating InnLine IP voicemail to non-SIP legacy PBX systems such as Hitachi, Nortel/Avaya and Mitel SX 200/2000.



For more information, please contact us at

New Installs
InnLine Systems
  • Hilton Financial San Francisco -InnLine IP 16 port 
  • Queen Mary Long Beach CA - InnLine IP 16 Port  
  • Pere Marquette Hotel Peoria IL- InnLine IP 16 port    

Contributing Distributors:
Peterson Communications Group
TMI Communications, Inc


How to Contact Technical Support 


During normal business hours, (8 a.m. to 5 p.m. CST) you may call our main number 1-800-424-6757 and choose option 1 from the automated attendant.
You will be presented with the option to either speak with a technician right away (option 2), or have the option to leave a message for a callback. (option 1)   


  Click here to find out more about contacting tech support,
web: Innovation Technologies Worldwide




Pioneering with Innovation! 

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