National Child Welfare Workforce Institute -  Learning, Leading, Changing
 National eUpdate 
     Timely, Targeted News & Information from NCWWI    |  Fall 2013   |  Issue 12

NCWWI's Leadership Academy for Middle Managers (LAMM) builds the leadership skills of child welfare middle managers and facilitates application of skills towards sustainable agency change. We are proud to share three new LAMM products for use in the field:

The Complete LAMM Curriculum

This competency-based leadership development curriculum was written as a week-long residential training, and has been used successfully with more than 400 middle managers in state, county and tribal child welfare agencies. 

Participants arrive at the residential training with a change initiative that they are responsible for implementing. 
Part of their pre-work includes preparing a preliminary plan which allows them  to immediately apply what they are learning as they reflect,revise and integrate new ideas into their initial plan. 


LAMM evaluation data showed high levels of satisfaction and significant competency gains, as well as the majority of participants (65%) successfully implementing their change initiatives. 


The LAMM Curriculum may be used in its entirety with some modifications or sections may be excerpted independently to train teams on various components:




Group Change Initiative Example

Sunday Module (PDF & PowerPoint)

Module I (PDF & PowerPoint)

Module II (PDF & PowerPoint)

Module III (PDF & PowerPoint)

Module IV/V (PDF & PowerPoint)

Module VI (PDF & PowerPoint)

Tribal Coaching Facilitator's Guide


59 Tribal child welfare managers participated in the LAMM from 2009-2013. Overall, tribal managers were highly satisfied with the residential training and showed significant competency gains. However, in general their satisfaction scores were lower than those of state and county child welfare managers. 


To address feedback indicating that some of the LAMM material was difficult to apply to tribal settings, NCWWI hosted a follow-up residential coaching opportunity to reinforce the LAMM and assist tribal LAMM alumni with applying their prior learning to their unique tribal child welfare challenges. 


This coaching facilitation guide offers many examples of content and processes found most effective for Tribal child welfare managers. Sections of this curriculum may be used independently to train teams on various components, and/or relevant activities could be used during staff or stakeholder meetings. 


LAMM Tribal Coaching Facilitator's Guide

LAMM Tribal Coaching Handouts

LAMM Tribal Coaching PowerPoint

LAMM Coaching Manual

The LAMM coaching program was critical to ensuring participants were prepared for training and able to transfer their learning from the residential training to their work.  

The LAMM evaluation found that the nearly 300 managers who both received coaching and connected with their LAMM peers reported significantly higher competency gains and were more likely to implement their change initiative.    

This coaching manual explains the LAMM coaching program and the elements critical to its success. 
It also includes a toolkit with sample questions related to each of the quadrants in the NCWWI Leadership Model and the competencies within each pillar, which are designed to assist the participant in both exploring and applying new perspectives and action steps. Finally, it provides effective coaching attributes and includes a coaching working agreement, session evaluation form, self-evaluation checklist for coaches, and three in-depth coaching case studies to help illustrate the coaching process.

Although the principles and tools can be applied to other models, this LAMM coaching model was designed for coaching by an impartial party, not a supervisor or person with authority over a manager.   


LAMM Coaching Manual

Please contact LAMM Manager, Deborah Reed, at if you have any questions about these LAMM products, or would like to share how you are applying them to your own efforts in the field.




The NCWWI Team




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