Innovation Logo  

Monthly Newsletter
April  2012 
Happy Spring 


Component or System Replacement Policy Changes
Effective Monday, April 16, 2012

In order to aid our Accounting and RMA departments with component or system returns from the field, we will be making some changes to our policy. 

We will still maintain the 15 day return policy, however we will require a Purchase Order number for any component that leaves our facility.

If a component or system is not returned within the time allowed, we will submit and invoice for the dollar amount of the item/items that were shipped.

In addition, if return components are returned free of defects, a shipping and/or restocking fee may be applied to the Purchase Order. 


For more information please contact  

your ITW sales representative
at 800.424.6757 for more details.




us on Facebook today and keep up with our latest updates!


Distributor's Recent Installations


ComXchange IP PBX Systems


Weber's Inn Ann Arbor, MI
Weber's is a deluxe, full service Hotel, Restaurant, Banquet & Conference property. Founded in 1937 by Herman Weber, Weber's is still owned and operated by the Weber family, committed to guest satisfaction.


Contributing Distributor's:

Arrow Communications 



InnlineIP Port Registration Trouble-shooting

If you find yourself installing an InnlineIP and the voice ports are failing to initialize, (you will see "Reg_Pending" for all voice ports, except outbound, in the port activity screen), here are the more common things to check.


 Click here to find out how. 


web: Innovation Technologies Worldwide




Pioneering with Innovation! 

In This Issue
Product Spotlight
Tech Tip

Quick Links