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In This Issue
Lifesaving Work
TV Report on Averted Crisis

Cold snaps can bring with them potentially serious situations.As reported by news agencies earlier this week, an Oregon man nearly died of carbon monoxide poisoning. Thanks to his wife and the treatment he received from Dr. Brenda Ormesher, infectious disease specialist at PeaceHealth Sacred Heart-RiverBend, he looks forward to a 63rd Christmas with his family.

 View KVAL video story (2:20)

Dr. Howard Graman
Our recent blast of winter weather has made things interesting, if not treacherous for some. It certainly reminded me of the many years I lived in Vermont and northeast Ohio.

As providers, we have a unique perspective on how these kinds of conditions affect our patients. It could be new injuries as the result of a fall or chronic health conditions that flare up during the cold. Some can be life-threatening.

One of PeaceHealth's doctors in Springfield, Dr. Brenda Ormesher, successfully treated a gentleman for carbon monoxide poisoning (see video) this past week. I imagine others have seen the impact of the frigid temps, snow and ice as well -- not just health-related but travel, cancellations, broken pipes and so forth. Still, it hasn't deterred caregivers from being bedside, in the exam room or at the office. The extra efforts--particularly by those in the areas hardest hit--are sincerely appreciated.

Also, this week, a dozen or so clinicians in Oregon watched the simulcast of the Institute for Healthcare Improvement (IHI) national forum on Tuesday and Wednesday. Thanks to Shane Rush for a great summary of each presentation. Recordings of those talks will be made available in January on the PeaceHealth Leadership Institute website.

It is gratifying to see that IHI is focusing on many of the same issues we are addressing at PeaceHealth to improve the care of those who live in the communities we serve.

Clinical Education
Support for Medical Assistants
Day in and day out, medical assistants (MAs) play a valuable role in helping patients and providers before, during and after each visit. To help our MAs, PHMG has recently begun a new education program to enhance MA skills and knowledge. Susan Vaughan, RN, Director of PHMG Clinical Operations is leading this effort along with clinic directors and managers system-wide and Sherri Benedetti, RN, PHMG's new Clinical Educator.

"Our MAs make a big difference in the experience of our providers and our patients. The goal behind this new program is to make sure our MAs have the tools and training they need to work at the tops of their licenses," Susan said.

Preceptor classes have been completed in Vancouver and Bellingham. A class has been scheduled for January in Eugene and one is being arranged for Longview in the near future. The intent is to complete the basic education rollout for all MAs by March 31, 2014 with specialty-specific courses to follow. "We appreciate everyone's work on this, especially in freeing up staff to attend class. The better we can support our MAs, the better they can support our providers and patients," she said.

Questions?  Please contact Susan or Sherry.
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