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In This Issue
Radio Interview
Alan Yordy discusses ACA
PeaceHealth President and CMO, Alan Yordy, recently gave an interview with KUOW radio on how the Affordable Care Act is expected to impact health care systems.

Listen to interview (9:40)
    

Dr. Howard Graman
PeaceHealth co-sponsored* a gathering earlier this week in Portland called Achieving Excellence in Healthcare Through Patient Engagement.

It's a timely topic that plays significantly into the changing dynamics of health care, particularly in primary care. With the growing imbalance between supply and demand, we need to encourage prevention and better self-care.

While this sounds straightforward, we need to recognize what a major paradigm shift this is for everyone--patients and providers alike. As providers, we're used to taking care of patients when problems surface because that's what we've been paid for. And many patients are used to seeing their doctor only when there's a problem.

As health care moves toward pay-for-value, we--and our patients--need a different mindset. To the degree possible, patients should be in the driver's seat and we, as providers, help them navigate.

It may take generations to get "there," in terms of how people think about seeking (and providing) medical care. What we can do, in the meantime, to help move things forward is:
  • Focus on giving our patients the tools and power to support self-care, such as:
    • After-visit summaries--PHMG is doing an OUTSTANDING job--70%!
    • PatientConnection--a good conduit for delivering personal information  and non-acute care support 
    • Scrubs & huddles--a few minutes planning on a patient's behalf
  • Focus on our own health & families 
    • Practice what we preach to our patients about exercise, eating, vaccinations, hand hygiene, etc. 
    • Reduce stress & make time for relaxation, meditation, sleep
    • Teach our kids & grandkids healthy habits
In an incredibly complicated system of health care, it serves us to have a clear, firm direction that will benefit everyone in the long run. I'm excited that PeaceHealth is helping to lead this conversation.

*Thanks to Oregon West Network's leadership, Patty Black and PHMG's Patient Advisory Council in Oregon for helping to make the sponsorship happen. The council was among those featured in the conference agenda. PHMG is grateful to patients willing to help us (and their fellow patients) in this capacity. 

Clinical Leadership
Academy Participants Begin Exciting Work
Boosting caregiver morale and building teamwork are uppermost on the hearts and minds of the leaders in the first cohort of PeaceHealth's Clinical Leadership Academy, according to results from the first meeting.

The group--made up of leaders from PHMG and PeaceHealth Labs--also identified the following as some of the areas of opportunity they'll aim to address in the projects they take on:
  • free up providers and caregivers to work at the tops of their licenses
  • increase provider satisfaction
  • enhance communication
  • foster alignment in leadership
  • improve workflow in clinics 

The Academy led off earlier this month with talks by Nancy Steiger, Sr. Andrea Nenzel, Laurie Lemieux, and Jim Reinertsen, MD, followed by sessions to outline project work and next steps. 

 

Based on participant evaluations, the Academy is a welcome new resource:

 

"This comes at a particularly needed time...it is re-energizing and helps focus on being 'all-in' at a time I need that most." 

 

"I got a number of tips I will start applying in my leader role." 

 

"Dr. Reinertsen's presentation was the best I have seen/heard in 30+ years on health care leadership programs... excellent real life examples to explain concepts... the information is not new, but he brought it to life."  

 

Presentations and other resources are open and available to all caregivers on the Leadership Institute website under Clinical Academy.

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