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Question:
In Epic, how far out is the "expiration date" for "normal" lab & imaging orders? In other words, when I mark a lab or imaging order as "Normal," how long before my patient has to come in for it?  And what happens when a "normal" order "expires"? Since a "normal" doesn't expire until 365 days, why complicate our lives any more than they already are and just default all our orders to "normal"?

Answer:

Normal means done TODAY, to be done by end of business that day. If it is marked "normal," it doesn't expire for 30 days. Future orders need to be marked by the ordering doctor as to when, in the future, they are to be done, and there is an expiration date you can mark.

The main issue is that when we order a lab for now, and it doesn't get done, Epic will notify us that our order hasn't been carried out within that month time frame. This notice is a patient-safety trigger.

There are many times in primary care when we have a patient in front of us, and we want to recheck their glycohemoglobin, for example, in six months. This is the utility of "future."

In a perfect world, I agree with you. Every lab should have been defaulted to "normal" as most of the labs we order will be done within that 30-day time frame. I have gotten around that by taking all of the labs that I would order and put them in my preferences as "now." (Source:  Lorne Bigley, MD, Epic physician champion, Oregon West)
 

 

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PeaceHealth Physicians & Providers,

Dr. Howard Graman
Bringing new providers into the group is critical to ensuring our communities receive the care they need in a timely manner, while also  helping to balance our other providers' workloads.

Last week's leadership team report referred to measures that are under way to improve the onboarding of  new providers. One that is now live can be found under the Crossroads physician directory. Provider profile pages now include a payor contracting tab that staff can use to check the contracting status of providers.

Thanks to Carol Crays and her newly formed team on this step. We look forward to their continued progress.

Beating Burnout
Innovations Increase Provider Satisfaction
by Karen Sharpe, MD
Medical Director of Primary Care
Physician burnout in primary care has been a hot topic lately.

There is a new article making the rounds called In Search of Joy in Practice: A Report of 23 High-Functioning Primary-Care Practices.  The abstract quotes a primary care physician who, in 2008, said he'd rather work at Starbucks. Three years after his office implemented the new care model, he said he looks forward to going to work each day.

It's refreshing to see a piece that offers hope. Below are links to the original article and additional details on how the practices made positive changes: Many of the solutions covered in the report are being used at PHMG or are included in the work plan to develop our patient-centered medical home. Watch for continued updates on our group's progress in this area. In the meantime, I hope you'll be encouraged and inspired by these resources.
PeaceHealth Medical Group
1115 SE 164th Ave., 2nd Floor | Vancouver, WA 98683  
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