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Casework Teaming to Reduce Workload, Enhance Effectiveness and Boost Morale  

On Wednesday, January 30, 2013, from 3-4:30 PM ET, the NCWWI invites you to join us for Casework Teaming to Reduce Workload, Enhance Effectiveness & Boost Morale, the 7th session in What Works for the Workforce: Leadership Competencies in Action - the NCWWI's National Webinar Series on Leading Change to Strengthen the Child Welfare Workforce.


New York State's Casework Teaming Initiative, whereby cases are shared among multiple staff and group supervision is utilized to make case decisions and meet client needs, is designed to (a) reduce caseworker isolation and workload; (b) improve workforce retention; and (c) strengthen casework decision making and service delivery to children, youth and families.The NYS Teaming Initiative started as a pilot in 2007 with 5 teams; currently, 11 counties have a total of 26 different casework teams in child protection, prevention, foster care, adoption and youth in transition. This session will provide an in-depth overview of all aspects of casework teaming, highlight the development, implementation, and outcomes of this effective caseload/workload management strategy, and offer specific lessons learned, tips for other agencies, and the leadership skills and competencies necessary to sustain it over time.


Presenters include: 

  • Gail Haulenbeek, MSW, Director of the Bureau of Program Monitoring and Practice Improvement, Division of Child Welfare and Community Services for NYS OCFS
  • Kathleen McLean, MSW, Project Coordinator for the NYS Teaming Initiative at the NYS Child Welfare/Child Protective Services Training Institute at the Research Foundation for SUNY / Buffalo State College Center for Development of Human Services
  • Patricia Mantey, Supervisor for the Albany County Department for Children, Youth and Families
  • Sharon Kollar, LMSW, NCWWI National Peer Network Coordinator
If you have any questions, please contact Sara Munson, National Dissemination Coordinator, at



We look forward to your participation!


The National Child Welfare Workforce Institute